# PM attachment bug

**URL:** <https://forum.sierrawireless.com/t/pm-attachment-bug/7904>\
**Category:** Around the water cooler\
**Created:** [April 24, 2015, 6:11pm UTC](https://forum.sierrawireless.com/t/pm-attachment-bug/7904 "2015-04-24T18:11:12Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![jeffreychien](https://avatars.discourse-cdn.com/v4/letter/j/dec6dc/32.png) [@jeffreychien](https://forum.sierrawireless.com/u/jeffreychien)\
**Post date:** [April 24, 2015, 6:11pm UTC](https://forum.sierrawireless.com/t/pm-attachment-bug/7904/1 "2015-04-24T18:11:12Z")

</div>

Hello,

I’ve noticed that attachments in PMs might be deleted. Whenever I tried opening it, I always get a “The selected attachment does not exist anymore” message. Could somebody look into this?

Thanks,  
Jeffrey

---

<div class="post-metadata">

**Author:** ![thibs](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/thibs/32/953_2.png) [@thibs](https://forum.sierrawireless.com/u/thibs)\
**Post date:** [April 26, 2015, 10:04pm UTC](https://forum.sierrawireless.com/t/pm-attachment-bug/7904/2 "2015-04-26T22:04:00Z")

</div>

Hi Jeffrey,

we had an issue some times ago, but it has been fixed. We’ve unfortunately lost these data.  
Did you experienced it again recently with recent attachments?

Thanks

.Thibault.  
DEVELOPER PROGRAM

---

<div class="post-metadata">

**Author:** ![jeffreychien](https://avatars.discourse-cdn.com/v4/letter/j/dec6dc/32.png) [@jeffreychien](https://forum.sierrawireless.com/u/jeffreychien)\
**Post date:** [May 11, 2015, 9:55pm UTC](https://forum.sierrawireless.com/t/pm-attachment-bug/7904/3 "2015-05-11T21:55:00Z")

</div>

Hi Thibault,

Yes. I’ve been interacting with a couple of users lately (in the past month) via PM and their attachments are all “not existing”.

Thanks,  
Jeffrey