# RV50 Unable to sen SMS **URL:** \ **Category:** AirLink Routers\ **Created:** [September 23, 2020, 12:31am UTC](https://forum.sierrawireless.com/t/rv50-unable-to-sen-sms/21592 "2020-09-23T00:31:18Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![gsm](https://avatars.discourse-cdn.com/v4/letter/g/e95f7d/32.png) [@gsm](https://forum.sierrawireless.com/u/gsm)\ **Post date:** [September 23, 2020, 12:31am UTC](https://forum.sierrawireless.com/t/rv50-unable-to-sen-sms/21592/1 "2020-09-23T00:31:18Z")
I am attempting to configure a RV50 as an SMS gateway, but I cannot seam to get the messages sent successfully. Below are logs from near the attempt. Phone number changed but valid number. > ``` > Sep 23 00:23:41 notice ALEOS_ALMS_LWM2M: connecting to bs.airvantage.net:5684 > Sep 23 00:23:41 notice ALEOS_ALMS_LWM2M: connected > Sep 23 00:23:43 warning ALEOS_ALMS_LWM2M: discard older handshake message with seq: 0 > Sep 23 00:23:43 err ALEOS_ALMS_LWM2M: COAP_BAD_REQUEST > Sep 23 00:23:43 warning ALEOS_ALMS_LWM2M: Failed bootstrap, retrying in '40' seconds, '2' left > Sep 23 00:23:43 err ALEOS_ALMS_LWM2M: COAP_BAD_REQUEST > Sep 23 00:23:44 notice ALEOS_SECURITY_GAR: There has been a change in the filesystem since last checksums check > Sep 23 00:23:50 info ALEOS_SERVICES_SMSPROC: handleSMSATCmd: SMSAT command received 15554443333 RV50 Test > Sep 23 00:23:50 info ALEOS_SERVICES_SMSPROC: handleSMSATCmd: Destination phone number is 15554443333 > Sep 23 00:23:50 info ALEOS_SERVICES_SMSPROC: handleSMSATCmd: Message to be sent is RV50 Test > Sep 23 00:23:50 info ALEOS_SERVICES_SMSPROC: sendMsgToQCON: Logging message RV50 Test of size 9 to QCON > Sep 23 00:23:50 info ALEOS_SERVICES_SMSPROC: sendMsgToQCON: Response is RV50 Test destination 15554443333 sms size 9 > Sep 23 00:23:50 info ALEOS_SERVICES_SMSPROC: sendMsgToQCON: Sending message to QCON > Sep 23 00:23:50 info ALEOS_SERVICES_SMSPROC: sendMsgToQCON: Sent buffer index 1 > Sep 23 00:23:50 info ALEOS_CELL_RadioTask: PDU Encode Return code 0, size 23 > Sep 23 00:23:50 info ALEOS_CELL_RadioTask: Sending Reply SMS - Size 23 - Format GSM > Sep 23 00:24:30 notice ALEOS_ALMS_LWM2M: connecting to bs.airvantage.net:5684 > Sep 23 00:24:30 notice ALEOS_ALMS_LWM2M: connected > Sep 23 00:24:32 warning ALEOS_ALMS_LWM2M: discard older handshake message with seq: 0 > Sep 23 00:25:00 warning ALEOS_ALMS_LWM2M: Failed bootstrap, retrying in '80' seconds, '1' left > Sep 23 00:25:03 warning ALEOS_SYSTEM_WDlog: Process quickConnect has failed to provide activity feedback 1 time(s) using QCon_alive - No activity since Wed, 23 Sep 2020 00:23:23 UTC > Sep 23 00:25:07 info ALEOS_SERVICES_McuManager: ProcessPolling > Sep 23 00:25:53 warning ALEOS_SYSTEM_WDlog: Process quickConnect has failed to provide activity feedback 2 time(s) using QCon_alive - No activity since Wed, 23 Sep 2020 00:23:23 UTC > Sep 23 00:26:26 notice ALEOS_ALMS_LWM2M: connecting to bs.airvantage.net:5684 > Sep 23 00:26:26 notice ALEOS_ALMS_LWM2M: connected > Sep 23 00:26:28 warning ALEOS_ALMS_LWM2M: discard older handshake message with seq: 0 > Sep 23 00:26:28 warning ALEOS_ALMS_LWM2M: discard older handshake message with seq: 0 > Sep 23 00:26:28 err ALEOS_ALMS_LWM2M: COAP_BAD_REQUEST > Sep 23 00:26:28 warning ALEOS_ALMS_LWM2M: Failed bootstrap, retrying in '160' seconds, '0' left > Sep 23 00:26:28 err ALEOS_ALMS_LWM2M: COAP_BAD_REQUEST > Sep 23 00:26:43 warning ALEOS_SYSTEM_WDlog: Process quickConnect has failed to provide activity feedback 3 time(s) using QCon_alive - No activity since Wed, 23 Sep 2020 00:23:23 UTC > Sep 23 00:26:50 info ALEOS_SERVICES_SMSPROC: handleSMSSendStatus: SMSProc is not waiting for SMS_SEND_STATUS > Sep 23 00:27:37 info ALEOS_SERVICES_McuManager: ProcessPolling > > ``` I’m not sure if it’s on provider side or I’m just not able to make sense of which errors are useful. Any help is appriciated. ---
**Author:** ![cherokee](https://avatars.discourse-cdn.com/v4/letter/c/76d3ee/32.png) [@cherokee](https://forum.sierrawireless.com/u/cherokee)\ **Post date:** [September 28, 2020, 10:11am UTC](https://forum.sierrawireless.com/t/rv50-unable-to-sen-sms/21592/2 "2020-09-28T10:11:43Z")
Hi gsm, When you want to send sms from remote to device that connected to AirLink gateway. Please make sure your device is configured as below: 1. “Trusted Phone Number” is disabled. 2. If “Trusted Phone Number” is enabled, please download the configuration user guide at link below and follow steps at page 223 [https://source.sierrawireless.com/resources/airlink/software\_reference\_docs/airlink-rv-series---configuration-guide/#sthash.S7UiwN3H.dpbs](https://source.sierrawireless.com/resources/airlink/software_reference_docs/airlink-rv-series---configuration-guide/#sthash.S7UiwN3H.dpbs) 3. “Local Host Port” is matched with the connected device. When you want to send sms from device that connected to AirLink gateway to remote side: 1. ALEOS Port is matched with the connected device. 2. Your sms format is correct. You can define your sms format at page 216 in configuration user guide. Thanks, Please help to tick “Solution” if your question is answered. ---
**Author:** ![cherokee](https://avatars.discourse-cdn.com/v4/letter/c/76d3ee/32.png) [@cherokee](https://forum.sierrawireless.com/u/cherokee)\ **Post date:** [September 29, 2020, 8:50am UTC](https://forum.sierrawireless.com/t/rv50-unable-to-sen-sms/21592/4 "2020-09-29T08:50:30Z")
Hi gsm, There is no issue from my side. Could you please check both your sims on cellphone to make sure your sims are able to send SMS? Could you provide your AT command which you sent by telnet ? Thanks, ---
**Author:** ![pek](https://avatars.discourse-cdn.com/v4/letter/p/df705f/32.png) [@pek](https://forum.sierrawireless.com/u/pek)\ **Post date:** [September 30, 2020, 9:28pm UTC](https://forum.sierrawireless.com/t/rv50-unable-to-sen-sms/21592/5 "2020-09-30T21:28:40Z")
Make sure the data plan from your cellular carrier has the SMS feature enabled on the plan. Many carriers have that disabled by default.