# Impossible to install Open AT and USBDriverInstaller

**URL:** <https://forum.sierrawireless.com/t/impossible-to-install-open-at-and-usbdriverinstaller/8234>\
**Category:** Development tools\
**Created:** [October 12, 2015, 3:10pm UTC](https://forum.sierrawireless.com/t/impossible-to-install-open-at-and-usbdriverinstaller/8234 "2015-10-12T15:10:29Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Korolev](https://avatars.discourse-cdn.com/v4/letter/k/3ec8ea/32.png) [@Korolev](https://forum.sierrawireless.com/u/Korolev)\
**Post date:** [October 12, 2015, 3:10pm UTC](https://forum.sierrawireless.com/t/impossible-to-install-open-at-and-usbdriverinstaller/8234/1 "2015-10-12T15:10:29Z")

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Hello,

I tried to install both Open AT (2-52) and USBDriverInstaller (3.8.9.0).

The first (Open AT) gave me this :

```auto
!SESSION 2015-10-12 13:58:30.302 -----------------------------------------------
eclipse.buildId=unknown
java.version=1.8.0_60
java.vendor=Oracle Corporation
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=fr_FR
Framework arguments:  
Command-line arguments: -os win32 -ws win32 -arch x86 

!ENTRY org.eclipse.equinox.ds 4 0 2015-10-12 13:58:32.114
!MESSAGE 
!STACK 0
org.osgi.framework.BundleException: The bundle could not be resolved. Reason: Missing Constraint: Import-Package: org.eclipse.equinox.internal.util.event; version="1.0.0"
	at org.eclipse.osgi.framework.internal.core.AbstractBundle.getResolverError(AbstractBundle.java:1313)
(...)
```

The second (USBDriveInstaller) told me :

```auto
USBDriverInstaller setup ended prematurely because of an error. (...)
```

It seems there is a point with equinox, i invastigated on it but there is no simple solutions. Should I get an older version of Eclipse or Java ?

My account has full privileges (admin). I try to install “Open\_AT\_Application\_Framework\_v2-52\_Full\_Installer.exe” and “USBDriverInstaller\_SL6\_V3.8.9.0.exe” on Windows 7 Pro 64 bits. I installed Eclipse version 4.5.1 (Mars), JRE and JSE version 1.8.0\_60.

Thanks a lot for your help !

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<div class="post-metadata">

**Author:** ![ddean](https://avatars.discourse-cdn.com/v4/letter/d/7cd45c/32.png) [@ddean](https://forum.sierrawireless.com/u/ddean)\
**Post date:** [October 12, 2015, 5:34pm UTC](https://forum.sierrawireless.com/t/impossible-to-install-open-at-and-usbdriverinstaller/8234/2 "2015-10-12T17:34:24Z")

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Have you disabled any antivirus programs on your PC before installing? Some programs block encrypted or un-scannable archives by default which can cause unexpected results.

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<div class="post-metadata">

**Author:** ![Korolev](https://avatars.discourse-cdn.com/v4/letter/k/3ec8ea/32.png) [@Korolev](https://forum.sierrawireless.com/u/Korolev)\
**Post date:** [October 13, 2015, 8:24am UTC](https://forum.sierrawireless.com/t/impossible-to-install-open-at-and-usbdriverinstaller/8234/3 "2015-10-13T08:24:14Z")

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Yes, i tried with my antivirus disabled. however it still doesn’t work.

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**Author:** ![TEKNB](https://avatars.discourse-cdn.com/v4/letter/t/e19b73/32.png) [@TEKNB](https://forum.sierrawireless.com/u/TEKNB)\
**Post date:** [March 30, 2016, 10:18am UTC](https://forum.sierrawireless.com/t/impossible-to-install-open-at-and-usbdriverinstaller/8234/4 "2016-03-30T10:18:28Z")

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We have a closed network (no connection to outer space) with Windoof 8 machines. All users have admin rights - but in fact not truly. We faced the same problem with several USB drivers, including USBDriverInstaller. There is a “real” admin on each machine who has no network rights. With this admin we where able to install all stuff. Windoof-based network clients tend to be impinged with several “policies” which in fact restrict permissions of the users - even if they are admins. But if a user doesn’t drag his rights from the network - there are no policies which restrict his permissions.

Hth

Harald