Question GX450

Hello,

I do not know where to put this question.

We have several Sierra GX450 modems that are loosing there APN settings after a Celluar provider blackout.
Does anyone know why this is happening?

Regards,
Ray

Hi Ray,
You can try a factory reset and upgrade to the latest firmware.
If that doesn’t work, contact your reseller for further assistance. If you do not know who your reseller is, or they could not provide you the proper support you’re looking for, please create a ticket with Sierra Wireless here:

sierrawireless.com/support/makerequest/

thanks,
J.