# Problems bringing up iface with EM7565 **URL:** \ **Category:** IoT Modules\ **Created:** [September 21, 2022, 6:27pm UTC](https://forum.sierrawireless.com/t/problems-bringing-up-iface-with-em7565/27945 "2022-09-21T18:27:09Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![edsutterjr](https://avatars.discourse-cdn.com/v4/letter/e/e99b99/32.png) [@edsutterjr](https://forum.sierrawireless.com/u/edsutterjr)\ **Post date:** [September 21, 2022, 6:27pm UTC](https://forum.sierrawireless.com/t/problems-bringing-up-iface-with-em7565/27945/1 "2022-09-21T18:27:09Z")
I have an EM7565 module plugged into a M2-to-USB adapter. My linux host is running ModemManager and NetworkManager. I plug the module in, and all interfaces (/dev/USB[1-3] & /dev/cdc-wdm0) show up but the interface does not come up. Running **mmcli --modem=0** shows me that the modem is registered, ```auto System | device: /sys/devices/pci0000:00/0000:00:14.0/usb1/1-1 | drivers: qcserial, qmi_wwan | plugin: Sierra | primary port: cdc-wdm0 | ports: ttyUSB0 (qcdm), ttyUSB2 (at), cdc-wdm0 (qmi), | wwp0s20f0u1i8 (net) -------------------------------- Numbers | own: 17327793967 -------------------------------- Status | lock: sim-pin2 | unlock retries: sim-pin (3), sim-pin2 (3), sim-puk (10), sim-puk2 (10) | state: registered | power state: on | access tech: lte | signal quality: 84% (recent) ``` so I run **ifconfig wwp0s20f0u1i8 up** but the flags seem to be incorrect… ```auto els@elsm900-02:ifconfig wwp0s20f0u1i8 wwp0s20f0u1i8: flags=4305 mtu 1500 inet6 fe80::c661:1c10:e852:3a1e prefixlen 64 scopeid 0x20 unspec 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00 txqueuelen 1000 (UNSPEC) RX packets 0 bytes 0 (0.0 B) RX errors 0 dropped 0 overruns 0 frame 0 TX packets 10 bytes 480 (480.0 B) TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0 ``` Not sure why it comes up in POINTOPOINT. Typically the interface flags are more like \. Ideally, I’d like it to show me the inet address for my interface. Any idea what I’m doing wrong? ---
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [September 22, 2022, 12:14am UTC](https://forum.sierrawireless.com/t/problems-bringing-up-iface-with-em7565/27945/2 "2022-09-22T00:14:40Z")
Mmcli is using ppp dial up via AT command port Have you tried qmicli ---
**Author:** ![edsutterjr](https://avatars.discourse-cdn.com/v4/letter/e/e99b99/32.png) [@edsutterjr](https://forum.sierrawireless.com/u/edsutterjr)\ **Post date:** [September 22, 2022, 12:11pm UTC](https://forum.sierrawireless.com/t/problems-bringing-up-iface-with-em7565/27945/3 "2022-09-22T12:11:27Z")
Thanks for replying, but what does that give me? I assume I need to reconfigure the modem (somehow) to not be in POINTOPOINT mode. Can I do that with qmicli? ---
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [September 22, 2022, 12:26pm UTC](https://forum.sierrawireless.com/t/problems-bringing-up-iface-with-em7565/27945/4 "2022-09-22T12:26:33Z")
you can see here about how to use qmicli to establish data connection > **[Techship - FAQ - How to step by step set up a data connection over QMI...](https://techship.com/faq/how-to-step-by-step-set-up-a-data-connection-over-qmi-interface-using-qmicli-and-in-kernel-driver-qmi-wwan-in-linux/)** > > How to step by step set up a data connection over QMI interface using qmicli and in-kernel driver qmi\_wwan in Linux? > **[Setting up a data connection over QMI interface using libqmi](https://docs.sixfab.com/page/setting-up-a-data-connection-over-qmi-interface-using-libqmi)** > > Cellular modules that are based on the Qualcomm chipsets support the QMI interface. libqmi. can be used to establish QMI interface for mini PCIe modules such as Quectel EC25, Quectel EC21, Telit LE910C4, Telit LE910C1 with the Raspberry Pi 3G, 4G/LTE... BTW, did you install the MBPL driver: [https://source.sierrawireless.com/resources/airprime/software/mbpl/mbpl-software-latest/#sthash.VlyKgKWC.dpbs](https://source.sierrawireless.com/resources/airprime/software/mbpl/mbpl-software-latest/#sthash.VlyKgKWC.dpbs) ---
**Author:** ![edsutterjr](https://avatars.discourse-cdn.com/v4/letter/e/e99b99/32.png) [@edsutterjr](https://forum.sierrawireless.com/u/edsutterjr)\ **Post date:** [September 22, 2022, 5:19pm UTC](https://forum.sierrawireless.com/t/problems-bringing-up-iface-with-em7565/27945/5 "2022-09-22T17:19:00Z")
Yes, I did install the drivers. I was using this page as a reference: > **[Techship - FAQ - How-to guide: control and set up a data connection in Linux...](https://techship.com/faq/how-to-guide-control-and-set-up-a-data-connection-in-linux-using-modemmanager-as-connection-manager/)** > > How-to guide: How can we control, configure and establish a simple data connection for a cellular module in Linux systems using the open sou.. but this line `sudo mmcli -m 0 --simple-connect='apn=data.tre.se,ip-type=ipv4v6'` always fails with: `error: couldn't connect the modem: 'GDBus.Error:org.freedesktop.libqmi.Error.Protocol.CallFailed: QMI protocol error (14): 'CallFailed''` I will look at these other pages… Thanks ---
**Author:** ![edsutterjr](https://avatars.discourse-cdn.com/v4/letter/e/e99b99/32.png) [@edsutterjr](https://forum.sierrawireless.com/u/edsutterjr)\ **Post date:** [September 22, 2022, 6:18pm UTC](https://forum.sierrawireless.com/t/problems-bringing-up-iface-with-em7565/27945/6 "2022-09-22T18:18:26Z")
@jyijyi Thanks for replying. I’m now walking through the steps from [Techship - FAQ - How to step by step set up a data connection over QMI interface using qmicli and in-kernel driver qmi\_wwan in Linux?](https://techship.com/faq/how-to-step-by-step-set-up-a-data-connection-over-qmi-interface-using-qmicli-and-in-kernel-driver-qmi-wwan-in-linux/) I see a similar error when I execute ```auto $: sudo qmicli --device=/dev/cdc-wdm0 --device-open-proxy --wds-start-network="ip-type=4,apn=data.tre.se" --client-no-release-cid error: couldn't start network: QMI protocol error (14): 'CallFailed' call end reason (1018): gsm-wcdma-option-unsubscribed verbose call end reason (6,33): [3gpp] option-unsubscribed [/dev/cdc-wdm0] Client ID not released: Service: 'wds' CID: '20' ``` Any thoughts? ---
**Author:** ![edsutterjr](https://avatars.discourse-cdn.com/v4/letter/e/e99b99/32.png) [@edsutterjr](https://forum.sierrawireless.com/u/edsutterjr)\ **Post date:** [September 22, 2022, 8:30pm UTC](https://forum.sierrawireless.com/t/problems-bringing-up-iface-with-em7565/27945/7 "2022-09-22T20:30:47Z")
Ok, I made progress. I believe I was using an incorrect apn. When I changed that commandline to use the apn that I had configured in the modem with AT+CGDCONT=1, then things got better! I’m not sure I understand what the APN actually is but one step at a time!