# GL8200 modem sms are not going

**URL:** <https://forum.sierrawireless.com/t/gl8200-modem-sms-are-not-going/28228>\
**Category:** GL Series\
**Created:** [October 31, 2022, 6:12am UTC](https://forum.sierrawireless.com/t/gl8200-modem-sms-are-not-going/28228 "2022-10-31T06:12:33Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![am00360334](https://avatars.discourse-cdn.com/v4/letter/a/f19dbf/32.png) [@am00360334](https://forum.sierrawireless.com/u/am00360334)\
**Post date:** [October 31, 2022, 6:12am UTC](https://forum.sierrawireless.com/t/gl8200-modem-sms-are-not-going/28228/1 "2022-10-31T06:12:33Z")

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SMS are not going from the modem GL8200. Tried to send sms through AT command. But not working?

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**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\
**Post date:** [October 31, 2022, 6:19am UTC](https://forum.sierrawireless.com/t/gl8200-modem-sms-are-not-going/28228/2 "2022-10-31T06:19:50Z")

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how is the registration status?  
Can you dial a voice call?  
What is the return of +CMGS when you send SMS?

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<div class="post-metadata">

**Author:** ![am00360334](https://avatars.discourse-cdn.com/v4/letter/a/f19dbf/32.png) [@am00360334](https://forum.sierrawireless.com/u/am00360334)\
**Post date:** [October 31, 2022, 7:13am UTC](https://forum.sierrawireless.com/t/gl8200-modem-sms-are-not-going/28228/3 "2022-10-31T07:13:46Z")

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Getting below error?

+CREG: 0

+CMS ERROR: 628

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<div class="post-metadata">

**Author:** ![am00360334](https://avatars.discourse-cdn.com/v4/letter/a/f19dbf/32.png) [@am00360334](https://forum.sierrawireless.com/u/am00360334)\
**Post date:** [October 31, 2022, 7:25am UTC](https://forum.sierrawireless.com/t/gl8200-modem-sms-are-not-going/28228/4 "2022-10-31T07:25:41Z")

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Also check below error

AT  
OK  
AT+CMGF=1  
OK  
AT+CMGS=“+91xxxxxxxxx”

> hello test

+CMS ERROR: 513

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<div class="post-metadata">

**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\
**Post date:** [October 31, 2022, 8:08am UTC](https://forum.sierrawireless.com/t/gl8200-modem-sms-are-not-going/28228/6 "2022-10-31T08:08:02Z")

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module did not register network…

Is your SIM card ok?

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<div class="post-metadata">

**Author:** ![am00360334](https://avatars.discourse-cdn.com/v4/letter/a/f19dbf/32.png) [@am00360334](https://forum.sierrawireless.com/u/am00360334)\
**Post date:** [October 31, 2022, 12:41pm UTC](https://forum.sierrawireless.com/t/gl8200-modem-sms-are-not-going/28228/7 "2022-10-31T12:41:58Z")

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I have tested sim by putting in phone , sms is getting received, but not after putting in modem.

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<div class="post-metadata">

**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\
**Post date:** [October 31, 2022, 1:52pm UTC](https://forum.sierrawireless.com/t/gl8200-modem-sms-are-not-going/28228/8 "2022-10-31T13:52:29Z")

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Have you tried other sim card?

What is the response of the followings ?

Ati3  
At+cfun?  
At+cpin?  
At+ksrat?  
At+kbnd?

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<div class="post-metadata">

**Author:** ![am00360334](https://avatars.discourse-cdn.com/v4/letter/a/f19dbf/32.png) [@am00360334](https://forum.sierrawireless.com/u/am00360334)\
**Post date:** [November 1, 2022, 5:18am UTC](https://forum.sierrawireless.com/t/gl8200-modem-sms-are-not-going/28228/9 "2022-11-01T05:18:45Z")

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Below is the response

ATi3  
SIERRA RGL8200.5.5.25.0.201804161340.x6250\_2

OK

+CREG: 2

AT+CFUN?  
ERROR  
AT+CPIN?  
+CPIN: READY

OK  
AT+KSRat?  
+KSRAT: 4

OK  
AT+KBAND?  
ERROR

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<div class="post-metadata">

**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\
**Post date:** [November 1, 2022, 5:26am UTC](https://forum.sierrawireless.com/t/gl8200-modem-sms-are-not-going/28228/10 "2022-11-01T05:26:24Z")

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problem is the module cannot register network.  
Strange that it does not show “AT+CFUN?”.

Have you tried other sim card?

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<div class="post-metadata">

**Author:** ![am00360334](https://avatars.discourse-cdn.com/v4/letter/a/f19dbf/32.png) [@am00360334](https://forum.sierrawireless.com/u/am00360334)\
**Post date:** [November 1, 2022, 5:46am UTC](https://forum.sierrawireless.com/t/gl8200-modem-sms-are-not-going/28228/11 "2022-11-01T05:46:35Z")

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Now it is showing below.

AT+CFUN?  
+CFUN: 1

OK

Checking with other sim

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<div class="post-metadata">

**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\
**Post date:** [November 1, 2022, 6:28am UTC](https://forum.sierrawireless.com/t/gl8200-modem-sms-are-not-going/28228/12 "2022-11-01T06:28:01Z")

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you might also need to check band frequency:

AT\*PSRDBS?  
AT+kbnd?

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<div class="post-metadata">

**Author:** ![am00360334](https://avatars.discourse-cdn.com/v4/letter/a/f19dbf/32.png) [@am00360334](https://forum.sierrawireless.com/u/am00360334)\
**Post date:** [November 1, 2022, 8:19am UTC](https://forum.sierrawireless.com/t/gl8200-modem-sms-are-not-going/28228/13 "2022-11-01T08:19:55Z")

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getting error  
AT\*PSRDBS?  
ERROR  
AT+KBND  
ERROR

when trying to send sms getting below error

AT+CMGS=“+9198xxxxxxxx”

> HELLO

+CMS ERROR: 513

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<div class="post-metadata">

**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\
**Post date:** [November 1, 2022, 8:21am UTC](https://forum.sierrawireless.com/t/gl8200-modem-sms-are-not-going/28228/14 "2022-11-01T08:21:41Z")

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as said before, you need to register network first

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<div class="post-metadata">

**Author:** ![am00360334](https://avatars.discourse-cdn.com/v4/letter/a/f19dbf/32.png) [@am00360334](https://forum.sierrawireless.com/u/am00360334)\
**Post date:** [November 1, 2022, 8:22am UTC](https://forum.sierrawireless.com/t/gl8200-modem-sms-are-not-going/28228/15 "2022-11-01T08:22:00Z")

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check below  
AT+KBND?  
+KBND: 0000

OK  
AT\*PSRDBS?  
ERROR

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<div class="post-metadata">

**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\
**Post date:** [November 1, 2022, 8:51am UTC](https://forum.sierrawireless.com/t/gl8200-modem-sms-are-not-going/28228/16 "2022-11-01T08:51:54Z")

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as said before, you need to register network first

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<div class="post-metadata">

**Author:** ![am00360334](https://avatars.discourse-cdn.com/v4/letter/a/f19dbf/32.png) [@am00360334](https://forum.sierrawireless.com/u/am00360334)\
**Post date:** [November 2, 2022, 7:24am UTC](https://forum.sierrawireless.com/t/gl8200-modem-sms-are-not-going/28228/17 "2022-11-02T07:24:22Z")

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Sim card is working in mobile, how to register network with AT command

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<div class="post-metadata">

**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\
**Post date:** [November 2, 2022, 7:26am UTC](https://forum.sierrawireless.com/t/gl8200-modem-sms-are-not-going/28228/18 "2022-11-02T07:26:24Z")

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it should be automatically done as you have set AT+CFUN=1

Did you try some more SIM card?

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<div class="post-metadata">

**Author:** ![am00360334](https://avatars.discourse-cdn.com/v4/letter/a/f19dbf/32.png) [@am00360334](https://forum.sierrawireless.com/u/am00360334)\
**Post date:** [November 2, 2022, 7:41am UTC](https://forum.sierrawireless.com/t/gl8200-modem-sms-are-not-going/28228/19 "2022-11-02T07:41:48Z")

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yes with other sim card same output.

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<div class="post-metadata">

**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\
**Post date:** [November 2, 2022, 7:51am UTC](https://forum.sierrawireless.com/t/gl8200-modem-sms-are-not-going/28228/20 "2022-11-02T07:51:19Z")

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how about using the latest FW?  
[https://source.sierrawireless.com/resources/airprime/software/hl8548-hl8548-g-hl8549-and-hl8549-g-firmware/#sthash.u52Cr7Mk.dpbs](https://source.sierrawireless.com/resources/airprime/software/hl8548-hl8548-g-hl8549-and-hl8549-g-firmware/#sthash.u52Cr7Mk.dpbs)

After that you can also try if AT+NVRST=2 helps:

> [@HL8548 CGATT=1 results in Unspecified GPRS error until CGATT=1 is called multiple times in a row](https://forum.sierrawireless.com/t/hl8548-cgatt-1-results-in-unspecified-gprs-error-until-cgatt-1-is-called-multiple-times-in-a-row/16029/11):
>
> Hi robvice, I cannot help if a hardware issue. Regarding “AT+COPS=? +CME ERROR: no network service” issue, please try to restore all the NV default value including customer settings by AT+NVRST=2(a reset will happen automatically) to see if it can help. Or try to upgrade FW again.

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<div class="post-metadata">

**Author:** ![am00360334](https://avatars.discourse-cdn.com/v4/letter/a/f19dbf/32.png) [@am00360334](https://forum.sierrawireless.com/u/am00360334)\
**Post date:** [November 2, 2022, 8:11am UTC](https://forum.sierrawireless.com/t/gl8200-modem-sms-are-not-going/28228/21 "2022-11-02T08:11:16Z")

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can you help which exe file should install on windows?

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