# MC7455 not recognized at boot

**URL:** <https://forum.sierrawireless.com/t/mc7455-not-recognized-at-boot/9735>\
**Category:** MC/EM Series\
**Created:** [January 11, 2018, 10:17am UTC](https://forum.sierrawireless.com/t/mc7455-not-recognized-at-boot/9735 "2018-01-11T10:17:22Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![massimilianoraspante](https://avatars.discourse-cdn.com/v4/letter/m/a9adbd/32.png) [@massimilianoraspante](https://forum.sierrawireless.com/u/massimilianoraspante)\
**Post date:** [January 11, 2018, 10:17am UTC](https://forum.sierrawireless.com/t/mc7455-not-recognized-at-boot/9735/1 "2018-01-11T10:17:22Z")

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Hello  
I’m working on a IoT project using MC7455 modem as communication module.  
The host board is the IMX7 DUAL COM BOARD di Embedded Artists  
[https://www.embeddedartists.com/products/com/imx7dual\_com.php](https://www.embeddedartists.com/products/com/imx7dual_com.php)

I performed the following test steps:

1. Board powered off – Modem installed on PCIe interface.
2. Board power on – kernel starts but modem is not recognized.
3. After login lsusb command is sent, modem not recognized.
4. Modem removed from the PCIe interface and inserted again

Result:  
usb 1-1.1: new high-speed USB device number 3 using ci\_hdrc  
usb 1-1.1: config 1 has an invalid interface number: 8 but max is 4  
usb 1-1.1: config 1 has an invalid interface number: 10 but max is 4  
usb 1-1.1: config 1 has no interface number 1  
usb 1-1.1: config 1 has no interface number 4

sending again lsusb:

Bus 001 Device 003: ID 1199:9071  
Bus 001 Device 002: ID 0424:2514  
Bus 001 Device 001: ID 1d6b:0002

Sending usb-devices:

T: Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=480 MxCh= 1  
D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=01 MxPS=64 #Cfgs= 1  
P: Vendor=1d6b ProdID=0002 Rev=04.01  
S: Manufacturer=Linux 4.1.15-2.0.3+geb0b90b ehci\_hcd  
S: Product=EHCI Host Controller  
S: SerialNumber=ci\_hdrc.1  
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA  
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub

T: Bus=01 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#= 2 Spd=480 MxCh= 3  
D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=02 MxPS=64 #Cfgs= 1  
P: Vendor=0424 ProdID=2514 Rev=0b.b3  
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=2mA  
I: If#= 0 Alt= 1 #EPs= 1 Cls=09(hub ) Sub=00 Prot=02 Driver=hub

T: Bus=01 Lev=02 Prnt=02 Port=00 Cnt=01 Dev#= 3 Spd=480 MxCh= 0  
D: Ver= 2.10 Cls=00(\>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1  
P: Vendor=1199 ProdID=9071 Rev=00.06  
S: Manufacturer=Sierra Wireless, Incorporated  
S: Product=Sierra Wireless MC7455B Qualcomm® Snapdragon™ X7 LTE-A  
S: SerialNumber=LQ73958578031020  
C: #Ifs= 5 Cfg#= 1 Atr=a0 MxPwr=500mA  
I: If#= 0 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none)  
I: If#=10 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none)  
I: If#= 2 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=(none)  
I: If#= 3 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=(none)  
I: If#= 8 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none)

So my questions are:  
Why the modem is not recognized automatically at power on?  
According to the logs above, Is the modem recognized correctly after the hotplug?

Searching on Sierra Wireless forum I found this thread  
[https://forum.sierrawireless.com/t/mc7455-usb-device-disconnects-immediately/9415/1](https://forum.sierrawireless.com/t/mc7455-usb-device-disconnects-immediately/9415/1)

Could it be a problem related to USB3 pins?

Thanks in advance

Massimiliano

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**Author:** ![jyrki](https://avatars.discourse-cdn.com/v4/letter/j/77aa72/32.png) [@jyrki](https://forum.sierrawireless.com/u/jyrki)\
**Post date:** [January 14, 2018, 9:24am UTC](https://forum.sierrawireless.com/t/mc7455-not-recognized-at-boot/9735/2 "2018-01-14T09:24:14Z")

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Hi,

At least in my case MC7455 was not recognized by Qotom minipc board at all. I turned out to be the USB3 pin mapping as described here: [https://techship.com/faq/38/](https://techship.com/faq/38/). Your usb-devices looks same as what I have.

Jyrki
