# Fwupdate reports "Error in download" **URL:** \ **Category:** FX30\ **Created:** [January 23, 2019, 8:13pm UTC](https://forum.sierrawireless.com/t/fwupdate-reports-error-in-download/15144 "2019-01-23T20:13:08Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![jrm06c](https://avatars.discourse-cdn.com/v4/letter/j/c5a1d2/32.png) [@jrm06c](https://forum.sierrawireless.com/u/jrm06c)\ **Post date:** [January 23, 2019, 8:13pm UTC](https://forum.sierrawireless.com/t/fwupdate-reports-error-in-download/15144/1 "2019-01-23T20:13:08Z")
I’m not able to update my FX30 using “fwupdate download boot-yocto-legato\_wp85.cwe”. I was able to update when the FX30 had the factory installed legato framework which was actually 16.10.1, not 16.10.1.m3. I rebuilt the framework using the yocto project. That produced a boot-yocto-legato\_wp85.cwe file. I updated to the new image without any problem, but now i cannot update using any other .cwe files. I’ve tried boot-yocto-legato\_wp85.cwe and boot-yocto\_wp85.cwe. Here’s the output when i try: root@fx30:~# fwupdate download boot-yocto-legato\_wp85.cwe Connecting to service … Download started … Error in download Here’s the logread -f output: Jan 6 22:37:29 fx30 user.err Legato: =ERR= | fwupdateDaemon[574]/swiQmi T=main | swiQmi.c swiQmi\_CheckResponse() 781 | Sending QMI\_SWI\_M2M\_FDT\_WRITE\_REQ\_V01 failed: rc=-49 (x), resp.result=0.[0x00], resp.error=0.[0x00] Jan 6 22:37:29 fx30 user.err Legato: =ERR= | fwupdateDaemon[574]/swiQmi T=main | swiQmi.c swiQmi\_CheckResponse() 781 | Sending QMI\_SWI\_M2M\_FDT\_CLOSE\_REQ\_V01 failed: rc=-49 (x), resp.result=0.[0x00], resp.error=0.[0x00] Here are my versions: root@fx30:~# cat /etc/legato/version Build created at 2019-01-21\_11:05:39 Yocto build version: SWI9X15Y\_07.12.09.00 Build host: ubuntu Versions: - firmware: SWI9X15Y\_07.12.09.00 - poky: yocto-1.7.3-29-gc282df8 - meta-openembedded: 70beecb - meta-swi: e65c639 - meta-swi-extras: 796df54 - linux-yocto-3.14/meta: 961ca71325 - linux-yocto-3.14/machine: ab5094eade - meta-mangoh: b58ad3c - meta-columbia: R14.0.4.002\_modified root@fx30:~# legato version 16.10.1.m3\_c5f0b6f608b59be779cbd2c101604e13\_modified What causes this sort of issue and what does the log output mean? ---
**Author:** ![cchenry](https://avatars.discourse-cdn.com/v4/letter/c/a183cd/32.png) [@cchenry](https://forum.sierrawireless.com/u/cchenry)\ **Post date:** [January 24, 2019, 12:39am UTC](https://forum.sierrawireless.com/t/fwupdate-reports-error-in-download/15144/2 "2019-01-24T00:39:14Z")
Hi @jrm06c Could you please try the following: 1. Try this command: **cat boot-yocto-legato\_wp85.cwe | fwupdate download -** 2. If that doesn’t work, download the full official R14.0.4.002 bundle from the Source and try the fwupdate command ([https://source.sierrawireless.com/~/media/support\_downloads/airlink/software/fx30/r14.0.4.002/mcu-rmfw-boot-yocto-legato\_wp85.ashx?la=en](https://source.sierrawireless.com/~/media/support_downloads/airlink/software/fx30/r14.0.4.002/mcu-rmfw-boot-yocto-legato_wp85.ashx?la=en)) 3. Try using fdt2 tool or swiflash [https://source.sierrawireless.com/resources/airprime/software/fdt/](https://source.sierrawireless.com/resources/airprime/software/fdt/) [https://source.sierrawireless.com/resources/airprime/software/swiflash/](https://source.sierrawireless.com/resources/airprime/software/swiflash/) If all these fail, lmk and there is a procedure to perform a recovery, but you’ll need to remove the case. BR, Chris ---
**Author:** ![jrm06c](https://avatars.discourse-cdn.com/v4/letter/j/c5a1d2/32.png) [@jrm06c](https://forum.sierrawireless.com/u/jrm06c)\ **Post date:** [January 24, 2019, 3:54pm UTC](https://forum.sierrawireless.com/t/fwupdate-reports-error-in-download/15144/3 "2019-01-24T15:54:28Z")
I was able to flash the factory image using method 3 of your response. I tried 1 and 2 but neither worked for me. Also, I’m using a linux VM hosted by a windows PC. I think this was causing a problem for the swiflash utility. I tried using it, but it got stuck on downloading firmware. The ellipsis continued for a long time before i terminated the attempt. For anyone else wondering, the download should happen in a matter of seconds or less. Here’s the output when it was not working: Detecting USB of the target DONE Communicating with the target DONE Switching to firmware download mode … Everything worked fine when i tried the FDT utility on my windows host. Here’s the output when it worked: FDT version: 1.0.1806.0 Awaiting suitable port or adapter … Switching to streaming mode … Downloading images … Writing image Flashing image Awaiting adapter … Checking update status … Enabling selective suspend … Firmware image download succeeded. Final Firmware update succeeded. Preexisting images information: Current: Firmware: ImageId: BuildId: Configuration: ImageId: BuildId: Final images information: Current: Firmware: ImageId: 001.033\_000 BuildId: 07.12.09.00\_GENERIC Configuration: ImageId: 001.033\_000 BuildId: 07.12.09.00\_GENERIC OEM PRI: 9906645 01.02 IMEI: 353984080455411 Total time elapsed: 133656 ms. Images downloaded: Image ID: 001.033\_000 Build ID: 07.12.09.00\_GENERIC write time: 5657 ms additional flash time: 19843 ms Time to reset to application mode: 102094 ms. Press Enter to continue … ---
**Author:** ![axenos](https://avatars.discourse-cdn.com/v4/letter/a/4491bb/32.png) [@axenos](https://forum.sierrawireless.com/u/axenos)\ **Post date:** [February 19, 2021, 1:13pm UTC](https://forum.sierrawireless.com/t/fwupdate-reports-error-in-download/15144/4 "2021-02-19T13:13:32Z")
Where did you place the .cwe file ? I had no luck until now. Firmware download failed - folder or file does not exist. Preexisting images information: Current: Firmware: ImageId: BuildId: Configuration: ImageId: BuildId: Final images information: Current: Firmware: ImageId: BuildId: Configuration: ImageId: BuildId: OEM PRI: IMEI: Total time elapsed: 109 ms. Images downloaded: Press Enter to continue … **Solution** **I found it… i had to place .cwe to the same folder with fdt2.exe in windows 10.**