# Firmware-Upgrade for EM7565 with Ubuntu **URL:** \ **Category:** Uncategorized\ **Created:** [December 6, 2021, 4:04pm UTC](https://forum.sierrawireless.com/t/firmware-upgrade-for-em7565-with-ubuntu/25694 "2021-12-06T16:04:17Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Yannik.Walter](https://avatars.discourse-cdn.com/v4/letter/y/94ad74/32.png) [@Yannik.Walter](https://forum.sierrawireless.com/u/Yannik.Walter)\ **Post date:** [December 6, 2021, 4:04pm UTC](https://forum.sierrawireless.com/t/firmware-upgrade-for-em7565-with-ubuntu/25694/1 "2021-12-06T16:04:17Z")
Hello, I´m using the MBPL R23 (SDK) tool. When i try to upgrade the firmware via: sudo ./fwdwl-litehostx86\_64 -F -d /dev/ttyUSB2 - p /dev/cdc-wdm1 -w NameofCWWE-file.cwe -n NameofNVU-file.nvu -f (Path to firmware-files) I always get the error: “FW download failed: eSDP\_FWDML\_ERR\_SAHARA\_UNRESPONSIVE(122) Device not responsive in download mode. Please power cycle device” Does anyone know how to fix this? Thanks and kind regards ---
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [December 6, 2021, 4:09pm UTC](https://forum.sierrawireless.com/t/firmware-upgrade-for-em7565-with-ubuntu/25694/2 "2021-12-06T16:09:18Z")
You can see here > [@Unable to upgrade firmware for EM7411](https://forum.sierrawireless.com/t/unable-to-upgrade-firmware-for-em7411/25000/3): > > @leo You might also want to check what rights you have against that interface, you might be able to see it but not write to it. pi@raspberrypi:~ $ ls /dev autofs cuse i2c-1 loop5 mmcblk0p2 ram11 ram7 shm tty12 tty21 tty30 tty4 tty49 tty58 ttyAMA0 vcs1 vcsa3 vcsu3 video14 block disk initctl loop6 mqueue ram12 ram8 snd tty13 tty22 tty31 tty40 tty5 tty59 ttyprintk vcs2 vcsa4 vcsu4 video… > [@How to update the RC7620 firmware with "qmi-update-firmware"](https://forum.sierrawireless.com/t/how-to-update-the-rc7620-firmware-with-qmi-update-firmware/24154/33): > > so do you use the following? AT!BOOTHOLD ./fwdwl-litearm -m 4 -d /dev/ttyUSB0 -p /dev/cdc-wdm0 -t 1 -f /usr/wit/applic/update/ ---
**Author:** ![Yannik.Walter](https://avatars.discourse-cdn.com/v4/letter/y/94ad74/32.png) [@Yannik.Walter](https://forum.sierrawireless.com/u/Yannik.Walter)\ **Post date:** [December 6, 2021, 4:12pm UTC](https://forum.sierrawireless.com/t/firmware-upgrade-for-em7565-with-ubuntu/25694/3 "2021-12-06T16:12:55Z")
Thanks for the response. Yes i use at!boothold first, but i didnt use fwdwl-litearm yet, only fwdwl-litehostx86\_46 but I will try. ---
**Author:** ![Yannik.Walter](https://avatars.discourse-cdn.com/v4/letter/y/94ad74/32.png) [@Yannik.Walter](https://forum.sierrawireless.com/u/Yannik.Walter)\ **Post date:** [December 6, 2021, 4:14pm UTC](https://forum.sierrawireless.com/t/firmware-upgrade-for-em7565-with-ubuntu/25694/4 "2021-12-06T16:14:05Z")
But I have access to configure the modem via minicom. ---
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [December 6, 2021, 4:41pm UTC](https://forum.sierrawireless.com/t/firmware-upgrade-for-em7565-with-ubuntu/25694/5 "2021-12-06T16:41:03Z")
Seems you should use /dev/ttyUSB0 ---
**Author:** ![Yannik.Walter](https://avatars.discourse-cdn.com/v4/letter/y/94ad74/32.png) [@Yannik.Walter](https://forum.sierrawireless.com/u/Yannik.Walter)\ **Post date:** [December 7, 2021, 8:08am UTC](https://forum.sierrawireless.com/t/firmware-upgrade-for-em7565-with-ubuntu/25694/6 "2021-12-07T08:08:04Z")
I thought so too, but ttyUSB2 is the only port i can access via minicom. Either way it hasn’t worked yet ---
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [December 7, 2021, 8:20am UTC](https://forum.sierrawireless.com/t/firmware-upgrade-for-em7565-with-ubuntu/25694/7 "2021-12-07T08:20:17Z")
after you enter AT!BOOTHOLD in minicom via /dev/ttyUSB2, the module will reboot. After that, do you see /dev/ttyUSB0? ---
**Author:** ![Yannik.Walter](https://avatars.discourse-cdn.com/v4/letter/y/94ad74/32.png) [@Yannik.Walter](https://forum.sierrawireless.com/u/Yannik.Walter)\ **Post date:** [December 7, 2021, 9:05am UTC](https://forum.sierrawireless.com/t/firmware-upgrade-for-em7565-with-ubuntu/25694/8 "2021-12-07T09:05:13Z")
Well, before i enter at!boothold via USB0, the window opens but you can’t type anything, via USB2 you can type commands as usual. After at!boothold, usb2 is not accesable anymore. usb0 opens but you still can’t type anything. When i checked ls /dev/mh\* , there is nothing found. Does that have something to do with the error? ---
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [December 7, 2021, 9:08am UTC](https://forum.sierrawireless.com/t/firmware-upgrade-for-em7565-with-ubuntu/25694/9 "2021-12-07T09:08:29Z")
AT!boothold should be entered in /dev/ttyUSB2 After module reboot, there will only be /dev/ttyUSB0, and then you should run the fwdwl-litehostx86\_46 program ---
**Author:** ![Yannik.Walter](https://avatars.discourse-cdn.com/v4/letter/y/94ad74/32.png) [@Yannik.Walter](https://forum.sierrawireless.com/u/Yannik.Walter)\ **Post date:** [December 7, 2021, 10:14am UTC](https://forum.sierrawireless.com/t/firmware-upgrade-for-em7565-with-ubuntu/25694/10 "2021-12-07T10:14:49Z")
Thank you for your help but it still didn’t work. At least there is a new line indicating that the Donwload process startet: Downloading: Images(folder with firmwarefiles)/SWIX… but the error code is: eSDP\_FWDML\_ERR\_FIREHOUSE\_STATE\_ERR(120) ---
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [December 7, 2021, 10:30am UTC](https://forum.sierrawireless.com/t/firmware-upgrade-for-em7565-with-ubuntu/25694/11 "2021-12-07T10:30:18Z")
Did you install the mbpl usb driver? ---
**Author:** ![Yannik.Walter](https://avatars.discourse-cdn.com/v4/letter/y/94ad74/32.png) [@Yannik.Walter](https://forum.sierrawireless.com/u/Yannik.Walter)\ **Post date:** [December 7, 2021, 11:41am UTC](https://forum.sierrawireless.com/t/firmware-upgrade-for-em7565-with-ubuntu/25694/13 "2021-12-07T11:41:44Z")
Sorry for the late respone and thanks again. There were some drivers missing but i installed them now. The download process progressed now for one more line : " downloading: Images/SWIX…zip Still i got another error: "eSDP\_FWDML\_ERR\_FIREHOUSE\_DEV\_REPORT\_ERR(121) ---
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [December 7, 2021, 12:15pm UTC](https://forum.sierrawireless.com/t/firmware-upgrade-for-em7565-with-ubuntu/25694/14 "2021-12-07T12:15:14Z")
Why do you download zip file What is the exact command you entered ---
**Author:** ![Yannik.Walter](https://avatars.discourse-cdn.com/v4/letter/y/94ad74/32.png) [@Yannik.Walter](https://forum.sierrawireless.com/u/Yannik.Walter)\ **Post date:** [December 7, 2021, 12:45pm UTC](https://forum.sierrawireless.com/t/firmware-upgrade-for-em7565-with-ubuntu/25694/15 "2021-12-07T12:45:15Z")
> [@Yannik.Walter](#): > > sudo ./fwdwl-litehostx86\_64 -F -d /dev/ttyUSB2 - p /dev/cdc-wdm1 -w NameofCWWE-file.cwe -n NameofNVU-file.nvu -f Images (Path to firmware-files) In fact the same as above, only with USB0 and cdc-wdm0 ---
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [December 7, 2021, 12:48pm UTC](https://forum.sierrawireless.com/t/firmware-upgrade-for-em7565-with-ubuntu/25694/17 "2021-12-07T12:48:29Z")
How about this sudo ./fwdwl-litehostx86\_64 -F -d /dev/ttyUSB0 - p /dev/cdc-wdm0 -w NameofCWWE-file.cwe -n NameofNVU-file.nvu ---
**Author:** ![Yannik.Walter](https://avatars.discourse-cdn.com/v4/letter/y/94ad74/32.png) [@Yannik.Walter](https://forum.sierrawireless.com/u/Yannik.Walter)\ **Post date:** [December 7, 2021, 1:31pm UTC](https://forum.sierrawireless.com/t/firmware-upgrade-for-em7565-with-ubuntu/25694/18 "2021-12-07T13:31:03Z")
so just removing the FW-path? I tried, it seems that this is an essential parameter , so it didn’t work Is there a command to check if all drivers are installed, although i think that it should be fine. Or might it be something with the kernel-version? I’ve got a 5.4.x kernel ---
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [December 7, 2021, 1:34pm UTC](https://forum.sierrawireless.com/t/firmware-upgrade-for-em7565-with-ubuntu/25694/19 "2021-12-07T13:34:11Z")
How about this ```auto fwdwl-litearm -d /dev/ttyUSB0 -p /dev/cdc-wdm0 -t 1 --modelfamily 4 --fwpath "./" --cwe SWI9X50C_01.14.03.00.cwe --nvu SWI9X50C_01.14.03.00_TMO_002.005_000.nvu ``` > [@Unable to upgrade firmware for EM7411](https://forum.sierrawireless.com/t/unable-to-upgrade-firmware-for-em7411/25000/3): > > @leo You might also want to check what rights you have against that interface, you might be able to see it but not write to it. pi@raspberrypi:~ $ ls /dev autofs cuse i2c-1 loop5 mmcblk0p2 ram11 ram7 shm tty12 tty21 tty30 tty4 tty49 tty58 ttyAMA0 vcs1 vcsa3 vcsu3 video14 block disk initctl loop6 mqueue ram12 ram8 snd tty13 tty22 tty31 tty40 tty5 tty59 ttyprintk vcs2 vcsa4 vcsu4 video… ---
**Author:** ![Yannik.Walter](https://avatars.discourse-cdn.com/v4/letter/y/94ad74/32.png) [@Yannik.Walter](https://forum.sierrawireless.com/u/Yannik.Walter)\ **Post date:** [December 7, 2021, 2:22pm UTC](https://forum.sierrawireless.com/t/firmware-upgrade-for-em7565-with-ubuntu/25694/20 "2021-12-07T14:22:32Z")
Thanks, I’ve got a 64\_x86-System so that is not so easy, there is always the exec format error but i will try ---
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [December 7, 2021, 2:39pm UTC](https://forum.sierrawireless.com/t/firmware-upgrade-for-em7565-with-ubuntu/25694/21 "2021-12-07T14:39:28Z")
still don’t quite understand you will have a zip file inside: downloading: Images/SWIX…zip ---
**Author:** ![Yannik.Walter](https://avatars.discourse-cdn.com/v4/letter/y/94ad74/32.png) [@Yannik.Walter](https://forum.sierrawireless.com/u/Yannik.Walter)\ **Post date:** [December 7, 2021, 2:53pm UTC](https://forum.sierrawireless.com/t/firmware-upgrade-for-em7565-with-ubuntu/25694/22 "2021-12-07T14:53:51Z")
Yeah, me neither. It actually came once, after installing the drivers, now it isn’t occuring anymore [Next page](https://forum.sierrawireless.com/t/firmware-upgrade-for-em7565-with-ubuntu/25694.md?page=2)