Error upgrade firmware Q24PL001

Hi Rex_alex,

Yes, it is interrupted in the middle of downloading process.

Yes I’m.

Yes, I think so, and the modem now trapped in infinite loop. :frowning:

I’m using DWLWIN V.4.1.6.16 (directly download from sierra wireless download page), but it doesn’t work as expected, it always error (see image below), with status message “Boot failure: failed to install the downloader in memory, Failed to boot up the remote target”

Do you think I must use special cable to “play” with boot pin & reset pin?
Please explain where I can get wiring diagram about how to create special cable, because explanation in AirPrime New Q24 Series Customer Design Guideline.pdf confusing me :frowning: :frowning: :frowning:

Thanks.

[attachment=0]dwlwin.PNG[/attachment]