# Possible driver issue with module power reset

**URL:** https://forum.sierrawireless.com/t/possible-driver-issue-with-module-power-reset/9214
**Category:** MC/EM Series
**Created:** [May 24, 2017, 11:17am UTC](https://forum.sierrawireless.com/t/possible-driver-issue-with-module-power-reset/9214 "2017-05-24T11:17:42Z")
**Posts on this page:** 2
**Page:** 1

<div class="post-metadata">

### Author: ![johannak](https://avatars.discourse-cdn.com/v4/letter/j/94ad74/32.png) [@johannak](https://forum.sierrawireless.com/u/johannak)
#### Post date: [May 24, 2017, 11:17am UTC](https://forum.sierrawireless.com/t/possible-driver-issue-with-module-power-reset/9214/1 "2017-05-24T11:17:42Z")

</div>

Hi!

I have a problem related to Gobi drivers S2.27N2.41 and SLQS04.00.01 on embedded Linux target. Modules I’m using are MC7403 and MC7340. Issues arise when the module is disconnected from the bus due to power reset. As you can see from the logs below the driver is unable to close some file handle and new device appears with incremented device number. This happens every time module is disconnected and eventually leads to kernel panic (after ~50 USB disconnects or so).

Debug logs:  
GobiSerial::GobiClose  
GobiSerial::IsGPSPort Product=0x68c0, Interface=0x3  
GobiNet::ReadSync result:0 , CID:0x0303  
GobiNet::PopFromReadMemList  
GobiNet::FindClientMem Found client’s 0x303 memory  
GobiNet::PopFromReadMemList \*ppReadMemList = 0xc9ca23c0 pDelReadMemList = 0xc9ca23c0  
GobiNet::PopFromReadMemList \*ppReadMemList = 0xc9ca23c0 pDelReadMemList = 0xc9ca23c0  
GobiNet::PopFromReadMemList \*ppData = 0xc78c5220 pDataSize = 34  
GobiNet::PrintHex : C7 8C 52 20 00 00 10 32 C0 00 81 04 00 00 10 32 48 14 07 20 00 00 00 01 00 00 00 00 42 00 00 48 48 14  
GobiNet::UserspaceRead pBuf = 0x108596b8 pSmallReadData = 0xc78c5226, result = 28  
GobiNet::UserspaceRead  
GobiNet::ReadSync  
GobiNet::FindClientMem Found client’s 0x303 memory  
GobiNet::PopFromReadMemList  
GobiNet::FindClientMem Found client’s 0x303 memory  
GobiNet::PopFromReadMemList \*ppReadMemList = 0x (null) pDelReadMemList = 0x (null)  
GobiNet::PopFromReadMemList No read memory to pop, Client 0x0303, TID = 0x0  
GobiNet::AddToNotifyList ClientID:0x303, TID:0x0  
GobiNet::FindClientMem Found client’s 0x303 memory  
usb 1-1: USB disconnect, device number 3  
GobiSerial driver ttyUSB5: GobiSerial converter now disconnected from ttyUSB5  
GobiSerial::GobiUSBSerialDisconnect  
GobiSerial 1-1:1.0: device disconnected  
GobiSerial driver ttyUSB6: GobiSerial converter now disconnected from ttyUSB6  
GobiSerial::GobiUSBSerialDisconnect  
GobiSerial 1-1:1.2: device disconnected  
GobiSerial driver ttyUSB7: GobiSerial converter now disconnected from ttyUSB7  
GobiSerial::GobiUSBSerialDisconnect  
GobiSerial 1-1:1.3: device disconnected  
GobiNet::IntCallback IntCallback: Int status = -108  
GobiNet::GobiUSBDisconnect GobiUSBDisconnect  
GobiNet 1-1:1.8: eth10: unregister ‘GobiNet’ usb-0000:05:00.2-1, GobiNet Ethernet Device  
GobiNet::RemoveProcessFile remove:qcqmi0  
GobiNet::KillRead Killng read URB  
GobiNet::KillRead Killng int URB  
GobiNet::ReleaseClientID clientID:0x2301  
GobiNet::QMICTLReleaseClientIDReq buffSize: 0x11, transactionID: 0x17, clientID: 0x2301,  
GobiNet::FindClientMem Found client’s 0x0 memory  
GobiNet::AddToNotifyList ClientID:0x0, TID:0x17  
GobiNet::FindClientMem Found client’s 0x0 memory  
GobiNet::WriteSync Unloading device!  
GobiNet::ReleaseClientID Lock Timeout  
GobiNet::FindClientMem Found client’s 0x0 memory  
GobiNet::FindClientMem Found client’s 0x2301 memory  
GobiNet::PopFromReadMemList  
GobiNet::FindClientMem Found client’s 0x2301 memory  
GobiNet::PopFromReadMemList \*ppReadMemList = 0x (null) pDelReadMemList = 0x (null)  
GobiNet::PopFromReadMemList No read memory to pop, Client 0x2301, TID = 0x0  
GobiNet::QMIWDSCallback WDS callback failed to get data  
GobiNet::FindClientMem Found client’s 0x2301 memory  
GobiNet::NotifyAndPopNotifyList no one to notify for Client:0x2301, TID 0x0  
GobiNet::PopFromReadMemList  
GobiNet::FindClientMem Found client’s 0x2301 memory  
GobiNet::PopFromReadMemList \*ppReadMemList = 0x (null) pDelReadMemList = 0x (null)  
GobiNet::PopFromReadMemList No read memory to pop, Client 0x2301, TID = 0x0  
GobiNet::ReleaseClientID Delete client Mem  
GobiNet::ReleaseClientID Prepare Next Delete client Mem  
GobiNet::StopSemID StopSemID DONE  
GobiNet::DeregisterQMIDevice release 0x0000  
GobiNet::FindClientMem Found client’s 0x0 memory  
GobiNet::PopFromReadMemList  
GobiNet::FindClientMem Found client’s 0x0 memory  
GobiNet::PopFromReadMemList \*ppReadMemList = 0x (null) pDelReadMemList = 0x (null)  
GobiNet::PopFromReadMemList No read memory to pop, Client 0x0000, TID = 0x0  
GobiNet::RemoveAndPopNotifyList no one to notify for TID 0x0  
GobiNet::DeregisterQMIDevice DeregisterQMIDevice:4786 tries:0 ref:6  
GobiNet::CloseFileInode  
forcing close of opened file handle  
GobiNet::UserspaceClose  
forcing close of opened file handle  
GobiNet::ReadSync result:0 , CID:0x0202  
GobiNet::PopFromReadMemList  
GobiNet::FindClientMem Found client’s 0x202 memory  
GobiNet::PopFromReadMemList \*ppReadMemList = 0x (null) pDelReadMemList = 0x (null)  
GobiNet::PopFromReadMemList No read memory to pop, Client 0x0202, TID = 0x0  
GobiNet::ReadSync Unloading  
GobiNet::UserspaceRead Read Error!CID:0x0202  
GobiNet::UserspaceClose  
forcing close of opened file handle  
GobiNet::ReadSync result:0 , CID:0x020b  
GobiNet::PopFromReadMemList  
GobiNet::FindClientMem Found client’s 0x20b memory  
GobiNet::PopFromReadMemList \*ppReadMemList = 0x (null) pDelReadMemList = 0x (null)  
GobiNet::PopFromReadMemList No read memory to pop, Client 0x020B, TID = 0x0  
GobiNet::ReadSync Unloading  
GobiNet::UserspaceRead Read Error!CID:0x020b  
forcing close of opened file handle  
GobiNet::ReadSync result:0 , CID:0x0303  
GobiNet::PopFromReadMemList  
GobiNet::FindClientMem Found client’s 0x303 memory  
GobiNet::PopFromReadMemList \*ppReadMemList = 0x (null) pDelReadMemList = 0x (null)  
GobiNet::PopFromReadMemList No read memory to pop, Client 0x0303, TID = 0x0  
GobiNet::ReadSync Unloading  
GobiNet::UserspaceRead Read Error!CID:0x0303  
GobiNet::DeregisterQMIDevice DeregisterQMIDevice:4786 tries:1 ref:5  
GobiNet::CloseFileInode  
forcing close of opened file handle  
GobiNet::UserspaceClose  
forcing close of opened file handle  
GobiNet::UserspaceClose  
forcing close of opened file handle  
GobiNet::UserspaceClose  
Timeout!  
GobiNet::DeregisterQMIDevice DeregisterQMIDevice:4786 tries:2 ref:2  
GobiNet::CloseFileInode  
GobiNet::DeregisterQMIDevice DeregisterQMIDevice:4786 tries:3 ref:2  
GobiNet::CloseFileInode  
GobiNet::DeregisterQMIDevice DeregisterQMIDevice:4786 tries:4 ref:2  
GobiNet::CloseFileInode  
GobiNet::DeregisterQMIDevice DeregisterQMIDevice:4786 tries:5 ref:2  
GobiNet::CloseFileInode  
GobiNet::DeregisterQMIDevice DeregisterQMIDevice:4786 tries:6 ref:2  
GobiNet::CloseFileInode  
GobiNet::DeregisterQMIDevice DeregisterQMIDevice:4786 tries:7 ref:2  
GobiNet::CloseFileInode  
GobiNet::DeregisterQMIDevice DeregisterQMIDevice:4786 tries:8 ref:2  
GobiNet::CloseFileInode  
GobiNet::DeregisterQMIDevice DeregisterQMIDevice:4786 tries:9 ref:2  
GobiNet::CloseFileInode  
GobiNet::DeregisterQMIDevice DeregisterQMIDevice:4786 tries:10 ref:2  
GobiNet::CloseFileInode  
GobiNet::DeregisterQMIDevice DeregisterQMIDevice:4786 tries:11 ref:2  
GobiNet::CloseFileInode  
GobiNet::DeregisterQMIDevice DeregisterQMIDevice:4786 tries:12 ref:2  
GobiNet::CloseFileInode  
GobiNet::DeregisterQMIDevice DeregisterQMIDevice:4786 tries:13 ref:2  
GobiNet::CloseFileInode  
GobiNet::DeregisterQMIDevice DeregisterQMIDevice:4786 tries:14 ref:2  
GobiNet::CloseFileInode  
GobiNet::DeregisterQMIDevice DeregisterQMIDevice:4786 tries:15 ref:2  
GobiNet::CloseFileInode  
GobiNet::DeregisterQMIDevice DeregisterQMIDevice:4786 tries:16 ref:2  
GobiNet::CloseFileInode  
GobiNet::DeregisterQMIDevice DeregisterQMIDevice:4786 tries:17 ref:2  
GobiNet::CloseFileInode  
GobiNet::DeregisterQMIDevice DeregisterQMIDevice:4786 tries:18 ref:2  
GobiNet::CloseFileInode  
GobiNet::DeregisterQMIDevice DeregisterQMIDevice:4786 tries:19 ref:2  
GobiNet::CloseFileInode  
GobiNet::DeregisterQMIDevice DeregisterQMIDevice:4786 tries:20 ref:2  
GobiNet::CloseFileInode  
GobiNet::DeregisterQMIDevice Bad SetControlLineState status -19  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
cdev in use by 1 tasks  
GobiNet::CloseFileInode  
usb 1-1: new high speed USB device number 4 using ehci\_hcd  
usb 1-1: config 1 has an invalid interface number: 8 but max is 3  
usb 1-1: config 1 has no interface number 1  
usb 1-1: New USB device found, idVendor=1199, idProduct=68c0  
usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3  
usb 1-1: Product: MC7430  
usb 1-1: Manufacturer: Sierra Wireless, Incorporated  
usb 1-1: SerialNumber: LU62630096011012  
GobiNet::GobiNetDriverBind invalid interface 0  
GobiNet::GobiUSBNetProbe usbnet\_probe failed -19  
GobiSerial::GobiProbe  
GobiSerial::GobiProbe Num Interfaces = 4  
GobiSerial::GobiProbe This Interface = 0  
GobiSerial 1-1:1.0: GobiSerial converter detected  
usb 1-1: GobiSerial converter now attached to ttyUSB5  
GobiNet::GobiNetDriverBind invalid interface 2  
GobiNet::GobiUSBNetProbe usbnet\_probe failed -19  
GobiSerial::GobiProbe  
GobiSerial::GobiProbe Num Interfaces = 4  
GobiSerial::GobiProbe This Interface = 2  
GobiSerial 1-1:1.2: GobiSerial converter detected  
usb 1-1: GobiSerial converter now attached to ttyUSB6  
GobiNet::GobiNetDriverBind invalid interface 3  
GobiNet::GobiUSBNetProbe usbnet\_probe failed -19  
GobiSerial::GobiProbe  
GobiSerial::GobiProbe Num Interfaces = 4  
GobiSerial::GobiProbe This Interface = 3  
GobiSerial 1-1:1.3: GobiSerial converter detected  
usb 1-1: GobiSerial converter now attached to ttyUSB7  
GobiNet::GobiNetDriverBind in 86, out 4  
GobiNet 1-1:1.8: eth10: Features changed: 0x00004800 -\> 0x00004000  
GobiNet 1-1:1.8: eth10: register ‘GobiNet’ at usb-0000:05:00.2-1, GobiNet Ethernet Device, ca:3b:31:9c:14:ae  
GobiNet::GobiUSBNetProbe Mac Address:  
GobiNet::PrintHex : CA 3B 31 9C 14 08  
GobiNet::ClearTaskID ClearTaskID iTaskID(0)  
GobiNet::GobiUSBNetProbe \<6\>GobiNet Thread : GobiNetThread:0 1:8  
USB Speed : USB 2.0

Kernel panic:   
usb 1-2: new high speed USB device number 52 using ehci\_hcd  
usb 1-2: config 1 has an invalid interface number: 8 but max is 3  
usb 1-2: config 1 has no interface number 1  
usb 1-2: New USB device found, idVendor=1199, idProduct=68c0  
usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3  
usb 1-2: Product: MC7304  
usb 1-2: Manufacturer: Sierra Wireless, Incorporated  
GobiSerial 1-2:1.0: GobiSerial converter detected  
usb 1-2: GobiSerial converter now attached to ttyUSB0  
GobiSerial 1-2:1.2: GobiSerial converter detected  
usb 1-2: GobiSerial converter now attached to ttyUSB1  
GobiSerial 1-2:1.3: GobiSerial converter detected  
usb 1-2: GobiSerial converter now attached to ttyUSB2  
GobiNet 1-2:1.8: eth10: Features changed: 0x00004800 -\> 0x00004000  
GobiNet 1-2:1.8: eth10: register ‘GobiNet’ at usb-0000:05:00.2-2,  
GobiNet Ethernet Device, 86:5c:75:51:49:11  
USB Speed : USB 2.0  
TE Flow Control Enabled  
creating qcqmi0  
RawIP mode  
Unable to handle kernel paging request for data at address 0xffff4621  
Faulting instruction address: 0xc0060a64  
Oops: Kernel access of bad area, sig: 11 [#1]  
MPC832x RDB  
last sysfs file:  
/sys/devices/pci0000:00/0000:00:12.0/0000:01:00.0/0000:02:03.0/0000:05:00.2/usb1/1-3/1-3:1.8/ep\_04/type  
Modules linked in: xt\_gmmark mpc8321\_unitidentificator w24\_iocontrol  
rt2800usb rt2800lib rt2x00usb GobiSerial rt2x00lib mac80211 cfg80211  
rfkill usbserial compat GobiNet  
NIP: c0060a64 LR: c009cc94 CTR: c00951c8  
REGS: ca107e20 TRAP: 0300 Not tainted (2.6.39+)  
MSR: 00001032 \<ME,IR,DR\> CR: 84000024 XER: 20000000  
DAR: ffff4621, DSISR: 20000000  
TASK = c8cec3f0[3972] ‘slqssdk’ THREAD: ca106000  
GPR00: c009cc94 ca107ed0 c8cec3f0 ffff44d9 c01caf58 c9016d28 00000001  
00000000  
GPR08: 00000000 c0090000 00000000 00000000 24000028 1006b720 bfae87e0  
100163c8  
GPR16: 10016184 10016164 10016178 00000001 10070000 4805f33c 100685e8  
10022be0  
GPR24: 4805f318 00020000 c9016d28 00000008 ce810d00 ce7a94d4 cb3c70a4  
ffff44d9  
NIP [c0060a64] module\_put+0x14/0x4c  
LR [c009cc94] cdev\_put+0x28/0x3c  
Call Trace:  
[ca107ed0] [c01cae94] kobject\_put+0x34/0x64 (unreliable)  
[ca107ee0] [c009cc94] cdev\_put+0x28/0x3c  
[ca107ef0] [c009a7bc] fput+0x1d4/0x208  
[ca107f10] [c0099744] sys\_read+0x8c/0xa4  
[ca107f40] [c000f4c8] ret\_from\_syscall+0x0/0x38  
— Exception: c01 at 0x1003feec  
LR = 0x1003fed4  
Instruction dump:  
7fc3f378 48034791 80010014 bbc10008 38210010 7c0803a6 4e800020 2c030000  
9421fff0 7c0802a6 90010014 41820020  
81690004 380b0001 90090004  
Kernel panic - not syncing: Fatal exception  
Call Trace:  
[ca107d50] [c00088bc] show\_stack+0x50/0x154 (unreliable)  
[ca107d90] [c03b336c] panic+0xa4/0x1cc  
[ca107de0] [c000ba84] die+0xf0/0x1a0  
[ca107e00] [c0012e64] bad\_page\_fault+0xb4/0xfc  
[ca107e10] [c000f968] handle\_page\_fault+0x7c/0x80  
— Exception: 300 at module\_put+0x14/0x4c  
LR = cdev\_put+0x28/0x3c  
[ca107ed0] [c01cae94] kobject\_put+0x34/0x64 (unreliable)  
[ca107ee0] [c009cc94] cdev\_put+0x28/0x3c  
[ca107ef0] [c009a7bc] fput+0x1d4/0x208  
[ca107f10] [c0099744] sys\_read+0x8c/0xa4  
[ca107f40] [c000f4c8] ret\_from\_syscall+0x0/0x38  
— Exception: c01 at 0x1003feec  
LR = 0x1003fed4  
Rebooting in 1 seconds…

---

<div class="post-metadata">

### Author: ![Moderator1](https://avatars.discourse-cdn.com/v4/letter/m/9fc348/32.png) [@Moderator1](https://forum.sierrawireless.com/u/Moderator1)
#### Post date: [June 7, 2017, 5:19am UTC](https://forum.sierrawireless.com/t/possible-driver-issue-with-module-power-reset/9214/2 "2017-06-07T05:19:20Z")

</div>

Hello,  
We would advice you to use the latest release of Gobi Drivers that is S2.27N2.41 , maybe this issue is rectified in latest release . If in latest release also the issue persist then please contact your Sierra point of contact for HW review.

Thanks & Regards,  
Moderator
