# Lx 60 problem update **URL:** \ **Category:** AirLink Routers\ **Created:** [April 3, 2022, 4:15pm UTC](https://forum.sierrawireless.com/t/lx-60-problem-update/26721 "2022-04-03T16:15:14Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![in6](https://avatars.discourse-cdn.com/v4/letter/i/7ba0ec/32.png) [@in6](https://forum.sierrawireless.com/u/in6)\ **Post date:** [April 3, 2022, 4:15pm UTC](https://forum.sierrawireless.com/t/lx-60-problem-update/26721/1 "2022-04-03T16:15:14Z")
is there anybody who can help me with updating the lx 60 | Version | 2.0 - 024adaea69b74f8651f396ee803f2a0ce85fb9d3 | | --- | --- | | Model | LX60 | | RM | WP7607 | | S/N | WV83850022021002 | cannot login cannot update when i,m in pre configration it says apply template??? the device makes me crazy pls any help. do not tell me to reboot or blah i allready did this 30 times!! just give me a solid solution grtz renkie ---
**Author:** ![jerdung](https://avatars.discourse-cdn.com/v4/letter/j/82dd89/32.png) [@jerdung](https://forum.sierrawireless.com/u/jerdung)\ **Post date:** [April 4, 2022, 10:16am UTC](https://forum.sierrawireless.com/t/lx-60-problem-update/26721/2 "2022-04-04T10:16:41Z")
Hi in6, Currently, are you able to access ACEmanager which is described on page 33 of LX60 Hardware User Guide? You can download LX60 Hardware User Guide here: [https://source.sierrawireless.com/resources/airlink/hardware\_reference\_docs/airlink\_lx\_series\_userguide/#sthash.iyaF04sY.3GqvMQDH.dpbs](https://source.sierrawireless.com/resources/airlink/hardware_reference_docs/airlink_lx_series_userguide/#sthash.iyaF04sY.3GqvMQDH.dpbs) Thanks, ---
**Author:** ![in6](https://avatars.discourse-cdn.com/v4/letter/i/7ba0ec/32.png) [@in6](https://forum.sierrawireless.com/u/in6)\ **Post date:** [April 10, 2022, 3:09pm UTC](https://forum.sierrawireless.com/t/lx-60-problem-update/26721/3 "2022-04-10T15:09:39Z")
hey jerdung, hanks for your mail, but i allready said i,m not able to use pasword on the back/sticker ,and not 12345 hey and when i use the 192.168.13.31:9191 i see the site : Upload package select a file … Gateway is in recovery mode. This may be due to a missing or corrupted ALEOS image, or a long press on the device reset button. You can either: ``` Attempt a regular ALEOS boot (press the device reset button or click on 'Reboot'); or Browse and install a new ALEOS package by clicking on 'Update' ``` i douwnloaded the file lx\_4.15.1.003.bin when i try to upload this the system stays in de modes wait still i progress … grtz rene ---
**Author:** ![jerdung](https://avatars.discourse-cdn.com/v4/letter/j/82dd89/32.png) [@jerdung](https://forum.sierrawireless.com/u/jerdung)\ **Post date:** [April 12, 2022, 10:36am UTC](https://forum.sierrawireless.com/t/lx-60-problem-update/26721/4 "2022-04-12T10:36:36Z")
Hi in6, Could you try to put the device in recovery mode again and select the file below to update? [https://downloads.sierrawireless.com/airlink/LX/4.15.3/LX\_4.15.3.003.bin](https://downloads.sierrawireless.com/airlink/LX/4.15.3/LX_4.15.3.003.bin) The firmware update can take up to 30 minutes to complete. So please be patient. In case your device cannot be recovered, please return it to your authorized reseller. Thanks, ---
**Author:** ![in6](https://avatars.discourse-cdn.com/v4/letter/i/7ba0ec/32.png) [@in6](https://forum.sierrawireless.com/u/in6)\ **Post date:** [April 29, 2022, 1:12pm UTC](https://forum.sierrawireless.com/t/lx-60-problem-update/26721/5 "2022-04-29T13:12:35Z")
hey jerdung, finally i was able to update the device to version 2.0(with simcard and network connected) but i still unable to login with the given pasword behind on the device? is here a trick to login? grt rene ---
**Author:** ![in6](https://avatars.discourse-cdn.com/v4/letter/i/7ba0ec/32.png) [@in6](https://forum.sierrawireless.com/u/in6)\ **Post date:** [April 30, 2022, 8:12pm UTC](https://forum.sierrawireless.com/t/lx-60-problem-update/26721/6 "2022-04-30T20:12:46Z")
hey jerdung **update 30-04** machine/device finally up and running yes! thnx for your help regards rene ---
**Author:** ![in6](https://avatars.discourse-cdn.com/v4/letter/i/7ba0ec/32.png) [@in6](https://forum.sierrawireless.com/u/in6)\ **Post date:** [April 30, 2022, 8:14pm UTC](https://forum.sierrawireless.com/t/lx-60-problem-update/26721/7 "2022-04-30T20:14:32Z")
## here,s my config, is this ok, or need do i need some updates? Device Model LX60 Radio Module Type WP7607 Radio Module Identifier GENERIC Radio Firmware Version SWI9X07Y\_02.25.02.01 000000 jenkins 2019/01/30 08:13:05 SKU PRI ID 9908044, 001.001 Carrier PRI ID 9907152, GENERIC\_002.056\_000 AT Serial Number WV83850022021002 AT Location/RAP Device ID Device ID Disabled AT Ethernet Mac Address 00:14:3E:40:53:25 AT ALEOS Software Version 4.15.3 ALEOS Build number 003 Device Hardware Configuration 20271200000000000000000000000000 Boot Version 4.1.15.4 AT Recovery Version 2.0 - 024adaea69b74f8651f MCU Firmware Version 02.08 MSCI Version 52 AceManager Template Name Reset Configuration Name ---
**Author:** ![jerdung](https://avatars.discourse-cdn.com/v4/letter/j/82dd89/32.png) [@jerdung](https://forum.sierrawireless.com/u/jerdung)\ **Post date:** [May 4, 2022, 3:34am UTC](https://forum.sierrawireless.com/t/lx-60-problem-update/26721/8 "2022-05-04T03:34:08Z")
Hi in6, Your radio module firmware is not up to date. Please download the firmware from here: [https://downloads.sierrawireless.com/airlink/LX/4.15.3/WP7607\_02.37.03.00\_GENERIC\_002.095\_003.iso](https://downloads.sierrawireless.com/airlink/LX/4.15.3/WP7607_02.37.03.00_GENERIC_002.095_003.iso) Thanks, ---
**Author:** ![sandro](https://avatars.discourse-cdn.com/v4/letter/s/858c86/32.png) [@sandro](https://forum.sierrawireless.com/u/sandro)\ **Post date:** [July 4, 2022, 11:24am UTC](https://forum.sierrawireless.com/t/lx-60-problem-update/26721/9 "2022-07-04T11:24:08Z")
Ciao ho il tuo stesso problema ma non riesco a risolvere. Ho provato ad installare il file .bin ma nonostante mi riporti la scritta “installazione riuscita” appare la scritta riavvio in corso ma nulla piu’. Resto in attesa, Grazie ---
**Author:** ![jerdung](https://avatars.discourse-cdn.com/v4/letter/j/82dd89/32.png) [@jerdung](https://forum.sierrawireless.com/u/jerdung)\ **Post date:** [July 19, 2022, 10:57am UTC](https://forum.sierrawireless.com/t/lx-60-problem-update/26721/10 "2022-07-19T10:57:20Z")
Hi @sandro , Welcome you to our community! If I’m not wrong, are you stuck at “Reboot in progress” as shown below? ![image](https://us1.discourse-cdn.com/flex025/uploads/sierrawireless/original/2X/0/0537ca69b2c8de66a84fc78ba1bfa358e4be5736.png) If yes, please open a new tab then go to ACEmanager by the link [https://192.168.13.31:9443/](https://192.168.13.31:9443/) and check if the ALEOS software is up to date. Thanks,