# MC7430 FW upgrade failed

**URL:** https://forum.sierrawireless.com/t/mc7430-fw-upgrade-failed/28276
**Category:** MC/EM Series
**Created:** [November 4, 2022, 3:33am UTC](https://forum.sierrawireless.com/t/mc7430-fw-upgrade-failed/28276 "2022-11-04T03:33:47Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![larry1](https://avatars.discourse-cdn.com/v4/letter/l/f14d63/32.png) [@larry1](https://forum.sierrawireless.com/u/larry1)
#### Post date: [November 4, 2022, 3:33am UTC](https://forum.sierrawireless.com/t/mc7430-fw-upgrade-failed/28276/1 "2022-11-04T03:33:47Z")

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Hi,

I try to upgrade MC7430 in windows and I got error message.

```auto
Enabling selective suspend ...
Firmware download failed.
Primary error code: 77 - Failed in streaming download stage.
Secondary error code: 68 - Received incorrect response.
Device error code: 0x0 - Unknown device error code.

```

How can I solve it ?

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### Author: ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)
#### Post date: [November 4, 2022, 4:06am UTC](https://forum.sierrawireless.com/t/mc7430-fw-upgrade-failed/28276/2 "2022-11-04T04:06:29Z")

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what do you see in device manager?  
Are you using the latest exe in SOURCE website?

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### Author: ![larry1](https://avatars.discourse-cdn.com/v4/letter/l/f14d63/32.png) [@larry1](https://forum.sierrawireless.com/u/larry1)
#### Post date: [November 4, 2022, 5:42am UTC](https://forum.sierrawireless.com/t/mc7430-fw-upgrade-failed/28276/3 "2022-11-04T05:42:59Z")

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> [@jyijyi](#):
>
> using

Hi @jyijyi ,

I don’t want to use latest FW exe, so I choose “9999999\_9904609\_SWI9X30C\_02.33.03.00\_00\_GENERIC\_002.072\_001.exe” or “9999999\_9904609\_SWI9X30C\_02.33.03.00\_00\_GENERIC\_002.072\_000.exe” to upgrade FW to test it.

The device will be QDLOADER then disappear.

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<div class="post-metadata">

### Author: ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)
#### Post date: [November 4, 2022, 5:59am UTC](https://forum.sierrawireless.com/t/mc7430-fw-upgrade-failed/28276/4 "2022-11-04T05:59:30Z")

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how about using latest FW SWI9X30C\_02.38.00.00?

[https://source.sierrawireless.com/resources/airprime/minicard/74xx/em\_mc74xx-approved-fw-packages/#sthash.sMDAi3Lu.dpbs](https://source.sierrawireless.com/resources/airprime/minicard/74xx/em_mc74xx-approved-fw-packages/#sthash.sMDAi3Lu.dpbs)
