# Module Model: Sierra EM7690

**URL:** <https://forum.sierrawireless.com/t/module-model-sierra-em7690/27670>\
**Category:** Uncategorized\
**Created:** [August 21, 2022, 1:01am UTC](https://forum.sierrawireless.com/t/module-model-sierra-em7690/27670 "2022-08-21T01:01:02Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![pastor56](https://avatars.discourse-cdn.com/v4/letter/p/77aa72/32.png) [@pastor56](https://forum.sierrawireless.com/u/pastor56)\
**Post date:** [August 21, 2022, 1:01am UTC](https://forum.sierrawireless.com/t/module-model-sierra-em7690/27670/1 "2022-08-21T01:01:02Z")

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I have a Mofi5500 5g with Serra EM7690 when it’s booted up the blue light flashes and cannot get internet connection, it’s using generic drivers, I am very new to this and would love any help received.

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**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\
**Post date:** [August 21, 2022, 7:02am UTC](https://forum.sierrawireless.com/t/module-model-sierra-em7690/27670/2 "2022-08-21T07:02:25Z")

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Have you contacted mofi5500?