# HL7812 USB failure

**URL:** <https://forum.sierrawireless.com/t/hl7812-usb-failure/35132>\
**Category:** IoT Modules\
**Created:** [June 18, 2025, 7:58pm UTC](https://forum.sierrawireless.com/t/hl7812-usb-failure/35132 "2025-06-18T19:58:52Z")\
**Posts on this page:** 1\
**Showing post:** 13

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**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\
**Post date:** [June 20, 2025, 2:16pm UTC](https://forum.sierrawireless.com/t/hl7812-usb-failure/35132/13 "2025-06-20T14:16:13Z")

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How about this?

> [@Query the SKU number](https://forum.sierrawireless.com/t/query-the-sku-number/32034/5):
>
> The SKU is displayed as unknown. joy [image]

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