# My Sierra Wireless GX400 restarts every twenty minutes.

**URL:** <https://forum.sierrawireless.com/t/my-sierra-wireless-gx400-restarts-every-twenty-minutes/7072>\
**Category:** ALEOS Application Framework\
**Created:** [March 5, 2014, 2:56pm UTC](https://forum.sierrawireless.com/t/my-sierra-wireless-gx400-restarts-every-twenty-minutes/7072 "2014-03-05T14:56:25Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Alvaro1](https://avatars.discourse-cdn.com/v4/letter/a/a6a055/32.png) [@Alvaro1](https://forum.sierrawireless.com/u/Alvaro1)\
**Post date:** [March 5, 2014, 2:56pm UTC](https://forum.sierrawireless.com/t/my-sierra-wireless-gx400-restarts-every-twenty-minutes/7072/1 "2014-03-05T14:56:25Z")

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I have a Sierra Wireless GX400 without SIM card and I it reboots itself every 20 minutes.  
When this occurs I obtain next log:  
Jan 1 00:21:34 crit ALEOS\_WAN\_SCR: Modem is locked for more than 20 minutes = 1206, re-initializing hardware.  
Watchdog settings are disabled.  
If I insert a SIM card this does not occur.  
Please anybody can help me?

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**Author:** ![lotam](https://avatars.discourse-cdn.com/v4/letter/l/958977/32.png) [@lotam](https://forum.sierrawireless.com/u/lotam)\
**Post date:** [March 18, 2014, 12:37pm UTC](https://forum.sierrawireless.com/t/my-sierra-wireless-gx400-restarts-every-twenty-minutes/7072/2 "2014-03-18T12:37:25Z")

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Hi,

I don’t have GX400 but from the log, it seems the restart is intended and according to ALEO user guide, the watchdog setting cannot be disabled and value range from 5 to 255.

So, why you said the watchdog settings are disabled?

Maybe it was actually configured with 20mins before?  
Would you mind to test by setting watchdog with say 5 mins and observe if the time for restart change?

Thx.