# Upgrade failure \[Invalid Update State value: 0\]

**URL:** <https://forum.sierrawireless.com/t/upgrade-failure-invalid-update-state-value-0/9694>\
**Category:** Device Management\
**Created:** [December 19, 2017, 10:04am UTC](https://forum.sierrawireless.com/t/upgrade-failure-invalid-update-state-value-0/9694 "2017-12-19T10:04:26Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![mirekther](https://avatars.discourse-cdn.com/v4/letter/m/848f3c/32.png) [@mirekther](https://forum.sierrawireless.com/u/mirekther)\
**Post date:** [December 19, 2017, 10:04am UTC](https://forum.sierrawireless.com/t/upgrade-failure-invalid-update-state-value-0/9694/1 "2017-12-19T10:04:26Z")

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Hello,  
I have following error, when trying Install/Upgrade Application via AirVantage

Upgrade failure [Invalid Update State value: 0]

I cannot find what is this error about.  
Thanks a lot for help.

Mirek

 ![](https://us1.discourse-cdn.com/flex025/uploads/sierrawireless/original/2X/8/8c609f68f50a6d65c10ed54138bbb91dba912be2.JPG)

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**Author:** ![Moderator1](https://avatars.discourse-cdn.com/v4/letter/m/9fc348/32.png) [@Moderator1](https://forum.sierrawireless.com/u/Moderator1)\
**Post date:** [December 26, 2017, 6:42am UTC](https://forum.sierrawireless.com/t/upgrade-failure-invalid-update-state-value-0/9694/2 "2017-12-26T06:42:12Z")

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Hi,

This error is caused by the wrong model.app configuration.

For further more information, Please contact your Technical support in SWI to provide you the solution.  
you can refer to below mentioned link to get the authorized distributor details.  
[https://www.sierrawireless.com/distributor-page/#/](https://www.sierrawireless.com/distributor-page/#/)

Thanks & Regards,  
Moderator