# Firmware upgrade error and file system support

**URL:** <https://forum.sierrawireless.com/t/firmware-upgrade-error-and-file-system-support/6708>\
**Category:** Legacy FX/FXT series\
**Created:** [September 4, 2013, 7:13am UTC](https://forum.sierrawireless.com/t/firmware-upgrade-error-and-file-system-support/6708 "2013-09-04T07:13:58Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![idown](https://avatars.discourse-cdn.com/v4/letter/i/ad7895/32.png) [@idown](https://forum.sierrawireless.com/u/idown)\
**Post date:** [September 4, 2013, 7:13am UTC](https://forum.sierrawireless.com/t/firmware-upgrade-error-and-file-system-support/6708/1 "2013-09-04T07:13:58Z")

</div>

Hi~

1. I’m using FXT009 which firmware version is R7.47.4 and I’m trying to do firmware upgrade to R7.52.  
I connect FXT009 to Develper Studio with UART(COM1-115200-8-none-1-hardware) successfully and download bootloader first at Target Management-\>Bootloader tab, but faced below error.

* * *

## Download file dwl.dwl to port COM1, reload informations and check =\> ERROR: Timeout while handling command: class com.swi.tm.hlservices.target.internal.bundle.AtWdm2Callback Download file dwl.dwl to port COM1, reload informations and check =\> ERROR: Timeout while handling command: class com.swi.tm.hlservices.target.internal.bundle.AtWdm2Callback Open port COM1 =\> DONE: Success Open port COM1 =\> NO NEED TO DO IT: Success Waiting for module detection =\> DONE: Target detected sn:BH3280014408101 baudrate:115200 Switch to Development mode and check =\> DONE: Success Switch to Development mode =\> DONE: Success Pause : 300 milliseconds =\> DONE: Success Check dev mode unlocked =\> DONE: Success Enable persistent development mode =\> ERROR: Persistence command not supported on the running FW Show a CONFIRM dialog with message =\> NO NEED TO DO IT: Success DWL File parsing =\> DONE: Success Show a CONFIRM dialog with message =\> NO NEED TO DO IT: Success Load model element: Target Informations =\> ERROR: Timeout while handling command: class com.swi.tm.hlservices.target.internal.bundle.AtWdm2Callback Load model element: Target Informations =\> ERROR: Timeout while handling command: class com.swi.tm.hlservices.target.internal.bundle.AtWdm2Callback Load model element: Target Informations =\> ERROR: Timeout while handling command: class com.swi.tm.hlservices.target.internal.bundle.AtWdm2Callback

Is there any info. to solve this problem?

1. The reason firmware upgrade is I need to check file system support at FXT009. In R7.47 firmware, it seems file system was not supported.(I check with ‘at+wopen=9’ and return error. Also in Developer Studio-\>Target Management-\>‘File System view’, error message was shown 'FIle system is not supported on your device.) In release note of Open AT Application Framework v2.51, file system support and seems FXT009 is included. Is there anybody who knows exact info for file system supporting on FXT009?

---

<div class="post-metadata">

**Author:** ![idown](https://avatars.discourse-cdn.com/v4/letter/i/ad7895/32.png) [@idown](https://forum.sierrawireless.com/u/idown)\
**Post date:** [September 6, 2013, 2:00am UTC](https://forum.sierrawireless.com/t/firmware-upgrade-error-and-file-system-support/6708/2 "2013-09-06T02:00:22Z")

</div>

answer myself 🙂

Firmware upgrade with Hyper Terminal + Xmodem is working. But I have no idea why upgrade with Developer Studio was failed.

With Firmware v7.51, FXT009 supports file system feature while v7.47 not.

Thank you for reading.

---

<div class="post-metadata">

**Author:** ![anna](https://avatars.discourse-cdn.com/v4/letter/a/779978/32.png) [@anna](https://forum.sierrawireless.com/u/anna)\
**Post date:** [October 8, 2013, 8:04am UTC](https://forum.sierrawireless.com/t/firmware-upgrade-error-and-file-system-support/6708/3 "2013-10-08T08:04:21Z")

</div>

Hi  
I have the same problem but I don’t know how to download firmware to my FXT009 by hyperterminal + Xmodem. Can you explain me the procedure?

thanks

---

<div class="post-metadata">

**Author:** ![davidc](https://avatars.discourse-cdn.com/v4/letter/d/a183cd/32.png) [@davidc](https://forum.sierrawireless.com/u/davidc)\
**Post date:** [October 8, 2013, 10:53pm UTC](https://forum.sierrawireless.com/t/firmware-upgrade-error-and-file-system-support/6708/4 "2013-10-08T22:53:31Z")

</div>

Hiya,

Instructions can be [found here](http://mycusthelp.net/SIERRAWIRELESS/_cs/AnswerDetail.aspx?sSessionID=&aid=487)

It’s an extract from the [FW 7.52 release notes](http://developer.sierrawireless.com/en/Resources/Resources/AirPrime/Software/Release_notes/Firmware_7_52.aspx) - found on the Sierra Wireless developer site.

ciao, Dave