# Problem opening port

**URL:** <https://forum.sierrawireless.com/t/problem-opening-port/6957>\
**Category:** General\
**Created:** [January 9, 2014, 1:26pm UTC](https://forum.sierrawireless.com/t/problem-opening-port/6957 "2014-01-09T13:26:57Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![katla11](https://avatars.discourse-cdn.com/v4/letter/k/a183cd/32.png) [@katla11](https://forum.sierrawireless.com/u/katla11)\
**Post date:** [January 9, 2014, 1:26pm UTC](https://forum.sierrawireless.com/t/problem-opening-port/6957/1 "2014-01-09T13:26:57Z")

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Hi I’m trying to do the HelloWorld example to learn how to use the software but I cant open the port. Do I need the sim card to do that? There are no target detected. How can I fix this problem?

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**Author:** ![davidc](https://avatars.discourse-cdn.com/v4/letter/d/a183cd/32.png) [@davidc](https://forum.sierrawireless.com/u/davidc)\
**Post date:** [January 13, 2014, 2:35am UTC](https://forum.sierrawireless.com/t/problem-opening-port/6957/2 "2014-01-13T02:35:05Z")

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Hiya,

What module/software are you using?

ciao, Dave

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**Author:** ![katla11](https://avatars.discourse-cdn.com/v4/letter/k/a183cd/32.png) [@katla11](https://forum.sierrawireless.com/u/katla11)\
**Post date:** [January 21, 2014, 9:35am UTC](https://forum.sierrawireless.com/t/problem-opening-port/6957/3 "2014-01-21T09:35:23Z")

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I’m using sl6082 and I I have the development kit

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**Author:** ![katla11](https://avatars.discourse-cdn.com/v4/letter/k/a183cd/32.png) [@katla11](https://forum.sierrawireless.com/u/katla11)\
**Post date:** [January 21, 2014, 10:17am UTC](https://forum.sierrawireless.com/t/problem-opening-port/6957/4 "2014-01-21T10:17:11Z")

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I have just installed the software and I’m not sure what the next step is, do I have to install the usb ports? I have connected the development kit to my computer, I’m using SL6082, and what I want to do is learn how to send sms but I don´t know how ore if it´s fully installed. Hope someone can help 😉

Best regards Katla

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**Author:** ![davidc](https://avatars.discourse-cdn.com/v4/letter/d/a183cd/32.png) [@davidc](https://forum.sierrawireless.com/u/davidc)\
**Post date:** [January 21, 2014, 10:35pm UTC](https://forum.sierrawireless.com/t/problem-opening-port/6957/5 "2014-01-21T22:35:13Z")

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Hiya,

Probably a good time to get in touch with your Distributor and get their FAE to walk you through the required steps to get started with your board.

ciao, Dave