# Octave recognized FX30S as FX30 **URL:** \ **Category:** Octave\ **Created:** [July 1, 2021, 4:12am UTC](https://forum.sierrawireless.com/t/octave-recognized-fx30s-as-fx30/24137 "2021-07-01T04:12:07Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![jameshorng](https://avatars.discourse-cdn.com/v4/letter/j/90db22/32.png) [@jameshorng](https://forum.sierrawireless.com/u/jameshorng)\ **Post date:** [July 1, 2021, 4:12am UTC](https://forum.sierrawireless.com/t/octave-recognized-fx30s-as-fx30/24137/1 "2021-07-01T04:12:07Z")
I added an FX30S to Octave. But the model name in the Octave Hardware section is showing FX30 instead. Anyone know what did I do wrong? Anyone can help me to make Octave recognize this device as FX30S? I need the UART1 to set as RS485 for my project. ---
**Author:** ![jameshorng](https://avatars.discourse-cdn.com/v4/letter/j/90db22/32.png) [@jameshorng](https://forum.sierrawireless.com/u/jameshorng)\ **Post date:** [July 1, 2021, 4:37am UTC](https://forum.sierrawireless.com/t/octave-recognized-fx30s-as-fx30/24137/2 "2021-07-01T04:37:11Z")
I found ATI3 also showing FX30, instead of FX30S. ATI3 Manufacturer: Sierra Wireless, Incorporated Model: FX30(WP7702) Revision: SWI9X06Y\_02.36.06.00 63d944 jenkins 2020/12/10 19:12:28 IMEI: xxxxxxxxxxx IMEI SV: 6 FSN: VUxxxxxxxxx +GCAP: +CGSM I’ve ever factory reset this FX30S with the following AT command. Did I do something wrong? at!ENTERCND=“A710” at!RMARESET=1 ---
**Author:** ![Donald](https://avatars.discourse-cdn.com/v4/letter/d/ac8455/32.png) [@Donald](https://forum.sierrawireless.com/u/Donald)\ **Post date:** [July 5, 2021, 3:03am UTC](https://forum.sierrawireless.com/t/octave-recognized-fx30s-as-fx30/24137/3 "2021-07-05T03:03:04Z")
Hi jameshorng, Please try to update to the latest firmware FX30S with WP7702 3.1.0 version and then share with me the response of ATI3, ATI8 commands. You can get it here [Latest Octave Firmware](https://docs.octave.dev/docs/upgrade-a-device-locally-with-the-latest-firmware) ---
**Author:** ![jameshorng](https://avatars.discourse-cdn.com/v4/letter/j/90db22/32.png) [@jameshorng](https://forum.sierrawireless.com/u/jameshorng)\ **Post date:** [July 5, 2021, 5:12am UTC](https://forum.sierrawireless.com/t/octave-recognized-fx30s-as-fx30/24137/4 "2021-07-05T05:12:09Z")
Hi, Donald, I’m using 3.2.0 rc 7 FW now. Is it OK to downgrade to 3.1.0? The following is the notice for FX30 in the 3.2.0 rc release note. - Once upgraded to 3.2.0, a FX30 must **not** be downgraded to an earlier version. It can cause the device to fail to communicate. ---
**Author:** ![djudkins](https://avatars.discourse-cdn.com/v4/letter/d/7ea924/32.png) [@djudkins](https://forum.sierrawireless.com/u/djudkins)\ **Post date:** [July 6, 2021, 1:19pm UTC](https://forum.sierrawireless.com/t/octave-recognized-fx30s-as-fx30/24137/5 "2021-07-06T13:19:52Z")
Hi James, Could you try to delete and add the device again as an FX30S? ---
**Author:** ![jameshorng](https://avatars.discourse-cdn.com/v4/letter/j/90db22/32.png) [@jameshorng](https://forum.sierrawireless.com/u/jameshorng)\ **Post date:** [July 6, 2021, 3:10pm UTC](https://forum.sierrawireless.com/t/octave-recognized-fx30s-as-fx30/24137/6 "2021-07-06T15:10:48Z")
Did remove and add device as FX30S. But on Octave, it is still showing as FX30 with eth0, instead of FX30S with UART1. ---
**Author:** ![djudkins](https://avatars.discourse-cdn.com/v4/letter/d/7ea924/32.png) [@djudkins](https://forum.sierrawireless.com/u/djudkins)\ **Post date:** [July 6, 2021, 3:14pm UTC](https://forum.sierrawireless.com/t/octave-recognized-fx30s-as-fx30/24137/7 "2021-07-06T15:14:47Z")
Count you send me the IMEI and FSN? ---
**Author:** ![jameshorng](https://avatars.discourse-cdn.com/v4/letter/j/90db22/32.png) [@jameshorng](https://forum.sierrawireless.com/u/jameshorng)\ **Post date:** [July 6, 2021, 3:25pm UTC](https://forum.sierrawireless.com/t/octave-recognized-fx30s-as-fx30/24137/8 "2021-07-06T15:25:32Z")
ati3 Manufacturer: Sierra Wireless, Incorporated Model: FX30(WP7702) Revision: SWI9X06Y\_02.36.06.00 63d944 jenkins 2020/12/10 19:12:28 IMEI: 354723090170696 IMEI SV: 6 FSN: VU028585791310 +GCAP: +CGSM OK ati8 Legato Ver: OTVFX3.2.0\_e02bf0e335392da397fb42ff45cd9e02 Yocto Ver: SWI9X06Y\_02.36.08.00 2021-05-14\_12:13:48 OS Ver: Linux version 3.18.140 (oe-user@oe-host) () #1 PREEMPT Fri May 14 11:13:23 UTC 2021 LK Ver: 1.3.0\_9c047c35f7 RootFS Ver: SWI9X06Y\_02.36.08.00 2021-05-14\_12:13:48 UserFS Ver: unknown MCU Ver: 002.015 ---
**Author:** ![jameshorng](https://avatars.discourse-cdn.com/v4/letter/j/90db22/32.png) [@jameshorng](https://forum.sierrawireless.com/u/jameshorng)\ **Post date:** [July 6, 2021, 3:28pm UTC](https://forum.sierrawireless.com/t/octave-recognized-fx30s-as-fx30/24137/9 "2021-07-06T15:28:14Z")
ATI3 showing FX30 instead of FX30S. Could AT!RMARESET=1 changed some setting for FX30S? ---
**Author:** ![Donald](https://avatars.discourse-cdn.com/v4/letter/d/ac8455/32.png) [@Donald](https://forum.sierrawireless.com/u/Donald)\ **Post date:** [July 7, 2021, 1:31am UTC](https://forum.sierrawireless.com/t/octave-recognized-fx30s-as-fx30/24137/10 "2021-07-07T01:31:30Z")
Hi jameshorng, > [@jameshorng](#): > > AT!RMARESET=1 The !RMARESET command: Restore the device to its original provisioned (OEM default) state, or to the latest backed-up state. Please provide the following AT command log: AT!ENTERCND=“A710” AT!RMARESET=3 AT!RESET ATI3 ---
**Author:** ![jameshorng](https://avatars.discourse-cdn.com/v4/letter/j/90db22/32.png) [@jameshorng](https://forum.sierrawireless.com/u/jameshorng)\ **Post date:** [July 7, 2021, 2:58am UTC](https://forum.sierrawireless.com/t/octave-recognized-fx30s-as-fx30/24137/11 "2021-07-07T02:58:05Z")
After AT!RMAREST=3, ATI3 still showing FX30. ![image](https://us1.discourse-cdn.com/flex025/uploads/sierrawireless/original/2X/a/ac9d2992023e3ea10873bd1f41a61d70692426c0.png) ![image](https://us1.discourse-cdn.com/flex025/uploads/sierrawireless/original/2X/3/3ce7bb2545ac1d89bd1cc6442218074473721eae.png) ---
**Author:** ![jerdung](https://avatars.discourse-cdn.com/v4/letter/j/82dd89/32.png) [@jerdung](https://forum.sierrawireless.com/u/jerdung)\ **Post date:** [July 7, 2021, 7:59am UTC](https://forum.sierrawireless.com/t/octave-recognized-fx30s-as-fx30/24137/12 "2021-07-07T07:59:57Z")
Hi jameshorng, Incorrect model name comes from the latest FW 3.2.0 and Sierra prevents devices being downgraded from 3.2 to a lower release. You should email to Sierra or distributor for this issue. Thanks, ---
**Author:** ![jameshorng](https://avatars.discourse-cdn.com/v4/letter/j/90db22/32.png) [@jameshorng](https://forum.sierrawireless.com/u/jameshorng)\ **Post date:** [July 7, 2021, 1:54pm UTC](https://forum.sierrawireless.com/t/octave-recognized-fx30s-as-fx30/24137/13 "2021-07-07T13:54:01Z")
I’m not sure if this is caused by 3.2 upgrade yet because I haven’t had chance to try it on different FX30S. Have you duplicated this issue on your FX30S?