Help to the beginner

The quotation of my post above comes from the AT commands interface guide that you seem to have in hands already.

As for the SW/FW upgrades documentation, I was referring to the “regular” AirPrime Management Services documentation, where everything is explained (with screenshots). I don’t know about the AirPrime Web Services guide you are referring to…
do you mind sending me this documentation so that I can double-check what this is about ?

Thx in advance