# MC7710 3g connection Stability

**URL:** <https://forum.sierrawireless.com/t/mc7710-3g-connection-stability/9037>\
**Category:** MC/EM Series\
**Created:** [February 10, 2017, 10:15am UTC](https://forum.sierrawireless.com/t/mc7710-3g-connection-stability/9037 "2017-02-10T10:15:55Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![nikko8544](https://avatars.discourse-cdn.com/v4/letter/n/58956e/32.png) [@nikko8544](https://forum.sierrawireless.com/u/nikko8544)\
**Post date:** [February 10, 2017, 10:15am UTC](https://forum.sierrawireless.com/t/mc7710-3g-connection-stability/9037/1 "2017-02-10T10:15:55Z")

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Hello,

I have many appliance with the Module MC7710 , but the 3g network connection is not really stable.

I don’t really understand why  
 ![](https://forum.sierrawireless.com/download/file.php?mode=view&id=1085&sid=954656767d764c3034e5e3311144f21a)

After while i loose internet connection (Ip address are correct

After restart impossible to establish a new connection

I have to switch on/off several time until the network interface disapear from network connection Panel and reapear

And after i will be able to establish a new network connection

I have the same hardware with another mobile broadband cards MC7305 , i don’t have this problem

I got this problem only with MC7710

Operating system :WINDOWS 8.1

![](https://forum.sierrawireless.com/download/file.php?mode=view&id=1086&sid=954656767d764c3034e5e3311144f21a)  
 ![](https://forum.sierrawireless.com/download/file.php?mode=view&id=1087&sid=954656767d764c3034e5e3311144f21a)

Any idea in order to find a solution ,will be really appreciate

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**Author:** ![Rex\_alex](https://avatars.discourse-cdn.com/v4/letter/r/73ab20/32.png) [@Rex\_alex](https://forum.sierrawireless.com/u/Rex_alex)\
**Post date:** [March 8, 2017, 8:41am UTC](https://forum.sierrawireless.com/t/mc7710-3g-connection-stability/9037/2 "2017-03-08T08:41:05Z")

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Not able to view your images. Could you please upload it once more?  
Also which fw are you using? and in which mode?

-Alex
