# No reference application found for AirLink Device

**URL:** <https://forum.sierrawireless.com/t/no-reference-application-found-for-airlink-device/30446>\
**Category:** Uncategorized\
**Created:** [August 15, 2023, 3:39am UTC](https://forum.sierrawireless.com/t/no-reference-application-found-for-airlink-device/30446 "2023-08-15T03:39:45Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![mkufoxtrot](https://avatars.discourse-cdn.com/v4/letter/m/db5fbb/32.png) [@mkufoxtrot](https://forum.sierrawireless.com/u/mkufoxtrot)\
**Post date:** [August 15, 2023, 3:39am UTC](https://forum.sierrawireless.com/t/no-reference-application-found-for-airlink-device/30446/1 "2023-08-15T03:39:45Z")

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hello, i have received a sierra wireless model H4325-C pinpoint x, s/n :1110514730 , IMEI: 352974025174632, i tried to active the device by alms account but by several unsuccessful attemps to active it, i only receive it is " \* No reference application found for **AirLink Device** ,any idea what would i have doing wrong? i also tested several devices that i found on ebay and much of them cannot even been recognized by AirLink Device on sierra wireless alms account either

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**Author:** ![jerdung](https://avatars.discourse-cdn.com/v4/letter/j/82dd89/32.png) [@jerdung](https://forum.sierrawireless.com/u/jerdung)\
**Post date:** [August 16, 2023, 9:17am UTC](https://forum.sierrawireless.com/t/no-reference-application-found-for-airlink-device/30446/2 "2023-08-16T09:17:00Z")

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Hi @mkufoxtrot,

Welcome to our community!

Please kindly share the URL link of the device and provide a screenshot of the error message “No reference application found for AirLink Device” with me.

“i also tested several devices that i found on ebay and much of them cannot even been recognized by AirLink Device on sierra wireless alms account either”  
 → I still don’t fully understand your point. Have you tested with different Pinpoint X devices, or have you tested with other Sierra AirLink routers (such as RV50, MP70, etc.), and they all failed to register and activate on AirVantage?

Thanks,