# New FX30s - Problem Downloading Custom Firmware Image **URL:** \ **Category:** FX30\ **Created:** [October 26, 2023, 2:59pm UTC](https://forum.sierrawireless.com/t/new-fx30s-problem-downloading-custom-firmware-image/30927 "2023-10-26T14:59:15Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![eddie435](https://avatars.discourse-cdn.com/v4/letter/e/e9bcb4/32.png) [@eddie435](https://forum.sierrawireless.com/u/eddie435)\ **Post date:** [October 26, 2023, 2:59pm UTC](https://forum.sierrawireless.com/t/new-fx30s-problem-downloading-custom-firmware-image/30927/1 "2023-10-26T14:59:15Z")
Hi All, We recently purchased new FX30S modems with the latest firmware on them. I used Leaf to recompile our apps on the same firmware level (R15.1.0.004) so we can download to the new FX30S. These are the commands I use to compile and build the new image file: - mksys -t wp77xx FX30S\_Cell.sdef - systoimg wp77xx FX30S\_Cell.wp77xx.update BuildFiles - swicwe -o FX30S\_Cell.spk -c \ \ These work well and I’m able to create the firmware image with our apps, but when I download the file to the modem it fails. I have tried downloading the file from my linux development VM, from my Window PC, and also I copied directly to the modem and tried **“fwupdate download MyAppfile.spk”** The download always fails. See below: > FDT version: 2.0.2012.0 > Awaiting suitable port or adapter … > Switching to boot & hold mode … > Disabling selective suspend … > Awaiting download port … > Switching to streaming mode … > Downloading images … > Writing image C:\Legato\Firmware\advantorcell\_full\_v2.spk - > Flashing image | > Firmware download failed. > Primary error code: 77 - Failed in streaming download stage. > Secondary error code: 68 - Received incorrect response. > Device error code: 0x83 - Image size out of range. > Preexisting images information: > Current: > Firmware: > ImageId: 001.079\_000 > BuildId: 02.36.08.09\_GENERIC > Configuration: > ImageId: 001.079\_000 > BuildId: 02.36.08.09\_GENERIC > Final images information: > Current: > Firmware: > ImageId: > BuildId: > Configuration: > ImageId: > BuildId: > OEM PRI: > IMEI: > Total time elapsed: 52782 ms. > Time to switch to boot mode: 24469 ms. > Images downloaded: > Image ID: 001.079\_000 > Build ID: 02.36.08.09\_GENERIC > failed > Time to reset to application mode: -1 ms. Any help is appreciated. Thanks! Eddie ---
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [October 26, 2023, 3:43pm UTC](https://forum.sierrawireless.com/t/new-fx30s-problem-downloading-custom-firmware-image/30927/2 "2023-10-26T15:43:29Z")
is it OK to compile and download the legato image with “make wp77xx”? ---
**Author:** ![eddie435](https://avatars.discourse-cdn.com/v4/letter/e/e9bcb4/32.png) [@eddie435](https://forum.sierrawireless.com/u/eddie435)\ **Post date:** [October 26, 2023, 3:57pm UTC](https://forum.sierrawireless.com/t/new-fx30s-problem-downloading-custom-firmware-image/30927/3 "2023-10-26T15:57:24Z")
I’m not familiar with how to do that. Eddie ---
**Author:** ![eddie435](https://avatars.discourse-cdn.com/v4/letter/e/e9bcb4/32.png) [@eddie435](https://forum.sierrawireless.com/u/eddie435)\ **Post date:** [October 26, 2023, 4:03pm UTC](https://forum.sierrawireless.com/t/new-fx30s-problem-downloading-custom-firmware-image/30927/4 "2023-10-26T16:03:40Z")
If I use the command “update myapp.wp77xx.update 192.168.2.2” it works. But when I download it as an image file that I created, then it fails. Eddie ---
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [October 26, 2023, 4:03pm UTC](https://forum.sierrawireless.com/t/new-fx30s-problem-downloading-custom-firmware-image/30927/5 "2023-10-26T16:03:43Z")
you can see here on how to compile legato image: > **[Errors Creating Image after Python3 automatic update](https://forum.legato.io/t/errors-creating-image-after-python3-automatic-update/6601/9)** > > I changed the folder as suggested and ran the “make wp77xx” command. It compiled but returned 2 errors. (lsh:FX30S-15-1) eddie@Q87CRM:~/Workspace/leaf-data/current/fx30-catm-legato$ make wp77xx Building Legato for target ‘wp77xx’ ... ---
**Author:** ![eddie435](https://avatars.discourse-cdn.com/v4/letter/e/e9bcb4/32.png) [@eddie435](https://forum.sierrawireless.com/u/eddie435)\ **Post date:** [October 26, 2023, 8:53pm UTC](https://forum.sierrawireless.com/t/new-fx30s-problem-downloading-custom-firmware-image/30927/6 "2023-10-26T20:53:07Z")
Is anybody else having this same problem with the latest FX30S modem with firmware version R15.1.0.004 and downloading a custom full image? This is the error I’m getting: > FDT version: 2.0.2012.0 > Awaiting suitable port or adapter … > Downloading images … > Writing image C:\Legato\Firmware\advantorcell\_full\_v2-0-0.spk - > Flashing image | > Firmware download failed. > Primary error code: 77 - Failed in streaming download stage. > Secondary error code: 68 - Received incorrect response. > Device error code: 0x83 - Image size out of range. > Preexisting images information: > Current: > Firmware: > ImageId: > BuildId: > Configuration: > ImageId: > BuildId: > Final images information: > Current: > Firmware: > ImageId: > BuildId: > Configuration: > ImageId: > BuildId: > OEM PRI: > IMEI: > Total time elapsed: 31313 ms. > Images downloaded: > Image ID: 001.079\_000 > Build ID: 02.36.08.09\_GENERIC > failed > Time to reset to application mode: -1 ms. Also, if I try downloading from my Ubuntu18 environment with fwupdate, it also fails. I can successfully build my custom full generic image and download it to my older FX30S (R14.1.1.002) with no problem at all. Thanks Eddie ---
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [October 27, 2023, 12:40am UTC](https://forum.sierrawireless.com/t/new-fx30s-problem-downloading-custom-firmware-image/30927/7 "2023-10-27T00:40:19Z")
If you directly jump to custom image, it is hard to isolate different factors like fw change, tool problem or image problem I just compiled the legato image by “make wp77xx” from leaf package swi-wp77\_6.0.1 which is for R15.1, no problem is found to download to WP77 modue, you can have a try on my image. [legato.cwe](https://forum.sierrawireless.com/uploads/short-url/9lnMq59Xpnv38MUOK7Y7eHXCW5M.cwe) (7.0 MB) Legato version is changed like this: ```auto ati3 Manufacturer: Sierra Wireless, Incorporated Model: WP7702 Revision: SWI9X06Y_02.36.08.09 c094f4 jenkins 2022/06/24 03:14:28 IMEI: 352653090612345 IMEI SV: 8 FSN: VU213430812345 +GCAP: +CGSM OK ati8 Legato Ver: 21.05.0_ad3afbfe0f41835dc3fac580348df5ff Yocto Ver: SWI9X06Y_03.00.13.00 2022-12-27_09:10:00 OS Ver: Linux version 4.14.253 (oe-user@oe-host) ( gcc version 9.3.0 (GCC), GNU ld (GNU Binutils) 2.34.0.20200220) #1 PREEMPT Tue Dec 27 08:09:00 UTC 2022 LK Ver: SWI9X06Y_03.00.13.00 RootFS Ver: SWI9X06Y_03.00.13.00 2022-12-27_09:10:00 UserFS Ver: unknown MCU Ver: 002.015 OK ``` ---
**Author:** ![eddie435](https://avatars.discourse-cdn.com/v4/letter/e/e9bcb4/32.png) [@eddie435](https://forum.sierrawireless.com/u/eddie435)\ **Post date:** [October 30, 2023, 1:54pm UTC](https://forum.sierrawireless.com/t/new-fx30s-problem-downloading-custom-firmware-image/30927/8 "2023-10-30T13:54:04Z")
I just tried “make wp77xx” and got the following error: > (lsh:FX30s-v2) advantor@Ubuntu-18:~/Workspace/leaf-data/current/fx30-catm-legato$ make wp77xx > Building Legato for target ‘wp77xx’ > modules/WiFi/moduleDefs:12: Legato WiFi version is undefined… > GEN version > MAKE tools > make[1]: Entering directory ‘/home/advantor/.leaf/fx30-catm-legato\_21.05.0’ > Using ninja installed at: /usr/bin/ninja > GEN /home/advantor/.leaf/fx30-catm-legato\_21.05.0/build/tools/build.ninja > Tools arch: x86\_64 > MAKE mkPatch > make[2]: Entering directory ‘/home/advantor/.leaf/fx30-catm-legato\_21.05.0/framework/tools/mkPatch’ > make[2]: ‘/home/advantor/.leaf/fx30-catm-legato\_21.05.0/bin/mkPatch’ is up to date. > make[2]: Leaving directory ‘/home/advantor/.leaf/fx30-catm-legato\_21.05.0/framework/tools/mkPatch’ > NINJA /home/advantor/.leaf/fx30-catm-legato\_21.05.0/build/tools/build.ninja > ninja: no work to do. > make[1]: Leaving directory ‘/home/advantor/.leaf/fx30-catm-legato\_21.05.0’ > GEN sources.md5 > GEN package.properties > MAKE framework > make[1]: Entering directory ‘/home/advantor/.leaf/fx30-catm-legato\_21.05.0’ > NINJA /home/advantor/.leaf/fx30-catm-legato\_21.05.0/build/wp77xx/framework/build.ninja > ninja: no work to do. > MKEXE /home/advantor/.leaf/fx30-catm-legato\_21.05.0/build/wp77xx/framework/bin/supervisor > [10/10] Linking C executable > MKEXE /home/advantor/.leaf/fx30-catm-legato\_21.05.0/build/wp77xx/framework/bin/serviceDirectory > [4/4] Linking C executable > MKEXE /home/advantor/.leaf/fx30-catm-legato\_21.05.0/build/wp77xx/framework/bin/logCtrlDaemon > [5/5] Linking C executable > MKEXE /home/advantor/.leaf/fx30-catm-legato\_21.05.0/build/wp77xx/framework/bin/configTree > [14/14] Linking C executable > MKEXE /home/advantor/.leaf/fx30-catm-legato\_21.05.0/build/wp77xx/framework/bin/watchdog > [7/7] Linking C executable > MKEXE /home/advantor/.leaf/fx30-catm-legato\_21.05.0/build/wp77xx/framework/bin/updateDaemon > [16/16] Linking C executable > MAKE targetTools > make[2]: Entering directory ‘/home/advantor/.leaf/fx30-catm-legato\_21.05.0’ > CMAKE /home/advantor/.leaf/fx30-catm-legato\_21.05.0/build/wp77xx/framework/lib/libjansson.so > Makefile.targetTools:108: recipe for target ‘/home/advantor/.leaf/fx30-catm-legato\_21.05.0/build/wp77xx/framework/lib/libjansson.so’ failed > make[2]: \*\*\* [/home/advantor/.leaf/fx30-catm-legato\_21.05.0/build/wp77xx/framework/lib/libjansson.so] Error 127 > make[2]: Leaving directory ‘/home/advantor/.leaf/fx30-catm-legato\_21.05.0’ > Makefile.framework:249: recipe for target ‘targetTools’ failed > make[1]: \*\*\* [targetTools] Error 2 > make[1]: Leaving directory ‘/home/advantor/.leaf/fx30-catm-legato\_21.05.0’ > Makefile:552: recipe for target ‘framework’ failed > make: \*\*\* [framework] Error 2 I haven’t tried loading your image fill yet. I’ll try it here shortly. Any clues on what’s happening above? ---
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [October 30, 2023, 2:00pm UTC](https://forum.sierrawireless.com/t/new-fx30s-problem-downloading-custom-firmware-image/30927/9 "2023-10-30T14:00:26Z")
If you type 2nd time “make wp77xx”, is it failed on same error? ---
**Author:** ![eddie435](https://avatars.discourse-cdn.com/v4/letter/e/e9bcb4/32.png) [@eddie435](https://forum.sierrawireless.com/u/eddie435)\ **Post date:** [October 30, 2023, 2:15pm UTC](https://forum.sierrawireless.com/t/new-fx30s-problem-downloading-custom-firmware-image/30927/10 "2023-10-30T14:15:16Z")
Yes, the response is the same. ---
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [October 30, 2023, 2:32pm UTC](https://forum.sierrawireless.com/t/new-fx30s-problem-downloading-custom-firmware-image/30927/11 "2023-10-30T14:32:21Z")
see if this helps by installing cmake > **[Ssh tunnel : permission denied](https://forum.legato.io/t/ssh-tunnel-permission-denied/5177/19)** > > Yes, I thought that was the correct way: (lsh:profile1) dave-k@davek-HP-ProBook-640-G1:~/leafSept29/leaf-data/profile1/wp76-legato$ make (lsh:profile1) dave-k@davek-HP-ProBook-640-G1:~/leafSept29/leaf-data/profile1/wp76-legato$ make wp76xx (I’m... ---
**Author:** ![eddie435](https://avatars.discourse-cdn.com/v4/letter/e/e9bcb4/32.png) [@eddie435](https://forum.sierrawireless.com/u/eddie435)\ **Post date:** [October 30, 2023, 4:01pm UTC](https://forum.sierrawireless.com/t/new-fx30s-problem-downloading-custom-firmware-image/30927/12 "2023-10-30T16:01:29Z")
Installing cmake worked and I successfully ran “make wp77xx”. I also successfully downloaded the legato-squashfs.ubi.cwe to my FX30S modem with the “swiflash -m wp77xx -i legato-squashfs.ubi.cwe” command. How do I now add my custom apps to the firmware image? Thanks. ---
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [October 30, 2023, 4:06pm UTC](https://forum.sierrawireless.com/t/new-fx30s-problem-downloading-custom-firmware-image/30927/13 "2023-10-30T16:06:14Z")
you can see here as example: > **[Flash size wp7607](https://forum.legato.io/t/flash-size-wp7607/3805/35)** > > you can go to legato-19.02.0/modules/WiFi/wifi.sdef, under “apps:” section, add e.g. $LEGATO\_ROOT/apps/sample/helloWorld/helloWorld.adef Now the new app will be included in legato.cwe. Please also note that the max size for legato partition... ---
**Author:** ![eddie435](https://avatars.discourse-cdn.com/v4/letter/e/e9bcb4/32.png) [@eddie435](https://forum.sierrawireless.com/u/eddie435)\ **Post date:** [October 30, 2023, 5:31pm UTC](https://forum.sierrawireless.com/t/new-fx30s-problem-downloading-custom-firmware-image/30927/14 "2023-10-30T17:31:54Z")
I think my problem is the legato max partition size. After creating the image, my legato-squashfs.ubi.cwe file goes to 10.2MB, and your example says max size is 8MB. Is there a way to get around this problem? My app doesn’t change from R14.1.1.002 to R15.1.0.004, but I see the legato-squashfs.ubi.cwe file go from 8.7MB to 10.2MB ---
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [October 30, 2023, 5:39pm UTC](https://forum.sierrawireless.com/t/new-fx30s-problem-downloading-custom-firmware-image/30927/15 "2023-10-30T17:39:25Z")
You need to contact distributor to get a tool to resize partition Another way is you install the .update file by"update xxx.update", it would then install in userapp partition ---
**Author:** ![eddie435](https://avatars.discourse-cdn.com/v4/letter/e/e9bcb4/32.png) [@eddie435](https://forum.sierrawireless.com/u/eddie435)\ **Post date:** [October 30, 2023, 6:42pm UTC](https://forum.sierrawireless.com/t/new-fx30s-problem-downloading-custom-firmware-image/30927/16 "2023-10-30T18:42:25Z")
I have successfully installed the update file and tested my apps successfully. The reason I wanted to create an image file is because if the FX30S default to the factory settings, I want my app to also be restored. I don’t any other way to accomplish that. ---
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [October 30, 2023, 11:52pm UTC](https://forum.sierrawireless.com/t/new-fx30s-problem-downloading-custom-firmware-image/30927/17 "2023-10-30T23:52:20Z")
Then you need to contact distributor to get a tool to resize partition by using at!partition command ---
**Author:** ![eddie435](https://avatars.discourse-cdn.com/v4/letter/e/e9bcb4/32.png) [@eddie435](https://forum.sierrawireless.com/u/eddie435)\ **Post date:** [October 31, 2023, 1:40pm UTC](https://forum.sierrawireless.com/t/new-fx30s-problem-downloading-custom-firmware-image/30927/18 "2023-10-31T13:40:45Z")
Is there anyway to make the legato image smaller? For example, I don’t use the wifi services at all. Could I just remove all those related files? ---
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [October 31, 2023, 1:42pm UTC](https://forum.sierrawireless.com/t/new-fx30s-problem-downloading-custom-firmware-image/30927/19 "2023-10-31T13:42:53Z")
You can make some test, i never try this