# M2MS 1.1.1 - 'Check for Updates' fails

**URL:** <https://forum.sierrawireless.com/t/m2ms-1-1-1-check-for-updates-fails/3915>\
**Category:** Development tools\
**Created:** [November 27, 2009, 6:51pm UTC](https://forum.sierrawireless.com/t/m2ms-1-1-1-check-for-updates-fails/3915 "2009-11-27T18:51:16Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![awneil](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@awneil](https://forum.sierrawireless.com/u/awneil)\
**Post date:** [November 27, 2009, 6:51pm UTC](https://forum.sierrawireless.com/t/m2ms-1-1-1-check-for-updates-fails/3915/1 "2009-11-27T18:51:16Z")

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[attachment=0]2009-11-27\_M2MS\_Fail-01.gif[/attachment]

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**Author:** ![awneil](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@awneil](https://forum.sierrawireless.com/u/awneil)\
**Post date:** [November 27, 2009, 7:01pm UTC](https://forum.sierrawireless.com/t/m2ms-1-1-1-check-for-updates-fails/3915/2 "2009-11-27T19:01:51Z")

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The error log:  
[attachment=0]2009-11-27\_M2MS\_Fail-01.zip[/attachment]

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**Author:** ![GavinMelville](https://avatars.discourse-cdn.com/v4/letter/g/8e7dd6/32.png) [@GavinMelville](https://forum.sierrawireless.com/u/GavinMelville)\
**Post date:** [November 28, 2009, 6:59pm UTC](https://forum.sierrawireless.com/t/m2ms-1-1-1-check-for-updates-fails/3915/3 "2009-11-28T18:59:29Z")

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OK, I’ll bite, where did you find the log file ?

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**Author:** ![awneil](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@awneil](https://forum.sierrawireless.com/u/awneil)\
**Post date:** [November 28, 2009, 7:30pm UTC](https://forum.sierrawireless.com/t/m2ms-1-1-1-check-for-updates-fails/3915/4 "2009-11-28T19:30:10Z")

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I clicked where it says, “Show Error Log”… 8)

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**Author:** ![GavinMelville](https://avatars.discourse-cdn.com/v4/letter/g/8e7dd6/32.png) [@GavinMelville](https://forum.sierrawireless.com/u/GavinMelville)\
**Post date:** [November 29, 2009, 6:59am UTC](https://forum.sierrawireless.com/t/m2ms-1-1-1-check-for-updates-fails/3915/5 "2009-11-29T06:59:37Z")

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> [@awneil](#):
>
> I clicked where it says, “Show Error Log”… 8)

I suppose I asked for that 😊 , but I don’t have the “show error log” link. I guess from the GUI look you’re running Win 2K, but that doesn’t explain the different Dialog Box content. Are we running the same version ?  
[attachment=0]image1.jpg[/attachment]

[attachment=1]image2.jpg[/attachment]

Regards,  
Gavin.

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**Author:** ![Madouc](https://avatars.discourse-cdn.com/v4/letter/m/b782af/32.png) [@Madouc](https://forum.sierrawireless.com/u/Madouc)\
**Post date:** [November 29, 2009, 9:39am UTC](https://forum.sierrawireless.com/t/m2ms-1-1-1-check-for-updates-fails/3915/6 "2009-11-29T09:39:17Z")

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behavior confirmed.  
below the event details as generated by M2M studio (Build Version 1.1.1.200911160856-R3160)

```auto
eclipse.buildId=unknown
java.version=1.6.0_14
java.vendor=Sun Microsystems Inc.
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=nl_NL
Command-line arguments: -os win32 -ws win32 -arch x86 -data @noDefault

Warning
Sun Nov 29 10:34:06 CET 2009
An exception was ignored during command execution

org.eclipse.emf.common.util.WrappedException: An exception was ignored during command execution
	at org.eclipse.emf.common.command.BasicCommandStack.handleError(BasicCommandStack.java:287)
	at org.eclipse.emf.transaction.impl.AbstractTransactionalCommandStack.handleError(AbstractTransactionalCommandStack.java:125)
	at com.wavecom.openat.ide.wcc.core.emf.transaction.WCCCommandStack.basicExecute(WCCCommandStack.java:59)
	at org.eclipse.emf.transaction.impl.TransactionalCommandStackImpl.doExecute(TransactionalCommandStackImpl.java:63)
	at org.eclipse.emf.transaction.impl.AbstractTransactionalCommandStack.execute(AbstractTransactionalCommandStack.java:165)
	at org.eclipse.emf.transaction.impl.AbstractTransactionalCommandStack.execute(AbstractTransactionalCommandStack.java:219)
	at com.wavecom.openat.ide.wcc.ui.services.traces.views.TracesViewTabItem.formatTextTaces(TracesViewTabItem.java:849)
	at com.wavecom.openat.ide.wcc.ui.services.traces.views.TracesViewTabItem.writeFile(TracesViewTabItem.java:743)
	at com.wavecom.openat.ide.wcc.ui.services.traces.views.TracesViewTabItem.traceStoreChanged(TracesViewTabItem.java:725)
	at com.wavecom.openat.ide.wcc.ui.services.traces.TracesServiceSubSystem.fireTraceStoreChanged(TracesServiceSubSystem.java:211)
	at com.wavecom.openat.ide.wcc.ui.services.actions.StoreTracesAction.notifyTraceStoreChanged(StoreTracesAction.java:148)
	at com.wavecom.openat.ide.wcc.ui.services.actions.StoreTracesAction.activate(StoreTracesAction.java:140)
	at com.wavecom.openat.ide.wcc.ui.services.actions.StoreTracesAction.run(StoreTracesAction.java:97)
	at org.eclipse.jface.action.Action.runWithEvent(Action.java:498)
	at org.eclipse.jface.action.ActionContributionItem.handleWidgetSelection(ActionContributionItem.java:584)
	at org.eclipse.jface.action.ActionContributionItem.access$2(ActionContributionItem.java:501)
	at org.eclipse.jface.action.ActionContributionItem$6.handleEvent(ActionContributionItem.java:452)
	at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84)
	at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1003)
	at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:3880)
	at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3473)
	at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:2405)
	at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2369)
	at org.eclipse.ui.internal.Workbench.access$4(Workbench.java:2221)
	at org.eclipse.ui.internal.Workbench$5.run(Workbench.java:500)
	at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)
	at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:493)
	at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149)
	at com.wavecom.openat.ide.Application.start(Application.java:202)
	at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:194)
	at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
	at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
	at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:368)
	at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:559)
	at org.eclipse.equinox.launcher.Main.basicRun(Main.java:514)
	at org.eclipse.equinox.launcher.Main.run(Main.java:1311)
Caused by: java.lang.NullPointerException
	at com.wavecom.openat.ide.wcc.ui.services.traces.views.TracesViewTabItem.formatSimpleTrace(TracesViewTabItem.java:901)
	at com.wavecom.openat.ide.wcc.ui.services.traces.views.TracesViewTabItem$10.doExecute(TracesViewTabItem.java:856)
	at org.eclipse.emf.transaction.RecordingCommand.execute(RecordingCommand.java:133)
	at com.wavecom.openat.ide.wcc.core.emf.transaction.WCCCommandStack.basicExecute(WCCCommandStack.java:23)
	... 38 more
```

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<div class="post-metadata">

**Author:** ![awneil](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@awneil](https://forum.sierrawireless.com/u/awneil)\
**Post date:** [November 30, 2009, 7:38am UTC](https://forum.sierrawireless.com/t/m2ms-1-1-1-check-for-updates-fails/3915/7 "2009-11-30T07:38:06Z")

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> [@GavinMelville](#):
>
> I don’t have the “show error log” link. I guess from the GUI look you’re running Win 2K.

No, it’s XP - I prefer the “caalssic” look.

It looks like mine is failing at a different point from yours?

Mine seems to be failing in the check for the updates, whereas yours is failing in the actual update process ❓

They may or may not be related, of course…

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<div class="post-metadata">

**Author:** ![GavinMelville](https://avatars.discourse-cdn.com/v4/letter/g/8e7dd6/32.png) [@GavinMelville](https://forum.sierrawireless.com/u/GavinMelville)\
**Post date:** [November 30, 2009, 7:44am UTC](https://forum.sierrawireless.com/t/m2ms-1-1-1-check-for-updates-fails/3915/8 "2009-11-30T07:44:51Z")

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The annoying thing for me is that this was a known bug in Eclipse 3.4 in July, and it’s fixed in 3.5, which despite the comments in the release notes, doesn’t support M2MStudio. What a mess…

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**Author:** ![daav](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/daav/32/2767_2.png) [@daav](https://forum.sierrawireless.com/u/daav)\
**Post date:** [November 30, 2009, 10:20am UTC](https://forum.sierrawireless.com/t/m2ms-1-1-1-check-for-updates-fails/3915/9 "2009-11-30T10:20:43Z")

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Please note this is another issue that the one concerning Software Updates (tracked in [another post](http://www.wavecom.com/modules/movie/scenes/forums/viewtopic.php?f=78&t=4269)).

I guess it occured when you tried to install an Open AT software package while the software update checking job is running.  
We are aware of this issue and will fix it.  
As a workaround, you should just wait that the software update checking job is terminated before installing a new software package.
