# RV50 Ace Manager Cannot Connect

**URL:** <https://forum.sierrawireless.com/t/rv50-ace-manager-cannot-connect/23928>\
**Category:** AirLink routers\
**Created:** [June 7, 2021, 3:17pm UTC](https://forum.sierrawireless.com/t/rv50-ace-manager-cannot-connect/23928 "2021-06-07T15:17:43Z")\
**Posts on this page:** 1\
**Showing post:** 4

<div class="post-metadata">

**Author:** ![Vianney](https://avatars.discourse-cdn.com/v4/letter/v/71e660/32.png) [@Vianney](https://forum.sierrawireless.com/u/Vianney)\
**Post date:** [June 9, 2021, 7:49am UTC](https://forum.sierrawireless.com/t/rv50-ace-manager-cannot-connect/23928/4 "2021-06-09T07:49:27Z")

</div>

Hi @epolanco ,  
Did you get the ethernet interface as the screenshot when you connect RV50 to your PC via USB cable?  
[![](https://us1.discourse-cdn.com/flex025/uploads/sierrawireless/original/2X/4/4bdee63831a534d5d3984ac4ed43d07d5d00307d.png) ](https://us1.discourse-cdn.com/flex025/uploads/sierrawireless/original/2X/4/4bdee63831a534d5d3984ac4ed43d07d5d00307d.png)  
Please follow the topic below then share your result

> [@Cannot connect to ACEManager on LS300](https://forum.sierrawireless.com/t/cannot-connect-to-acemanager-on-ls300/22846/5):
>
> Hi Vianney, I am very grateful to you for helping me. Had the gateway been set LAN IP before? I do not know, but surely not by me (as I said I bought it used on ebay). If yes, you need to change it to 192.168.13.31 then the above guide works fine How would I do that? I have a USB-DB2 adapter and null modem cable here, if that helps. I tried getting hints from the official documentation regarding that, but found it hard to follow and used only for programming after having connected regu…

Thanks

---

_[View the full topic](https://forum.sierrawireless.com/t/rv50-ace-manager-cannot-connect/23928)._