# Logs on RV50

**URL:** <https://forum.sierrawireless.com/t/logs-on-rv50/35780>\
**Category:** Uncategorized\
**Tags:** debug\
**Created:** [February 26, 2026, 3:37pm UTC](https://forum.sierrawireless.com/t/logs-on-rv50/35780 "2026-02-26T15:37:07Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![f.boulanger](https://avatars.discourse-cdn.com/v4/letter/f/ed8c4c/32.png) [@f.boulanger](https://forum.sierrawireless.com/u/f.boulanger)\
**Post date:** [February 26, 2026, 3:37pm UTC](https://forum.sierrawireless.com/t/logs-on-rv50/35780/1 "2026-02-26T15:37:07Z")

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Hi,

If anyone can explain what is happen regarding logs below:

```auto
Feb 24 19:16:41 warning ALEOS_ALMS_LWM2M: Failed bootstrap, retrying in '10' seconds, '4' left
Feb 24 19:16:41 err ALEOS_ALMS_LWM2M: COAP_BAD_REQUEST
Feb 25 07:43:36 err ALEOS_EVENTS_dpRptGen: resetDayCounter: Reseting day for inactive SIM (1772005416 - 1771977600)
Feb 25 07:43:36 notice ALEOS_SERVICES_SNTP: SNTP: Time was previously not valid

```

We don’t have any activities between 19:16 to 7:43

Thanks for your help

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**Author:** ![jerdung](https://avatars.discourse-cdn.com/v4/letter/j/82dd89/32.png) [@jerdung](https://forum.sierrawireless.com/u/jerdung)\
**Post date:** [March 3, 2026, 10:49am UTC](https://forum.sierrawireless.com/t/logs-on-rv50/35780/2 "2026-03-03T10:49:48Z")

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Hi @f.boulanger,

To investigate this issue, please get the log and template log by the instructions and send me:

- The configuration template file is in ACEmanager → Template, provide any name you desire for the Template Name, and then press Download to retrieve the template file.
- Collect logs procedure:  
a. Go AceManager \> Admin \> Configure Logging  
Set all log levels to DEFAULT (NOTICE)  
Set Linux Syslog to DISPLAY  
b. Reboot the gateway.  
c. Perform your test again.  
d. Go Admin → View log → Download Logs.

Additionally, please describe the issue in more detail so I can check it.

Thanks,

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**Author:** ![f.boulanger](https://avatars.discourse-cdn.com/v4/letter/f/ed8c4c/32.png) [@f.boulanger](https://forum.sierrawireless.com/u/f.boulanger)\
**Post date:** [March 5, 2026, 8:36am UTC](https://forum.sierrawireless.com/t/logs-on-rv50/35780/3 "2026-03-05T08:36:51Z")

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HI,

Thanks for your help.

Unfortunately I was not able to get logs as you suggested ( not able to reproduce the issue).

However I take note and if the issue occurs again , I will take logs.

Thanks

Regards,

François Boulanger