Lost communication with the FXT009

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Re: Lost communication with the FXT009

Postby bjpinacio » Fri May 20, 2016 10:23 am

Hello,

I have a problem with FXT009:
After some hours of normal operation, it does not respond to AT commands anymore and the modem must be disconnected from the power to restart it.

I have found the same problem in https://www.diafaan.com/reviews/sierra- ... gsm-modem/

Update: We have received reports from a few of our customers that the Fastrack Xtend FXT009 sometimes hangs after a number of days of operation. It does not respond to AT commands anymore and the modem must be disconnected from the power to restart it. The problem seems to be related to compatibility with the mobile network, in most situations the modem worked fine for years and the hang-ups started after a technical update to the mobile network.

I already updated the firmware version to last release, but the problem persisted.

Someone have the same problem? Do you have any soluction?
bjpinacio
 
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Re: Lost communication with the FXT009

Postby cajogro » Wed Oct 11, 2017 1:37 am

How did you fix your problem?
I am having the same issue with Rogers in Canada.
cajogro
 
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Developer Studio, FXT009, USB, factory default, communication

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