# Missing filter files for dm-logger **URL:** \ **Category:** MC/EM Series\ **Created:** [May 11, 2022, 7:33pm UTC](https://forum.sierrawireless.com/t/missing-filter-files-for-dm-logger/26995 "2022-05-11T19:33:08Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![dmaas](https://avatars.discourse-cdn.com/v4/letter/d/919ad9/32.png) [@dmaas](https://forum.sierrawireless.com/u/dmaas)\ **Post date:** [May 11, 2022, 7:33pm UTC](https://forum.sierrawireless.com/t/missing-filter-files-for-dm-logger/26995/1 "2022-05-11T19:33:08Z")
Hello, I want to capture DM logs from an EM9191 module using the dm-logger tool and analyze them with QXDM/QCAT, but the filter configuration files described in the README file for the dm-logger tool are missing from the MBPL\_Tools\_R27\_ENG4.bin.tar archive. Where can I find the appropriate files? Best regards, Dustin ---
**Author:** ![jerdung](https://avatars.discourse-cdn.com/v4/letter/j/82dd89/32.png) [@jerdung](https://forum.sierrawireless.com/u/jerdung)\ **Post date:** [May 12, 2022, 6:58am UTC](https://forum.sierrawireless.com/t/missing-filter-files-for-dm-logger/26995/2 "2022-05-12T06:58:48Z")
Hi Dustin, I also see in the MBPL\_Tools\_R27\_ENG4 there is no filter file Can you try using filter file in the MBPL\_Tools\_R26\_ENG4 instead ? [filters.zip](https://forum.sierrawireless.com/uploads/short-url/vkVDarekhvPnRBvspgGO4YDWfJq.zip) (8.4 KB) Thanks, ---
**Author:** ![dmaas](https://avatars.discourse-cdn.com/v4/letter/d/919ad9/32.png) [@dmaas](https://forum.sierrawireless.com/u/dmaas)\ **Post date:** [May 12, 2022, 5:48pm UTC](https://forum.sierrawireless.com/t/missing-filter-files-for-dm-logger/26995/3 "2022-05-12T17:48:06Z")
Thank you Jerdung! I noticed that this does not include the default\_qxdm\_plus\_5G\_v3.cfg. Can you share that specific filter? ---
**Author:** ![dmaas](https://avatars.discourse-cdn.com/v4/letter/d/919ad9/32.png) [@dmaas](https://forum.sierrawireless.com/u/dmaas)\ **Post date:** [May 12, 2022, 6:51pm UTC](https://forum.sierrawireless.com/t/missing-filter-files-for-dm-logger/26995/4 "2022-05-12T18:51:48Z")
Also, I can capture logs with, e.g., the default\_pls\_rf.cfg, but the logger is failing to download the corresponding QShrink DB file: > \*\*\*\*\*\*\*\*\*\*\*Header > > Error: QShrink resp buffer too small > Finished retrieving QShrink DB > > Failed to retrieve QShrink database > Sending initial requests from config file… > 81 initialize requests sent > > Hit any key to stop… Any idea how to fix this? ---
**Author:** ![anon56110884](https://avatars.discourse-cdn.com/v4/letter/a/ecb155/32.png) [@anon56110884](https://forum.sierrawireless.com/u/anon56110884)\ **Post date:** [May 12, 2022, 9:33pm UTC](https://forum.sierrawireless.com/t/missing-filter-files-for-dm-logger/26995/5 "2022-05-12T21:33:31Z")
Hi @dmaas For debugging issues, we do not need the qshrink file from the modem. Below are the steps to collect DM log AT!ENTERCND=“password” (use your password) AT!CUSTOM=“QXDMLOGENABLE”,1 ./bin/dm-logger -p /dev/ttyUSB0 -c filter.cfg -o dmlog.qmdl ---
**Author:** ![dmaas](https://avatars.discourse-cdn.com/v4/letter/d/919ad9/32.png) [@dmaas](https://forum.sierrawireless.com/u/dmaas)\ **Post date:** [May 13, 2022, 2:54am UTC](https://forum.sierrawireless.com/t/missing-filter-files-for-dm-logger/26995/6 "2022-05-13T02:54:11Z")
Thank you for your help @anon56110884. But isn’t the qshrink file necessary to fully parse logs from the modem in QCAT/QXDM? The DM logging utilities we have from other module vendors provide the hash files as well as the log files. For context, we operate a large-scale wireless testbed, and having a low-level view of what is happening on the UE side is very helpful for testing the modules against, e.g., open source LTE/5G RAN and core network software stacks, and vice versa. ---
**Author:** ![anon56110884](https://avatars.discourse-cdn.com/v4/letter/a/ecb155/32.png) [@anon56110884](https://forum.sierrawireless.com/u/anon56110884)\ **Post date:** [May 18, 2022, 8:41pm UTC](https://forum.sierrawireless.com/t/missing-filter-files-for-dm-logger/26995/7 "2022-05-18T20:41:53Z")
Hi @dmaas , if you want the qshrink, please open a support case with us with the FW version that you want the qshrink for and we can provide it to you. Use the tool only to collect DM logs. ---
**Author:** ![dmaas](https://avatars.discourse-cdn.com/v4/letter/d/919ad9/32.png) [@dmaas](https://forum.sierrawireless.com/u/dmaas)\ **Post date:** [May 19, 2022, 4:55pm UTC](https://forum.sierrawireless.com/t/missing-filter-files-for-dm-logger/26995/8 "2022-05-19T16:55:48Z")
Thank you @anon56110884. I’ve registered on the customer community portal and created a support case. ---
**Author:** ![mlw](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/mlw/32/3706_2.png) [@mlw](https://forum.sierrawireless.com/u/mlw)\ **Post date:** [May 24, 2022, 8:52am UTC](https://forum.sierrawireless.com/t/missing-filter-files-for-dm-logger/26995/9 "2022-05-24T08:52:30Z")
@dmaas So I have looked through the system, the cases exists but without boring you about internal processes it is difficult to get it assigned/answered. The better advice is to go back through the commercial channel/distributor that you have bought your unit through. We have a generic policy of customers going this way as we cannot support all customers who buy our products directly which is where our distributors come in, especially for things like this. Regards Matt