Hi,
A quick update on the situation.
Initially, I was connecting the modules via a USB hub. After some troubleshooting, I decided to connect the module directly to a PC USB port. This allowed me to move one step further, but the process still hasn’t completed.
The download seems to proceed without issues, as shown by the following log:
sudo ./fw-download-toolhostx86_64 -l pcie_mbim_1.log -f /home/rvl/EM7565/011402/ -m 4 -d /dev/ttyUSB0 -p /dev/cdc-wdm0 -t 1 -c MBIM -w SWI9X50C_01.14.02.00.cwe -n SWI9X50C_01.14.02.00_GENERIC_002.035_003.nvu
Application version: 1.0.2405.0
INFO: QDL Port: /dev/ttyUSB0
INFO: Device Path: /dev/cdc-wdm0
INFO: Device Port: 0-0
INFO: FW Path: /home/rvl/EM7565/011402/
Target image Info:
Carrier :GENERIC
FW Version :01.14.02.00
Model ID :SWI9X50C
Package ID :003
PRI Version:002.035
SKU :9999999
Modem is already in QDL mode. Continuing FW download.
Waiting for modem to come up in BOOT and HOLD mode ...
BOOT and HOLD Mode. Downloading firmware ...
Downloading: /home/rvl/EM7565/011402//SWI9X50C_01.14.02.00_GENERIC_002.035_003.nvu
Downloading: /home/rvl/EM7565/011402//SWI9X50C_01.14.02.00.cwe
All image data was downloaded successfully.
Device is about to reset ...
Waiting for modem to come up in ONLINE mode ...
Modem is now in ONLINE mode ...
The process now stops at the line “Modem is now in ONLINE mode…”. Even though the data download appears successful, the new firmware does not show up in the list of installed images:
at!image?
TYPE SLOT STATUS LRU FAILURES UNIQUE_ID BUILD_ID
FW 1 GOOD 2 0 0 ?_? 01.08.04.00_?
FW 2 GOOD 3 0 0 ?_? 01.07.02.00_?
FW 3 GOOD 1 0 0 ?_? 01.09.04.00_?
FW 4 EMPTY 0 0 0
Max FW images: 4
Active FW image is at slot 255
TYPE SLOT STATUS LRU FAILURES UNIQUE_ID BUILD_ID
PRI FF GOOD 0 0 0 002.008_004 01.07.02.00_ATT
PRI FF GOOD 0 0 0 002.015_000 01.09.04.00_DOCOMO
PRI FF GOOD 0 0 0 002.035_003 01.14.02.00_GENERIC
PRI FF GOOD 0 0 0 002.001_000 01.08.04.00_SIERRA
PRI FF GOOD 0 0 0 002.017_000 01.09.04.00_SOFTBANK
PRI FF GOOD 0 0 0 000.001_001 01.08.04.00_SPRINT
PRI FF GOOD 0 0 0 001.000_000 01.07.02.00_TELUS
PRI FF GOOD 0 0 0 002.015_001 01.08.04.00_VERIZON
Max PRI images: 50
But ati command shows the firmware 01.14.02 is used
ati
Manufacturer: Sierra Wireless, Incorporated
Model: EM7565
Revision: SWI9X50C_01.14.02.00 2e210b jenkins 2020/08/19 14:18:39
IMEI: ******************
IMEI SV: 12
FSN: ******************
+GCAP: +CGSM
OK
at!priid?
PRI Part Number: 9907344
Revision: 002.003
Customer: Generic-M2M
Carrier PRI: 9999999_9907259_SWI9X50C_01.14.02.00_00_GENERIC_002.035_003
OK
at!impref?
!IMPREF:
preferred fw version: 01.14.02.00
preferred carrier name: GENERIC
preferred config name: GENERIC_002.035_003
preferred subpri index: 000
current fw version: 01.14.02.00
current carrier name: GENERIC
current config name: GENERIC_002.035_003
current subpri index: 000
OK