# GX440 update seems to have failed

**URL:** <https://forum.sierrawireless.com/t/gx440-update-seems-to-have-failed/14437>\
**Category:** AirLink routers\
**Created:** [November 13, 2018, 12:23am UTC](https://forum.sierrawireless.com/t/gx440-update-seems-to-have-failed/14437 "2018-11-13T00:23:25Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![svenology](https://avatars.discourse-cdn.com/v4/letter/s/aeb1de/32.png) [@svenology](https://forum.sierrawireless.com/u/svenology)\
**Post date:** [November 13, 2018, 12:23am UTC](https://forum.sierrawireless.com/t/gx440-update-seems-to-have-failed/14437/1 "2018-11-13T00:23:26Z")

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No issues updating ALEOS to 4.4.8, but never asked for radio firmware.  
Even after the update, AT&T won’t connect… won’t even show the phone number, IMEI etc…  
Trying to manually update the radio firmware I get a “unable to retrieve RM type from VPD” failure…  
and in the status info on firmware update it says “radio module identifier: NOT SET”

What gives?  
Any clues?

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**Author:** ![jessetechno](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jessetechno/32/4194_2.png) [@jessetechno](https://forum.sierrawireless.com/u/jessetechno)\
**Post date:** [January 11, 2019, 8:35am UTC](https://forum.sierrawireless.com/t/gx440-update-seems-to-have-failed/14437/2 "2019-01-11T08:35:04Z")

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I am having the same issue with several units! This is a major issue. I have several trucks down now.