# Not able to Ping Public WAN IP GX450

**URL:** <https://forum.sierrawireless.com/t/not-able-to-ping-public-wan-ip-gx450/8084>\
**Category:** AirLink routers\
**Created:** [July 24, 2015, 1:44am UTC](https://forum.sierrawireless.com/t/not-able-to-ping-public-wan-ip-gx450/8084 "2015-07-24T01:44:47Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![statzke](https://avatars.discourse-cdn.com/v4/letter/s/2acd7d/32.png) [@statzke](https://forum.sierrawireless.com/u/statzke)\
**Post date:** [July 24, 2015, 1:44am UTC](https://forum.sierrawireless.com/t/not-able-to-ping-public-wan-ip-gx450/8084/1 "2015-07-24T01:44:47Z")

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These are brand new units with active Verizon 4G LTE SIM cards. I can connect them to a laptop and get online and everything’s fine. I can’t ping to the public IP from the outside world, however. I have the setting for incoming ping to ALEOS so theoretically it should respond but just isn’t. Anyone have any experience hitting the Public IP / Forwarding ports on these? Is there something obvious that I’m missing? I’m using another internet connection to do the pinging so it’s not that…

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**Author:** ![Rex\_alex](https://avatars.discourse-cdn.com/v4/letter/r/73ab20/32.png) [@Rex\_alex](https://forum.sierrawireless.com/u/Rex_alex)\
**Post date:** [July 29, 2015, 6:09am UTC](https://forum.sierrawireless.com/t/not-able-to-ping-public-wan-ip-gx450/8084/2 "2015-07-29T06:09:40Z")

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Hi,  
what exactly is your use case?  
Are you using a static IP?  
Is it like you are able to ping GX module but not able to ping other servers like Google?

Thanks,  
Alex