# FX30S - Problem 'Connecting to device'

**URL:** <https://forum.sierrawireless.com/t/fx30s-problem-connecting-to-device/16062>\
**Category:** FX30\
**Created:** [April 12, 2019, 2:27pm UTC](https://forum.sierrawireless.com/t/fx30s-problem-connecting-to-device/16062 "2019-04-12T14:27:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![eddie435](https://avatars.discourse-cdn.com/v4/letter/e/e9bcb4/32.png) [@eddie435](https://forum.sierrawireless.com/u/eddie435)\
**Post date:** [April 12, 2019, 2:27pm UTC](https://forum.sierrawireless.com/t/fx30s-problem-connecting-to-device/16062/1 "2019-04-12T14:27:19Z")

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Hi all,

I just “Flashed firmware from external file…” to my FX30s with firmware file  
legato-18.06.4\_wpx5.cwe, and after it came back up i get the following:

![image](https://us1.discourse-cdn.com/flex025/uploads/sierrawireless/original/2X/7/7e3c6e89a33aeca75c3d86dcf057b7c4b508a8d6.png)

I’m guessing I need to recover somehow but I can’t get any of the commands to work. Typing FWUPDATE returns ‘not found’.

I’m dead in the water so any help is appreciated. Thanks!

Eddie

Here are the details\>\>

Connecting to device  
Connect target: FX30s  
Connect to 192.168.2.2  
Refresh target  
Execute 16 tasks  
Refresh linux tools  
OK  
Get hardware  
Get hardware  
Remote process  
bsinfo -l | awk ‘/’$(bsinfo | awk ‘{print $NF}’)’$/ {print $1}’  
Process exited with 0  
OK  
CPU info  
CPU info  
Remote process  
grep -e ‘^model name’ -e ‘^Processor’ /proc/cpuinfo | awk ‘BEGIN { FS = ": " }; {print $2}’  
Process exited with 0  
OK  
Get hostname  
Get hostname  
Remote process  
hostname  
Process exited with 0  
OK  
Get filesystems info  
Get informations  
df -P  
Process exited with 0  
Framework version  
Framework version  
Remote process  
/legato/systems/current/bin/legato version  
Process exited with 0  
OK  
Framework status  
Framework status  
Remote process  
(( /legato/systems/current/bin/legato status ) || true)  
Process exited with 0  
OK  
Get firmware version  
OK  
Get CM properties  
OK  
Get modem properties  
microcom -t 1000 /dev/ttyAT  
Process exited with 0  
Get carrier properties  
microcom -t 1000 /dev/ttyAT  
Process exited with 0  
Get security informations  
Get security informations  
(( test -f ~/.ssh/authorized\_keys && grep ‘^ssh-’ ~/.ssh/authorized\_keys ) || true)  
Process exited with 0  
awk -F’:’ ‘/^root:/ {print $2}’ /etc/shadow  
Process exited with 0  
awk -F’=’ ‘/^DROPBEAR\_EXTRA\_ARGS=/ {} END{print $2}’ /etc/default/dropbear  
Process exited with 0  
Get UART informations  
Query uartMode  
Cannot get UART infos  
Refresh App list  
Refresh App list  
Remote process  
/legato/systems/current/bin/app info  
Process exited with 1  
OK  
Skip Refresh App bindings  
Skip Find App core files

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<div class="post-metadata">

**Author:** ![eddie435](https://avatars.discourse-cdn.com/v4/letter/e/e9bcb4/32.png) [@eddie435](https://forum.sierrawireless.com/u/eddie435)\
**Post date:** [April 12, 2019, 5:39pm UTC](https://forum.sierrawireless.com/t/fx30s-problem-connecting-to-device/16062/2 "2019-04-12T17:39:19Z")

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Disregard. I found and used the **swiflash** program to flash the firmware.

Thanks!

Eddie