# Fwupdate download fail **URL:** \ **Category:** IoT Modules\ **Tags:** fw-upgrade\ **Created:** [October 14, 2025, 3:46am UTC](https://forum.sierrawireless.com/t/fwupdate-download-fail/35574 "2025-10-14T03:46:05Z")\ **Posts on this page:** 1\ **Showing post:** 10
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [November 18, 2025, 3:03am UTC](https://forum.sierrawireless.com/t/fwupdate-download-fail/35574/10 "2025-11-18T03:03:12Z")
you can try to clean the userapp partition by the “flash\_eraseall /dev/mtdxx” command and see if you can download the .cwe again afterwards: > [@Reset image for FX30 Cat-M to clean overlay](https://forum.sierrawireless.com/t/reset-image-for-fx30-cat-m-to-clean-overlay/25451/11): > > I tried on WP76, I can still use fwupdate after deleting the userapp partition: root@swi-mdm9x28-wp:~# cat /proc/mtd|grep userapp -i mtd15: 08300000 00040000 "userapp" root@swi-mdm9x28-wp:~# root@swi-mdm9x28-wp:~# fwupdate query Connecting to service ... Firmware Version: SWI9X07Y\_02.28.03.03 000000 jenkins 2019/05/21 03:33:04 Bootloader Version: SWI9X07Y\_02.28.03.03 000000 jenkins 2019/05/21 03:33:04 Linux Version: 3.18.131 #1 PREEMPT Mon Oct 19 01:35:30 UTC 2020 root@swi-mdm9x28-wp:~# root@sw… > [@Swiflash -r broken with release 12 on wp77xx?](https://forum.sierrawireless.com/t/swiflash-r-broken-with-release-12-on-wp77xx/20957/2): > > According to the release note of fw r12, QTI9X07-2870 is to fix userapp partition being erased which is security hole. You might also try the following without downgrading to older version: (Be careful of the mtd number, different FW might have different mtd number for userapp partition !!! ) root@swi-mdm9x28-wp:~# cat /proc/mtd|grep userapp -i mtd16: 08300000 00040000 "userapp" root@swi-mdm9x28-wp:~# pwd /home/root root@swi-mdm9x28-wp:~# ls UART\_Test1.wp77xx.update root@swi-mdm9x28-wp:~# fl… --- _[View the full topic](https://forum.sierrawireless.com/t/fwupdate-download-fail/35574)._