Unable to get FXT009 up and running

Hello,

I’ve got an FXT009 which I’m trying to kickstart but I’m not succeeding.

I see the COM port in the developer suite but when I try to load an example (eg hello_world) then I get some errors.
“The target is responsive but seems to be active in Development mode on another port. Do you want to force the development mode on the current port instead?”

When I continue I get:
“Download file test2.dwl to port COM11, reload information and check => ERROR: Unexpected ERROR received for AT + WDM=2 command”

Any ideas?

Also when I look in the Target management section I don’t find the USB connection when I’m connected to the FXT009

Kind regards,

Gerrit

Hi Gerrit,

Are you using outdated software version?

+WDM command was added in R7.45, maybe you can try upgrade to latest version if so?

Thx

Lotam,

My unit is apparently running R7.43.3.201201300737.FXT009 2141296 013012 07:37
So your advice is correct.

I downloaded the latest version from Sierra yesterday and tried to download it but was unsuccesful.
When I use the download function it’s using the same commands and gives the same errors.

How should I download R7.52?
Should I install an old version of the DeveloperSuite or is there a better way?

Kind regards,

Gerrit

Hi Gerrit,

I think you obtained .dwl files package, if that case, we can use xmodem method to avoid using older version of developer studio.

Here’s the instruction:
http://mycusthelp.net/SIERRAWIRELESS/_cs/AnswerDetail.aspx?sSessionID=&aid=487

Hope it helps.

Hello Lotam,

It’s correct I obtained the .dwl files from this location:
http://developer.sierrawireless.com/Resources/Resources/AirPrime/Software/Firmware%20package%207,-d-,52.aspx

I used the first two files and then followed your procedure (from the link you send me)
The bootloader goes well, but when I load the new firmware file it goes bad at around 1K of data.
I receive following error:
*** XMODEM BINARY ALLOCATION ERROR ***

I’ve retried it several times on several different softwares but I’m unable to get it fixed.

Any ideas

Kind regards,

Gerrit

Hi Gerrit,

Have you send AT+CFUN=1 to reset and apply the bootloader newly downloaded before upgrading the FW?

Can you share the AT log when you perform the FW upgrade?
Are you using UART or USB interface?

Thx

Hi Lotam,

Yes I’ve run the AT+CFUN=1 command as described in your link.

This is the log
AT
OK
AT+WDWL
+WDWL: 0
AT+CFUN=1
OK
AT+WDWL
+WDWL: 0

*** XMODEM BINARY ALLOCATION ERROR ***
BB0
*** ERROR ***
a0ªŠv

ERROR
a[ Ò˜Åü≣ùÙù’Á€¿ùüm¡†áï‹TI§ÒHºLCÒe*þ^ËùOÙ¿cûBü(GdïÕļÜþaqTmVW/XÂ/·ˆ@Ón
ýàìƒñBî³Òo"­ÀE i·Sø8’Ûõ^.
ERROR
A¹L>£U©êžyë_çñØ`KçÔÛaÍž¯Ã˜ÂÁ˜È†

ERROR
a6 T¨Ð}Ì^WË3NÎiùu,e¹úX£óC×ãô0“Âì œ¨]ß _DvXó½ð§Ðm’L(vÊw@®XƒóayŸ#Û…9S·2œ
¹—
ƒâ÷9NÞórpQXÞ;ÓÐblfëqÔJ…WDRk^xKÇñŽ1«ï¬Ñ}êÈ^Üaéð

I’m using an UART channel but it’s a USB-Serial converter.

Thnx

Ok I was able to update the unit to firmware 7.52
The problem is that there was an OpenAT application still on the unit wich is not compatible with he 7.52
I document it here if people have the same issue.

• So I needed to downgrade the firmware to 7.43 again(which is not on the website. I had to ask an FAE). You don’t need to downgrade the bootloader. I performed the downgrade with Hyperterminal and the 1K Xmodem protocol.
• Then ran the command to remove the Open AT application: AT+WOPEN=4
• Then performed the upgrade to 7.52 with HyperTerminal
• Now the unit is fully responsive in the Development Suite.

Greets,

Gerrit