# Update Firmware EM7305 and Windows 10 Version 1703 **URL:** \ **Category:** MC/EM Series\ **Created:** [May 11, 2017, 8:46am UTC](https://forum.sierrawireless.com/t/update-firmware-em7305-and-windows-10-version-1703/9187 "2017-05-11T08:46:03Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![edroege](https://avatars.discourse-cdn.com/v4/letter/e/41988e/32.png) [@edroege](https://forum.sierrawireless.com/u/edroege)\ **Post date:** [May 11, 2017, 8:46am UTC](https://forum.sierrawireless.com/t/update-firmware-em7305-and-windows-10-version-1703/9187/1 "2017-05-11T08:46:03Z")
Hi, when i try to Update the Firmware of the EM7305 (i has downloaded the Package Build4544), i get errors: FDT version: 5.0.1501.1 Checking modem mode … Disabling selective suspend … Switching device to boot & hold mode … Checking modem mode … Switching device to streaming mode … Checking modem mode … Verifying image file … Downloading firmware … … Flashing firmware … Resetting device … Firmware download failed. Primary error code: 84 - Failed in checking FW update status. Secondary error code: 84 - Failed in checking FW update status. Device error code: 0x0 - Successful. Final firmware update failure report - Result code: 0x0 Details - Image type: 0xff, Ref data: 0xffffffff, Ref string: Total time elapsed: 213515 ms. We have tested this with 9999999\_9903271\_SWI9X15C\_05.05.61.00\_00\_VODA-EU\_005.024\_000-field.exe. With other Firmware from the same package we get the same error. Is there a newer Firmware available, that we can use under Windows 10 (Version 1703, Build 15063) Or is there a other way, to update the Firmware, when we use the new Windows 10 Version? Best regards, Eberhard ---
**Author:** ![edroege](https://avatars.discourse-cdn.com/v4/letter/e/41988e/32.png) [@edroege](https://forum.sierrawireless.com/u/edroege)\ **Post date:** [June 8, 2017, 10:52am UTC](https://forum.sierrawireless.com/t/update-firmware-em7305-and-windows-10-version-1703/9187/2 "2017-06-08T10:52:21Z")
Hi, have anywhere from Sierra Wireless has informations for me about this problem? Best regards, Eberhard ---
**Author:** ![edroege](https://avatars.discourse-cdn.com/v4/letter/e/41988e/32.png) [@edroege](https://forum.sierrawireless.com/u/edroege)\ **Post date:** [June 14, 2017, 8:12am UTC](https://forum.sierrawireless.com/t/update-firmware-em7305-and-windows-10-version-1703/9187/3 "2017-06-14T08:12:12Z")
Again: Can anywhere help from Sierra Wireless? Best regards, Eberhard ---
**Author:** ![edroege](https://avatars.discourse-cdn.com/v4/letter/e/41988e/32.png) [@edroege](https://forum.sierrawireless.com/u/edroege)\ **Post date:** [June 30, 2017, 11:14am UTC](https://forum.sierrawireless.com/t/update-firmware-em7305-and-windows-10-version-1703/9187/4 "2017-06-30T11:14:41Z")
Again: Can anywhere help from Sierra Wireless? Best regards, Eberhard ---
**Author:** ![Rex\_alex](https://avatars.discourse-cdn.com/v4/letter/r/73ab20/32.png) [@Rex\_alex](https://forum.sierrawireless.com/u/Rex_alex)\ **Post date:** [July 5, 2017, 8:42am UTC](https://forum.sierrawireless.com/t/update-firmware-em7305-and-windows-10-version-1703/9187/5 "2017-07-05T08:42:13Z")
Hello, Can you please mention the steps that you are following to update the FW. Thanks & Regards, Rex ---
**Author:** ![edroege](https://avatars.discourse-cdn.com/v4/letter/e/41988e/32.png) [@edroege](https://forum.sierrawireless.com/u/edroege)\ **Post date:** [July 24, 2017, 12:46pm UTC](https://forum.sierrawireless.com/t/update-firmware-em7305-and-windows-10-version-1703/9187/6 "2017-07-24T12:46:40Z")
Hi, i have started Windows 10, started a command line as administrator and run the Firmware-Update: 9999999\_9903271\_SWI9X15C\_05.05.61.00\_00\_VODA-EU\_005.024\_000-field.exe On the beginning of my post is the output of this command and the error. The same happens with other Firmware-Versions for other providers, for example: 9999999\_9902674\_SWI9X15C\_05.05.67.00\_00\_GENEU-4G\_005.028\_000-field.exe Best regards, Eberhard