# Have i bricked my Sierra MC7710?

**URL:** <https://forum.sierrawireless.com/t/have-i-bricked-my-sierra-mc7710/8971>\
**Category:** MC/EM Series\
**Created:** [December 30, 2016, 9:37am UTC](https://forum.sierrawireless.com/t/have-i-bricked-my-sierra-mc7710/8971 "2016-12-30T09:37:45Z")\
**Posts on this page:** 1\
**Showing post:** 1

<div class="post-metadata">

**Author:** ![bovo30](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@bovo30](https://forum.sierrawireless.com/u/bovo30)\
**Post date:** [December 30, 2016, 9:37am UTC](https://forum.sierrawireless.com/t/have-i-bricked-my-sierra-mc7710/8971/1 "2016-12-30T09:37:45Z")

</div>

Hi everyone,

I have a problem with my Sierra MC7710. During the upgrading process I have wrote the wrong AT command, changing the idProduct from 68A3 to 68E2 instead 68A2. It was necessary to change from “Direct IP” to “QMI Mode”.

```auto
AT!UDPID=68E2
```

Now, I cannot found the device in /dev/ttyU\* to change the idProduct via AT command, but the modem is recognized by the SO:  
Here there is the lsusb command:

```auto
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 003: ID 1199:68e2 Sierra Wireless, Inc. 
Bus 004 Device 002: ID 413c:2003 Dell Computer Corp. Keyboard
Bus 001 Device 004: ID 0951:1665 Kingston Technology
```

and here the output of lsusb -D /dev/bus/usb/001/003:

```auto
Device: ID 1199:68e2 Sierra Wireless, Inc. 
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 2.00
  bDeviceClass 0 (Defined at Interface level)
  bDeviceSubClass 0 
  bDeviceProtocol 0 
  bMaxPacketSize0 64
  idVendor 0x1199 Sierra Wireless, Inc.
  idProduct 0x68e2 
  bcdDevice 0.06
  iManufacturer 3 Sierra Wireless, Incorporated
  iProduct 2 MC7710
  iSerial 4 358178043178963
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 115
    bNumInterfaces 4
    bConfigurationValue 1
    iConfiguration 1 Sierra Configuration
    bmAttributes 0xe0
      Self Powered
      Remote Wakeup
    MaxPower 0mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 2
      bInterfaceClass 255 Vendor Specific Class
      bInterfaceSubClass 255 Vendor Specific Subclass
      bInterfaceProtocol 255 Vendor Specific Protocol
      iInterface 0 
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x81 EP 1 IN
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 32
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x01 EP 1 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 32
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 2
      bAlternateSetting 0
      bNumEndpoints 2
      bInterfaceClass 255 Vendor Specific Class
      bInterfaceSubClass 255 Vendor Specific Subclass
      bInterfaceProtocol 255 Vendor Specific Protocol
      iInterface 0 
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x82 EP 2 IN
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 32
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x02 EP 2 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 32
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 3
      bAlternateSetting 0
      bNumEndpoints 3
      bInterfaceClass 255 Vendor Specific Class
      bInterfaceSubClass 255 Vendor Specific Subclass
      bInterfaceProtocol 255 Vendor Specific Protocol
      iInterface 0 
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x83 EP 3 IN
        bmAttributes 3
          Transfer Type Interrupt
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0040 1x 64 bytes
        bInterval 5
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x84 EP 4 IN
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 32
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x03 EP 3 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 32
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 8
      bAlternateSetting 0
      bNumEndpoints 3
      bInterfaceClass 255 Vendor Specific Class
      bInterfaceSubClass 255 Vendor Specific Subclass
      bInterfaceProtocol 255 Vendor Specific Protocol
      iInterface 0 
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x85 EP 5 IN
        bmAttributes 3
          Transfer Type Interrupt
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0040 1x 64 bytes
        bInterval 5
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x86 EP 6 IN
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 32
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x04 EP 4 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 32
Device Qualifier (for other device speed):
  bLength 10
  bDescriptorType 6
  bcdUSB 2.00
  bDeviceClass 0 (Defined at Interface level)
  bDeviceSubClass 0 
  bDeviceProtocol 0 
  bMaxPacketSize0 64
  bNumConfigurations 1
Device Status: 0x0001
  Self Powered
```

How can I resolve the problem. Or I have to buy a new one ☹ ?  
Thanks.

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