# WP7702 stuck in LPM

**URL:** <https://forum.sierrawireless.com/t/wp7702-stuck-in-lpm/26867>\
**Category:** IoT Modules\
**Created:** [April 25, 2022, 5:36am UTC](https://forum.sierrawireless.com/t/wp7702-stuck-in-lpm/26867 "2022-04-25T05:36:49Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![larry1](https://avatars.discourse-cdn.com/v4/letter/l/f14d63/32.png) [@larry1](https://forum.sierrawireless.com/u/larry1)\
**Post date:** [April 25, 2022, 5:36am UTC](https://forum.sierrawireless.com/t/wp7702-stuck-in-lpm/26867/1 "2022-04-25T05:36:49Z")

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Hi ,

I have a WP7702 with mangoh yellow

AT!PCINFO?

State: Low Power Mode  
LPM voters - Temp:0, Volt:0, User:0, W\_DISABLE:1, IMSWITCH:0, BIOS:0, LWM2M:0, OMADM:0, FOTA:0  
LPM persistence - None

OK  
AT!ENTERCND=“A710”

OK  
AT!CUSTOM=“CFUNPERSISTEN”,01

OK  
reset  
at!reset

OK  
AT!ENTERCND=“A710”  
AT!ENTERCND=“A710”  
OK  
AT+CFUN=1  
AT+CFUN=1  
+CME ERROR: operation not supported

I stuck in LPM

how can I leave the mode “W\_DISABLE” ?

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**Author:** ![LemonGreen](https://avatars.discourse-cdn.com/v4/letter/l/82dd89/32.png) [@LemonGreen](https://forum.sierrawireless.com/u/LemonGreen)\
**Post date:** [April 25, 2022, 6:06am UTC](https://forum.sierrawireless.com/t/wp7702-stuck-in-lpm/26867/2 "2022-04-25T06:06:14Z")

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Dear customer,  
In order to troubleshoot the problem, please help provide answer for below items:

- Did you perform any upgrade process before getting the problem? If yes, please share upgrade path (which FW version did you try from/to)
- Did you try to reflash FW? How is result?
- Please share output of the following AT commands  
AT!ENTERCND=“A710”  
ATI9  
ATI8  
AT!IMPREF?  
AT!IMAGE?  
AT!PRIID?

Thanks

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**Author:** ![larry1](https://avatars.discourse-cdn.com/v4/letter/l/f14d63/32.png) [@larry1](https://forum.sierrawireless.com/u/larry1)\
**Post date:** [April 25, 2022, 6:24am UTC](https://forum.sierrawireless.com/t/wp7702-stuck-in-lpm/26867/3 "2022-04-25T06:24:21Z")

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> [@LemonGreen](#):
>
> PRIID

Hi @LemonGreen

Thanks for your reply.

I use command “AT!PCOFFEN=2” to solve the status.

So my question is when will happen W\_DISABLE ?