# Error 633 in Fastrack Supreme 10 and Windows 7 **URL:** \ **Category:** Open AT\ **Created:** [October 7, 2011, 3:38pm UTC](https://forum.sierrawireless.com/t/error-633-in-fastrack-supreme-10-and-windows-7/5284 "2011-10-07T15:38:18Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![puchtmil](https://avatars.discourse-cdn.com/v4/letter/p/a9adbd/32.png) [@puchtmil](https://forum.sierrawireless.com/u/puchtmil)\ **Post date:** [October 7, 2011, 3:38pm UTC](https://forum.sierrawireless.com/t/error-633-in-fastrack-supreme-10-and-windows-7/5284/1 "2011-10-07T15:38:18Z")
Hi, I have contacted support 3 days ago without any response. I would appreciate, if someone here can help with solving Error 633 in Windows 7 operating system. Though hyperterminal reveals not problem, COM1 is unaccessible.Here are test and log listings, See please below. Regards Milos 1. AT & V: AT &V Q:0 V:1 S0:000 S2:043 S3:013 S4:010 S5:008 +CR:0 +CRC:0 +CMEE:0 +CBST:0,0,1 +SPEAKER:1 +ECHO:0,127 &C:1 &D:2 %C:0 +IPR:0 +ICF:3,4 +IFC:0,0 OK * * * ## PPP.LOG: [3840] 10-03 14:54:21:000: GetParamsListFromLsa Default=0 [3840] 10-03 14:54:21:000: GetParamsListFromLsa. 0x0 [3840] 10-03 14:54:21:000: GetParamsListFromLsa Default=1 [3840] 10-03 14:54:21:015: GetParamsListFromLsa. 0x2 [2904] 10-03 14:54:22:312: SetEntryDialParams: Writing to fDefault=0 [2904] 10-03 14:54:22:437: GetParamsListFromLsa Default=0 [2904] 10-03 14:54:22:437: GetParamsListFromLsa. 0x0 [2904] 10-03 14:54:22:437: CreateConnection: entry=IFV, pbk=C:\Users\dpEGE\AppData\Roaming\Microsoft\Network\Connections\Pbk\rasphone.pbk [2904] 10-03 14:54:22:437: CreateConnection: fSecureRoutingCompartment: 0 and dwConSessionId 2 old Compartment ID 1: [2904] 10-03 14:54:22:437: SetRasmanServiceStopControl: Enabled 0 [2904] 10-03 14:54:22:437: CreateConnection: Created new connection. hconn=0x30000, ref=1, pConn=0x3264f10 [2904] 10-03 14:54:22:468: IsTrustedCustomDll: pwsz=, fTrusted=0, rc=0 [2904] 10-03 14:54:22:468: PortOpenEx: Standardní modem 33600 b/s [2904] 10-03 14:54:22:468: PortOpenEx: port COM1 not available. 0x80000048 [2904] 10-03 14:54:22:468: PortOpenEx: rc=0x103. DeviceFound=1 [2904] 10-03 14:54:22:468: ReferenceCustomCount [2904] 10-03 14:54:22:468: ReferenceCustomCount done. 0 [2904] 10-03 14:54:22:468: RefConnection: 0x30000 [2904] 10-03 14:54:22:468: refcount=0, maxports=0, ports=0 [2904] 10-03 14:54:22:468: RefConnection: deref - freeing connection as 0 ports in this connection [2904] 10-03 14:54:22:468: DwSendNotificationInternal(ENTRY\_DISCONNECTED) returnd 0x0 [2904] 10-03 14:54:22:468: FreeConnection: pConn=0x3264f10, 0 [2904] 10-03 14:54:22:468: RefConnection: pConn = NULL for 0x30000 [2904] 10-03 14:54:22:468: PppStop: Port not found (ppcb is NULL) RASAPI32.LOG (my dialup connection is named “IFV”): [3720] 10-03 14:54:21:000: RasGetCredentialsW [3720] 10-03 14:54:21:000: IsRasmanServiceRunning=1 [3720] 10-03 14:54:21:000: GetPbkAndEntryName [3720] 10-03 14:54:21:000: ReadPhonebookFileEx: called for pbk C:\Users\dpEGE\AppData\Roaming\Microsoft\Network\Connections\Pbk\rasphone.pbk, flags 8 [3720] 10-03 14:54:21:000: IsPublicPhonebook=0 [3720] 10-03 14:54:21:000: path=C:\Users\dpEGE\AppData\Roaming\Microsoft\Network\Connections\Pbk\rasphone.pbk [3720] 10-03 14:54:21:000: full path=C:\Users\dpEGE\AppData\Roaming\Microsoft\Network\Connections\Pbk\rasphone.pbk [3720] 10-03 14:54:21:000: IsVirtualizationNeeded: return value = 0 [3720] 10-03 14:54:21:000: ENTRY: Reading “IFV” [3720] 10-03 14:54:21:000: Before LoadPortsList2 in ReadEntryList() [3720] 10-03 14:54:21:000: LoadPortsList2 [3720] 10-03 14:54:21:000: GetRasPorts [3720] 10-03 14:54:21:000: RasPortEnum… [3720] 10-03 14:54:21:000: RasPortEnum=603,c=10 [3720] 10-03 14:54:21:000: RasPortEnum… [3720] 10-03 14:54:21:000: RasPortEnum=0,c=10 [3720] 10-03 14:54:21:000: RasGetDevConfig [3720] 10-03 14:54:21:000: RasGetDevConfig=603 [3720] 10-03 14:54:21:000: RasGetDevConfig [3720] 10-03 14:54:21:000: RasGetDevConfig=0 [3720] 10-03 14:54:21:000: SanitizeUnimodemBlob: mdm prot=0 [3720] 10-03 14:54:21:000: Port=COM1,fHw=1,fEc=0,bps=115200,fSp=0,prot=0 [3720] 10-03 14:54:21:000: StringCchCopy failed due to error 0x8007007a [3720] 10-03 14:54:21:000: LoadPortsList=0 [3720] 10-03 14:54:21:000: successfully finished LoadPortsList2 in ReadEntryList() [3720] 10-03 14:54:21:000: Reading media group “serial” [3720] 10-03 14:54:21:000: New link format [3720] 10-03 14:54:21:000: DUPTEST:Port in this media [3720] 10-03 14:54:21:000: Port=COM1 [3720] 10-03 14:54:21:000: Trying to match the phonebook port in the system ports [3720] 10-03 14:54:21:000: Port configured [3720] 10-03 14:54:21:000: SetDefaultModemSettings(bps=115200)=1 [3720] 10-03 14:54:21:000: Reading device group “modem” [3720] 10-03 14:54:21:000: Device List after deleting dupe [3720] 10-03 14:54:21:000: StringCchCopy failed due to error 0x8007007a [3720] 10-03 14:54:21:000: Device List after deleting dupe [3720] 10-03 14:54:21:000: ReadRasFile: ReadEntryList returned 0 [3720] 10-03 14:54:21:000: RASSQM: In ReadPhonebookFile Number of myuse profiles set 1 [3720] 10-03 14:54:21:000: ReadPhonebookFile returns 0 [3720] 10-03 14:54:21:000: DuplicatePhoneNode [3720] 10-03 14:54:21:000: GetPbkAndEntryName. rc=0x0 [3720] 10-03 14:54:21:000: RasGetCredentialsW [3720] 10-03 14:54:21:000: IsRasmanServiceRunning=1 [3720] 10-03 14:54:21:000: GetPbkAndEntryName [3720] 10-03 14:54:21:000: ReadPhonebookFileEx: called for pbk C:\Users\dpEGE\AppData\Roaming\Microsoft\Network\Connections\Pbk\rasphone.pbk, flags 8 [3720] 10-03 14:54:21:000: IsPublicPhonebook=0 [3720] 10-03 14:54:21:000: path=C:\Users\dpEGE\AppData\Roaming\Microsoft\Network\Connections\Pbk\rasphone.pbk [3720] 10-03 14:54:21:000: full path=C:\Users\dpEGE\AppData\Roaming\Microsoft\Network\Connections\Pbk\rasphone.pbk [3720] 10-03 14:54:21:000: IsVirtualizationNeeded: return value = 0 [3720] 10-03 14:54:21:000: ENTRY: Reading “IFV” [3720] 10-03 14:54:21:000: Before LoadPortsList2 in ReadEntryList() [3720] 10-03 14:54:21:000: LoadPortsList2 [3720] 10-03 14:54:21:000: GetRasPorts [3720] 10-03 14:54:21:000: RasPortEnum… [3720] 10-03 14:54:21:000: RasPortEnum=603,c=10 [3720] 10-03 14:54:21:000: RasPortEnum… [3720] 10-03 14:54:21:000: RasPortEnum=0,c=10 [3720] 10-03 14:54:21:000: RasGetDevConfig [3720] 10-03 14:54:21:000: RasGetDevConfig=603 [3720] 10-03 14:54:21:000: RasGetDevConfig [3720] 10-03 14:54:21:000: RasGetDevConfig=0 [3720] 10-03 14:54:21:000: SanitizeUnimodemBlob: mdm prot=0 [3720] 10-03 14:54:21:000: Port=COM1,fHw=1,fEc=0,bps=115200,fSp=0,prot=0 [3720] 10-03 14:54:21:000: StringCchCopy failed due to error 0x8007007a [3720] 10-03 14:54:21:000: LoadPortsList=0 [3720] 10-03 14:54:21:000: successfully finished LoadPortsList2 in ReadEntryList() [3720] 10-03 14:54:21:000: Reading media group “serial” [3720] 10-03 14:54:21:000: New link format [3720] 10-03 14:54:21:000: DUPTEST:Port in this media [3720] 10-03 14:54:21:000: Port=COM1 [3720] 10-03 14:54:21:000: Trying to match the phonebook port in the system ports [3720] 10-03 14:54:21:000: Port configured [3720] 10-03 14:54:21:000: SetDefaultModemSettings(bps=115200)=1 [3720] 10-03 14:54:21:000: Reading device group “modem” [3720] 10-03 14:54:21:000: Device List after deleting dupe [3720] 10-03 14:54:21:000: StringCchCopy failed due to error 0x8007007a [3720] 10-03 14:54:21:000: Device List after deleting dupe [3720] 10-03 14:54:21:000: ReadRasFile: ReadEntryList returned 0 [3720] 10-03 14:54:21:000: RASSQM: In ReadPhonebookFile Number of myuse profiles set 1 [3720] 10-03 14:54:21:000: ReadPhonebookFile returns 0 [3720] 10-03 14:54:21:000: DuplicatePhoneNode [3720] 10-03 14:54:21:000: GetPbkAndEntryName. rc=0x0 [3720] 10-03 14:54:22:312: RasSetCredentialsW [3720] 10-03 14:54:22:312: IsRasmanServiceRunning=1 [3720] 10-03 14:54:22:312: GetPbkAndEntryName [3720] 10-03 14:54:22:312: ReadPhonebookFileEx: called for pbk C:\Users\dpEGE\AppData\Roaming\Microsoft\Network\Connections\Pbk\rasphone.pbk, flags 0 [3720] 10-03 14:54:22:312: IsPublicPhonebook=0 [3720] 10-03 14:54:22:312: path=C:\Users\dpEGE\AppData\Roaming\Microsoft\Network\Connections\Pbk\rasphone.pbk [3720] 10-03 14:54:22:312: full path=C:\Users\dpEGE\AppData\Roaming\Microsoft\Network\Connections\Pbk\rasphone.pbk [3720] 10-03 14:54:22:312: IsVirtualizationNeeded: return value = 0 [3720] 10-03 14:54:22:312: ENTRY: Reading “IFV” [3720] 10-03 14:54:22:312: Before LoadPortsList2 in ReadEntryList() [3720] 10-03 14:54:22:312: LoadPortsList2 [3720] 10-03 14:54:22:312: GetRasPorts [3720] 10-03 14:54:22:312: RasPortEnum… [3720] 10-03 14:54:22:312: RasPortEnum=603,c=10 [3720] 10-03 14:54:22:312: RasPortEnum… [3720] 10-03 14:54:22:312: RasPortEnum=0,c=10 [3720] 10-03 14:54:22:312: RasGetDevConfig [3720] 10-03 14:54:22:312: RasGetDevConfig=603 [3720] 10-03 14:54:22:312: RasGetDevConfig [3720] 10-03 14:54:22:312: RasGetDevConfig=0 [3720] 10-03 14:54:22:312: SanitizeUnimodemBlob: mdm prot=0 [3720] 10-03 14:54:22:312: Port=COM1,fHw=1,fEc=0,bps=115200,fSp=0,prot=0 [3720] 10-03 14:54:22:312: StringCchCopy failed due to error 0x8007007a [3720] 10-03 14:54:22:312: LoadPortsList=0 [3720] 10-03 14:54:22:312: successfully finished LoadPortsList2 in ReadEntryList() [3720] 10-03 14:54:22:312: Reading media group “serial” [3720] 10-03 14:54:22:312: New link format [3720] 10-03 14:54:22:312: DUPTEST:Port in this media [3720] 10-03 14:54:22:312: Port=COM1 [3720] 10-03 14:54:22:312: Trying to match the phonebook port in the system ports [3720] 10-03 14:54:22:312: Port configured [3720] 10-03 14:54:22:312: SetDefaultModemSettings(bps=115200)=1 [3720] 10-03 14:54:22:312: Reading device group “modem” [3720] 10-03 14:54:22:312: Device List after deleting dupe [3720] 10-03 14:54:22:312: StringCchCopy failed due to error 0x8007007a [3720] 10-03 14:54:22:312: Device List after deleting dupe [3720] 10-03 14:54:22:312: ReadRasFile: ReadEntryList returned 0 [3720] 10-03 14:54:22:312: RASSQM: In ReadPhonebookFile Number of myuse profiles set 1 [3720] 10-03 14:54:22:312: ReadPhonebookFile returns 0 [3720] 10-03 14:54:22:312: GetPbkAndEntryName. rc=0x0 [3720] 10-03 14:54:22:312: IsPublicPhonebook=0 [3720] 10-03 14:54:22:437: RasDialW [3720] 10-03 14:54:22:437: IsRasmanServiceRunning=1 [3720] 10-03 14:54:22:437: \_RasDial(start) [3720] 10-03 14:54:22:437: GetPbkAndEntryName [3720] 10-03 14:54:22:437: ReadPhonebookFileEx: called for pbk C:\Users\dpEGE\AppData\Roaming\Microsoft\Network\Connections\Pbk\rasphone.pbk, flags 8 [3720] 10-03 14:54:22:437: IsPublicPhonebook=0 [3720] 10-03 14:54:22:437: path=C:\Users\dpEGE\AppData\Roaming\Microsoft\Network\Connections\Pbk\rasphone.pbk [3720] 10-03 14:54:22:437: full path=C:\Users\dpEGE\AppData\Roaming\Microsoft\Network\Connections\Pbk\rasphone.pbk [3720] 10-03 14:54:22:437: IsVirtualizationNeeded: return value = 0 [3720] 10-03 14:54:22:437: ENTRY: Reading “IFV” [3720] 10-03 14:54:22:437: Before LoadPortsList2 in ReadEntryList() [3720] 10-03 14:54:22:437: LoadPortsList2 [3720] 10-03 14:54:22:437: GetRasPorts [3720] 10-03 14:54:22:437: RasPortEnum… [3720] 10-03 14:54:22:437: RasPortEnum=603,c=10 [3720] 10-03 14:54:22:437: RasPortEnum… [3720] 10-03 14:54:22:437: RasPortEnum=0,c=10 [3720] 10-03 14:54:22:437: RasGetDevConfig [3720] 10-03 14:54:22:437: RasGetDevConfig=603 [3720] 10-03 14:54:22:437: RasGetDevConfig [3720] 10-03 14:54:22:437: RasGetDevConfig=0 [3720] 10-03 14:54:22:437: SanitizeUnimodemBlob: mdm prot=0 [3720] 10-03 14:54:22:437: Port=COM1,fHw=1,fEc=0,bps=115200,fSp=0,prot=0 [3720] 10-03 14:54:22:437: StringCchCopy failed due to error 0x8007007a [3720] 10-03 14:54:22:437: LoadPortsList=0 [3720] 10-03 14:54:22:437: successfully finished LoadPortsList2 in ReadEntryList() [3720] 10-03 14:54:22:437: Reading media group “serial” [3720] 10-03 14:54:22:437: New link format [3720] 10-03 14:54:22:437: DUPTEST:Port in this media [3720] 10-03 14:54:22:437: Port=COM1 [3720] 10-03 14:54:22:437: Trying to match the phonebook port in the system ports [3720] 10-03 14:54:22:437: Port configured [3720] 10-03 14:54:22:437: SetDefaultModemSettings(bps=115200)=1 [3720] 10-03 14:54:22:437: Reading device group “modem” [3720] 10-03 14:54:22:437: Device List after deleting dupe [3720] 10-03 14:54:22:437: StringCchCopy failed due to error 0x8007007a [3720] 10-03 14:54:22:437: Device List after deleting dupe [3720] 10-03 14:54:22:437: ReadRasFile: ReadEntryList returned 0 [3720] 10-03 14:54:22:437: RASSQM: In ReadPhonebookFile Number of myuse profiles set 1 [3720] 10-03 14:54:22:437: ReadPhonebookFile returns 0 [3720] 10-03 14:54:22:437: GetPbkAndEntryName. rc=0x0 [3720] 10-03 14:54:22:437: looking up subentry 1 [3720] 10-03 14:54:22:437: IsPublicPhonebook=0 [3720] 10-03 14:54:22:437: RasCreateConnection… [3720] 10-03 14:54:22:437: RasCreateConnection(0) hrasconn=196608, ConnectionAlreadyPresent=0 [3720] 10-03 14:54:22:437: dwIdleDisconnectSeconds=1200 [3720] 10-03 14:54:22:437: SaveProjectionResults… [3720] 10-03 14:54:22:437: SaveProjectionResults: saving results (dwSubEntry=0) [3720] 10-03 14:54:22:437: SaveProjectionResults(0) [3720] 10-03 14:54:22:437: GetInstalledProtocolsEx=0xc. [3720] 10-03 14:54:22:437: StartAsyncMachine [3720] 10-03 14:54:22:437: InsertAsyncWorkItem: Calling RasEventLogInitialize [3720] 10-03 14:54:22:437: InitializeContextQueue: Invalid input parameter [3720] 10-03 14:54:22:437: starting subentry 1 [3720] 10-03 14:54:22:437: SignalDone: pOverlapped=0x2bcbcb4 [3720] 10-03 14:54:22:437: AppendNewContextToQueue: [3720] 10-03 14:54:22:437: AppendNewContextToQueue:Set Event: [3720] 10-03 14:54:22:437: RasDialW done(0) [2496] 10-03 14:54:22:437: WaitForDialMachineEvent [2496] 10-03 14:54:22:437: WaitForDialMachineEvent: event from dial machine [2496] 10-03 14:54:22:437: GetOneContextFromQueue [2496] 10-03 14:54:22:437: GetOneContextFromQueue: The context is:0x02BCBCB4,type=2 [2496] 10-03 14:54:22:437: GetOneContextFromQueue: Number of Messages left in the queue is:0 [2496] 10-03 14:54:22:453: ValidateDmContext: [2496] 10-03 14:54:22:453: ValidateDmContext: hrasconn block verification passed [2496] 10-03 14:54:22:453: WaitForDialMachineEvent: pOverlapped=0x2bcbcb4, type=2 [2496] 10-03 14:54:22:453: WaitForDialMachineEvent: Unblock i=1, h=0x2bcbc5c [2496] 10-03 14:54:22:453: NotifyCaller(nt=0x2,su=1,s=0,e=0,xe=0)… [2496] 10-03 14:54:22:468: NotifyCaller done (dwNotifyResult=1) [2496] 10-03 14:54:22:468: GetLogonUser=dpEGE [2496] 10-03 14:54:22:468: GetLogonDomain=dpEGE-PC [2496] 10-03 14:54:22:468: RASCS\_OpenPort [2496] 10-03 14:54:22:468: DwOpenPort [2496] 10-03 14:54:22:468: DwOpenPort: RasPortOpenEx(Standardní modem 33600 b/s,0)… [2496] 10-03 14:54:22:468: DwOpenPort: RasPortOpenEx done(259). Flags=0x2 [2496] 10-03 14:54:22:468: DwOpenPort done. 633 (dwSavedError 0) [2496] 10-03 14:54:22:468: RasDialMachine errors=633,0 [2496] 10-03 14:54:22:468: RasDialMachine: SignalDone: prasconncb=0x2bcbc50 [2496] 10-03 14:54:22:468: SignalDone: pOverlapped=0x2bcbcb4 [2496] 10-03 14:54:22:468: AppendNewContextToQueue: [2496] 10-03 14:54:22:468: AppendNewContextToQueue:Set Event: [2496] 10-03 14:54:22:468: WaitForDialMachineEvent [2496] 10-03 14:54:22:468: WaitForDialMachineEvent: event from dial machine [2496] 10-03 14:54:22:468: GetOneContextFromQueue [2496] 10-03 14:54:22:468: GetOneContextFromQueue: The context is:0x02BCBCB4,type=2 [2496] 10-03 14:54:22:468: GetOneContextFromQueue: Number of Messages left in the queue is:0 [2496] 10-03 14:54:22:468: ValidateDmContext: [2496] 10-03 14:54:22:468: ValidateDmContext: hrasconn block verification passed [2496] 10-03 14:54:22:468: WaitForDialMachineEvent: pOverlapped=0x2bcbcb4, type=2 [2496] 10-03 14:54:22:468: WaitForDialMachineEvent: Unblock i=1, h=0x2bcbc5c [2496] 10-03 14:54:22:468: RasDialTryNextLink… [2496] 10-03 14:54:22:468: RasDialTryNextLink: No more links [2496] 10-03 14:54:22:468: RasDialTryNextLink done(0) [2496] 10-03 14:54:22:468: NotifyCaller(nt=0x2,su=1,s=0,e=633,xe=0)… [2496] 10-03 14:54:22:468: NotifyCaller done (dwNotifyResult=0) [2496] 10-03 14:54:22:468: Discontinuing callbacks for hrasconn 0x30000 [2496] 10-03 14:54:22:468: Cleared notifier for hrasconn 0x30000 subentry 1 [2496] 10-03 14:54:22:468: Quitting s=0,e=633 [2496] 10-03 14:54:22:468: GetLogonUser=dpEGE [2496] 10-03 14:54:22:468: GetLogonDomain=dpEGE-PC [3720] 10-03 14:54:22:468: RasHangUpW [3720] 10-03 14:54:22:468: IsRasmanServiceRunning=1 [3720] 10-03 14:54:22:468: IsRasmanServiceRunning=1 [2496] 10-03 14:54:22:468: Asyncmachine: Cleaning up [3720] 10-03 14:54:22:468: (HU) RasFindPrerequisiteEntry, 0x30000 [3720] 10-03 14:54:22:468: (HU) RasFindPrerequisiteEntry, 0x30000. hConnPrereq=0x0, rc=0 [3720] 10-03 14:54:22:468: (HUC) RasRefConnection(FALSE), 0x30000 … [3720] 10-03 14:54:22:468: (HUC) RasRefConnection(FALSE), 0x30000. ref=0, rc=0 [3720] 10-03 14:54:22:468: (HU) RasDestroyConnection(196608)… [3720] 10-03 14:54:22:468: (HU) RasDestroyConnection done(668) [2496] 10-03 14:54:22:468: RasDialCleanup… [2496] 10-03 14:54:22:468: CleanUpRasconncbNode [2496] 10-03 14:54:22:468: StopAsyncMachine [2496] 10-03 14:54:22:468: (CU) RasProtocolStop… [2496] 10-03 14:54:22:468: (CU) RasProtocolStop done [2496] 10-03 14:54:22:468: DeleteRasconncbNodeCommon: prasconncb=0x2bcbc50 [2496] 10-03 14:54:22:468: CloseAsyncMachine [2496] 10-03 14:54:22:468: RemoveAsyncWorkItem: Calling RasEventLogUninitialize [2496] 10-03 14:54:22:468: FinalCleanUpRasconncbNode: deallocating prasconncb=0x2bcbc50 [2496] 10-03 14:54:22:468: FinalCleanUpRasconncbNode: 0 nodes remaining [2496] 10-03 14:54:22:468: ShutdownAsyncMachine: pOverlapped=0x7364d3a0 [2496] 10-03 14:54:22:468: AppendNewContextToQueue: [2496] 10-03 14:54:22:468: AppendNewContextToQueue:Set Event: [2496] 10-03 14:54:22:468: ShutdownAsyncMachine: PostcontextToDialMachine() succeeds! [2496] 10-03 14:54:22:468: CleanUpRasconncbNode done [2496] 10-03 14:54:22:468: RasDialCleanUp done. [2496] 10-03 14:54:22:468: WaitForDialMachineEvent [2496] 10-03 14:54:22:468: WaitForDialMachineEvent: event from dial machine [2496] 10-03 14:54:22:468: GetOneContextFromQueue [2496] 10-03 14:54:22:468: GetOneContextFromQueue: The context is:0x7364D3A0,type=5 [2496] 10-03 14:54:22:468: GetOneContextFromQueue: Number of Messages left in the queue is:0 [2496] 10-03 14:54:22:468: WaitForDialMachineEvent: pOverlapped=0x7364d3a0, type=5 [2496] 10-03 14:54:22:468: WaitForDialMachineEvent: OVTEVT\_DIAL\_SHUTDOWN event received [2496] 10-03 14:54:22:468: WaitForDialMachineEvent: Unblock i=1, h=0x2bcbc5c [2496] 10-03 14:54:22:468: AsyncMachineWorker:WaitForDialMachineEvent failure:0x3eb [2496] 10-03 14:54:22:468: AsyncMachineWorker terminating [2496] 10-03 14:54:22:468: CleanUpContextQueue: [3720] 10-03 14:54:23:531: RasGetAutodialParamW [3720] 10-03 14:54:23:531: RasGetAutodialParamW ---
**Author:** ![paruthiv](https://avatars.discourse-cdn.com/v4/letter/p/eb8c5e/32.png) [@paruthiv](https://forum.sierrawireless.com/u/paruthiv)\ **Post date:** [October 12, 2011, 11:13am UTC](https://forum.sierrawireless.com/t/error-633-in-fastrack-supreme-10-and-windows-7/5284/2 "2011-10-12T11:13:32Z")
Hi, Have you tried removing and adding your modem in the phone and modem options in the control panel ? Also try remoing all the other modems in the list and just add fastrack modem.