# EM9191 in NSA mode **URL:** \ **Category:** MC/EM Series\ **Created:** [September 13, 2022, 10:04pm UTC](https://forum.sierrawireless.com/t/em9191-in-nsa-mode/27877 "2022-09-13T22:04:16Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![gregory.wasik](https://avatars.discourse-cdn.com/v4/letter/g/73ab20/32.png) [@gregory.wasik](https://forum.sierrawireless.com/u/gregory.wasik)\ **Post date:** [September 13, 2022, 10:04pm UTC](https://forum.sierrawireless.com/t/em9191-in-nsa-mode/27877/1 "2022-09-13T22:04:16Z")
Attempting this at!band=00, atselrat=00 however it starts to get into registration in LTE but then hangs, the EM9191 then reboots. ---
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [September 14, 2022, 12:07am UTC](https://forum.sierrawireless.com/t/em9191-in-nsa-mode/27877/2 "2022-09-14T00:07:33Z")
which FW are you using? What carrier PRI are you using? ---
**Author:** ![gregory.wasik](https://avatars.discourse-cdn.com/v4/letter/g/73ab20/32.png) [@gregory.wasik](https://forum.sierrawireless.com/u/gregory.wasik)\ **Post date:** [September 14, 2022, 12:53am UTC](https://forum.sierrawireless.com/t/em9191-in-nsa-mode/27877/3 "2022-09-14T00:53:10Z")
Hi jyijyi, Thanks &I hope you are doing well… AT+GMR SWIX55C\_03.09.06.00 340b2d jenkins 2022/03/16 00:37:53 Carrier PRI: 9999999\_9909621\_SWIX55C\_03.09.06.00\_01\_GENERIC\_030.038\_000 ---
**Author:** ![gregory.wasik](https://avatars.discourse-cdn.com/v4/letter/g/73ab20/32.png) [@gregory.wasik](https://forum.sierrawireless.com/u/gregory.wasik)\ **Post date:** [September 14, 2022, 12:59am UTC](https://forum.sierrawireless.com/t/em9191-in-nsa-mode/27877/4 "2022-09-14T00:59:27Z")
at!gcdump Src: FatalError File: nr5g\_rrc\_capabilities\_ext\_func.c Line: 688 Str: Assert 0 failed: 00000000 00000000 00000000 00000000 Prc: MPSS Task: NONE Time: 0001579B R0: 00000000 R1: 00000000 R2: 00000000 R3: 00000000 R4: 00000000 R5: 00000000 R6: 00000000 R7: 00000000 R8: 00000000 R9: 00000000 R10: 00000000 R11: 00000000 R12: 00000000 R13: 00000000 R14: 00000000 R15: 00000000 R16: 00000000 R17: 00000000 R18: 00000000 R19: 00000000 R20: 00000000 R21: 00000000 R22: 00000000 R23: 00000000 R24: 00000000 R25: 00000000 R26: 00000000 R27: 00000000 R28: 00000000 SP: C9470890 FP: C94708C8 LR: D9647EE0 PC: 5046779E CPSR: 00000000 Mod: Unknown Ctr: ARM, IRQ dis,FIQ dis TOS C9470908 5071911A CB233890 00000000 C947092C 00000000 C9316A98 00010101 00001F97 00000000 00000000 00000000 C9316A98 44E61F40 00000000 CB2337A8 C94709C8 5046779E C947092C F622BED0 00000000 499C8DFA 0100BED0 00000000 00000000 000001CD 00000000 00000000 00000000 00000000 00000000 00000000 BOS App ver: SWIX55C\_03.09.06.00 Src: FatalError Str: Internal error: 00000000 00000000 00000000 00000000 Prc: APSS Task: Time: 00000000 R0: 00000000 R1: 00000000 R2: 00000000 R3: 00000000 R4: 00000000 R5: 00000000 R6: 00000000 R7: 00000000 R8: 00000000 R9: 00000000 R10: 00000000 R11: 00000000 R12: 00000000 R13: 00000000 R14: 00000000 PC: 00000000 CPSR: 00000000 Mod: Unknown Ctr: ARM, IRQ dis,FIQ dis TOS 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 BOS caused by misconfigured IRQ 32 smp2p \<6\>[53.448157] PM: PM: suspend exit 1980-01-06 00:01:07.531370285 UTC \<6\>[53.448186] PM: suspend exit \<6\>[53.452324] PM: PM: suspend entry 1980-01-06 00:01:07.535533253 UTC \<6\>[53.452361] PM: suspend entry (deep) \<6\>[53.452388] PM: Syncing filesystems … done. \<6\>[53.455856] sierra\_pm\_suspend wakeup scheduled 72243 \<6\>[53.455908] Freezing user space processes … \<3\>[53.462231] id3:Waiting failed \<4\>[53.468880] (elapsed 0.012 seconds) done. \<6\>[53.469062] OOM killer disabled. \<6\>[53.469083] Freezing remaining freezable tasks … (elapsed 0.004 seconds) done. \<4\>[53.474025] Suspending console(s) (use no\_console\_suspend to debug) \<6\>[53.490236] PM: Last active Wakeup Source: smp2p \<3\>[53.490292] PM: Some devices failed to suspend, or early wake event detected \<6\>[53.494226] msm-dwc3 a600000.ssusb: USB Resume start \<6\>[53.504440] OOM killer enabled. \<6\>[53.504465] Restarting tasks … done. \<6\>[53.540429] sierra\_pm\_resume \<6\>[53.540573] sierra\_pm\_resume, sleep time = 0 \<6\>[53.540604] Resume caused by misconfigured IRQ 32 smp2p \<6\>[53.545300] PM: PM: suspend exit 1980-01-06 00:01:07.628495232 UTC \<6\>[53.545335] PM: suspend exit \<6\>[53.546081] PM: PM: suspend entry 1980-01-06 00:01:07.629303826 UTC \<6\>[53.546109] PM: suspend entry (deep) \<6\>[53.546136] PM: Syncing filesystems … done. \<6\>[53.548030] sierra\_pm\_suspend wakeup scheduled 72243 \<6\>[53.548077] Freezing user space processes … \<3\>[53.555389] id3:Waiting failed \<4\>[53.561434] (elapsed 0.013 seconds) done. \<6\>[53.561623] OOM killer disabled. \<6\>[53.561643] Freezing remaining freezable tasks … (elapsed 0.004 seconds) done. \<4\>[53.566070] Suspending console(s) (use no\_console\_suspend to debug) \<6\>[53.630948] suspend ns: 53630902297 suspend cycles: 1694219802 \<6\>[53.630902] resume cycles: 1716639499 \<3\>[53.631263] Fatal error on modem! \<3\>[53.631412] modem subsystem failure reason: nr5g\_rrc\_capabilities\_ext\_func.c:688:Assert 0 failed: . \<6\>[53.631487] subsys-restart: subsystem\_restart\_dev(): Restart sequence requested for modem, restart\_level = SYSTEM. \<3\>[53.631910] Ramdump(ramdump\_microdump\_modem): No consumers. Aborting… \<6\>[53.631936] microdump\_modem\_notifier\_nb: do\_ramdump() failed \<6\>[53.658800] msm-dwc3 a600000.ssusb: USB Resume start \<6\>[53.679005] OOM killer enabled. \<6\>[53.679032] Restarting tasks … done. \<6\>[53.722306] sierra\_pm\_resume \<6\>[53.722453] sierra\_pm\_resume, sleep time = 1 \<6\>[53.722485] Resume caused by misconfigured IRQ 32 smp2p \<6\>[53.725154] PM: PM: suspend exit 1980-01-06 00:01:08.976050909 UTC \<6\>[53.725186] PM: suspend exit \<0\>[53.739844] Kernel panic - not syncing: subsys-restart: Resetting the SoC - modem crashed. \<4\>[53.740077] CPU: 0 PID: 14 Comm: kworker/0:1 Tainted: G W 4.14.206 #1 \<4\>[53.747172] Hardware name: Qualcomm Technologies, Inc. SDXPRAIRIE (Flattened Device Tree) \<4\>[53.754793] Workqueue: events device\_restart\_work\_hdlr \<4\>[53.762998] [] (unwind\_backtrace) from [] (show\_stack+0x1c/0x20) \<4\>[53.768045] [] (show\_stack) from [] (dump\_stack+0x20/0x24) \<4\>[53.775932] [] (dump\_stack) from [] (panic+0x18c/0x3cc) \<4\>[53.782958] [] (panic) from [] (subsys\_remove\_restart\_order+0x0/0x88) \<4\>[53.789847] [] (subsys\_remove\_restart\_order) from [] (process\_one\_work+0x1a8/0x47c) \<4\>[53.798188] [] (process\_one\_work) from [] (worker\_thread+0x384/0x4f0) \<4\>[53.807366] [] (worker\_thread) from [] (kthread+0x158/0x160) \<4\>[53.815688] [] (kthread) from [] (ret\_from\_fork+0x14/0x20) \<3\>[53.823263] ipa ipa3\_active\_clients\_panic\_notifier:300 \<3\>[53.823263] ---- Active Clients Table ---- \<3\>[53.823263] TAG\_PROCESS -2 SPECIAL \<3\>[53.823263] \<3\>[53.823263] Total active clients count: 0 \<3\>[53.823263] OK ---
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [September 14, 2022, 1:16am UTC](https://forum.sierrawireless.com/t/em9191-in-nsa-mode/27877/5 "2022-09-14T01:16:23Z")
I saw there is newer FW (03.09.11.00) and it might fix your problem: [https://source.sierrawireless.com/resources/airprime/software/em919x/em9-approved-fw-packages/#sthash.Rxvf7hIQ.dpbs](https://source.sierrawireless.com/resources/airprime/software/em919x/em9-approved-fw-packages/#sthash.Rxvf7hIQ.dpbs) ---
**Author:** ![gregory.wasik](https://avatars.discourse-cdn.com/v4/letter/g/73ab20/32.png) [@gregory.wasik](https://forum.sierrawireless.com/u/gregory.wasik)\ **Post date:** [September 14, 2022, 9:18pm UTC](https://forum.sierrawireless.com/t/em9191-in-nsa-mode/27877/6 "2022-09-14T21:18:31Z")
Hi Jyijyi… Now I’m seeing Skylight report “Sierra Wireless device not detected” Also device manager only show port 7 "Sierra WirelessQDLoader 90D2 (COM7) ---
**Author:** ![gregory.wasik](https://avatars.discourse-cdn.com/v4/letter/g/73ab20/32.png) [@gregory.wasik](https://forum.sierrawireless.com/u/gregory.wasik)\ **Post date:** [September 14, 2022, 9:58pm UTC](https://forum.sierrawireless.com/t/em9191-in-nsa-mode/27877/7 "2022-09-14T21:58:52Z")
Also how do I upgrade FW? Is it documented somewhere? I do have FDT tool ---
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [September 15, 2022, 1:03am UTC](https://forum.sierrawireless.com/t/em9191-in-nsa-mode/27877/8 "2022-09-15T01:03:32Z")
please see the release note here: [https://source.sierrawireless.com/resources/airprime/software/em919x/em919x-crn-release-note/#sthash.NaIm5Htb.dpbs](https://source.sierrawireless.com/resources/airprime/software/em919x/em919x-crn-release-note/#sthash.NaIm5Htb.dpbs) ---
**Author:** ![gregory.wasik](https://avatars.discourse-cdn.com/v4/letter/g/73ab20/32.png) [@gregory.wasik](https://forum.sierrawireless.com/u/gregory.wasik)\ **Post date:** [September 15, 2022, 3:37am UTC](https://forum.sierrawireless.com/t/em9191-in-nsa-mode/27877/9 "2022-09-15T03:37:36Z")
**The FDT tool got me out of the QDLoader state but no success with upgrading the FW. Tried several times:** Disabling selective suspend … Awaiting download port … Switching to streaming mode … Downloading images … Writing image E:\SierraWireless\_EM9190\_Module\_Info\SW\_DriversManuals\FDT tool\Bin\x64\release\SWIX55C\_03.09.11.00-001.cwe | Flashing image - Enabling selective suspend … Awaiting adapter … Checking update status … Firmware image download succeeded. Final Firmware update succeeded. Preexisting images information: Current: Firmware: ImageId: 030.038\_000 BuildId: 03.09.06.00\_GENERIC Configuration: ImageId: 030.038\_000 BuildId: 03.09.06.00\_GENERIC Final images information: Current: Firmware: ImageId: 030.038\_000 BuildId: 03.09.06.00\_GENERIC Configuration: ImageId: 030.038\_000 BuildId: 03.09.06.00\_GENERIC ---
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [September 15, 2022, 3:46am UTC](https://forum.sierrawireless.com/t/em9191-in-nsa-mode/27877/10 "2022-09-15T03:46:55Z")
are you using this command? ```auto fdt2.exe -d g5k -ignswto -f SWIX55C_03.09.11.00-001.cwe SWIX55C_03.09.11.00-001_GENERIC_030.044_000.nvu ``` ---
**Author:** ![gregory.wasik](https://avatars.discourse-cdn.com/v4/letter/g/73ab20/32.png) [@gregory.wasik](https://forum.sierrawireless.com/u/gregory.wasik)\ **Post date:** [September 15, 2022, 4:33am UTC](https://forum.sierrawireless.com/t/em9191-in-nsa-mode/27877/11 "2022-09-15T04:33:33Z")
Yes this worked using command line params. AT!IMAGE? TYPE SLOT STATUS LRU FAILURES UNIQUE\_ID BUILD\_ID FW 1 GOOD 1 0 0 ?_? 03.09.06.00_? FW 2 GOOD 2 0 0 ?_? 03.09.11.00_? FW 3 EMPTY 0 0 0 Max FW images: 3 Active FW image is at slot 2 TYPE SLOT STATUS LRU FAILURES UNIQUE\_ID BUILD\_ID PRI FF GOOD 0 0 0 030.044\_000 03.09.11.00\_GENERIC Max PRI images: 50 OK ---
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [September 15, 2022, 4:48am UTC](https://forum.sierrawireless.com/t/em9191-in-nsa-mode/27877/12 "2022-09-15T04:48:38Z")
Do you still see crash issue? ---
**Author:** ![gregory.wasik](https://avatars.discourse-cdn.com/v4/letter/g/73ab20/32.png) [@gregory.wasik](https://forum.sierrawireless.com/u/gregory.wasik)\ **Post date:** [September 19, 2022, 3:54pm UTC](https://forum.sierrawireless.com/t/em9191-in-nsa-mode/27877/13 "2022-09-19T15:54:46Z")
Hi Jyijyi, It no longer crashes when I attempt Non Stand Alone ( LTE + NR) however I still can’t get NSA to connect up with 5G, just LTE ---
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [September 19, 2022, 3:57pm UTC](https://forum.sierrawireless.com/t/em9191-in-nsa-mode/27877/14 "2022-09-19T15:57:47Z")
you need to generate some traffic like ping or web browse in order to go to 5G ---
**Author:** ![gregory.wasik](https://avatars.discourse-cdn.com/v4/letter/g/73ab20/32.png) [@gregory.wasik](https://forum.sierrawireless.com/u/gregory.wasik)\ **Post date:** [September 20, 2022, 4:29am UTC](https://forum.sierrawireless.com/t/em9191-in-nsa-mode/27877/15 "2022-09-20T04:29:30Z")
Ok will try that, thanks . Another question is that I only am able to connect up in NR standalone using band 78. Would like to try other bands. ---
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [September 20, 2022, 4:33am UTC](https://forum.sierrawireless.com/t/em9191-in-nsa-mode/27877/16 "2022-09-20T04:33:50Z")
do you know the network operator supports other 5G band? You can disable the band n78 by AT!BAND command if you want to test other band ---
**Author:** ![gregory.wasik](https://avatars.discourse-cdn.com/v4/letter/g/73ab20/32.png) [@gregory.wasik](https://forum.sierrawireless.com/u/gregory.wasik)\ **Post date:** [September 21, 2022, 1:22am UTC](https://forum.sierrawireless.com/t/em9191-in-nsa-mode/27877/17 "2022-09-21T01:22:01Z")
> [@jyijyi](#): > > AT!BAND Hi Jyijyi I’m using AT!BAND=00 and at!band? replies with ndex, Name 00, All bands, 0 - GW: 100600000FC00000 1 - LTE: 0000A7E2BB0F38DF 0000000000000042 3 - NRNSA: 000081A0090808D7 0000000000007042 4 - NRSA: 000081A0090808D7 0000000000007042 How do I disable 78 to try other band? Can you provide an example of how this is performed? ---
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [September 21, 2022, 1:42am UTC](https://forum.sierrawireless.com/t/em9191-in-nsa-mode/27877/18 "2022-09-21T01:42:41Z")
I have an example to disable n77, you can modify it: AT!ENTERCND=“A710” at!band=13,1,“CUSTOMER”,1,0000A7E2BB0F38DF,0000000000000042 at!band=13,1,“CUSTOMER”,3,000081A0090808D7,0000000000006042 at!band=13,1,“CUSTOMER”,4,000081A0090808D7,0000000000006042 AT!BAND=13 ---
**Author:** ![gregory.wasik](https://avatars.discourse-cdn.com/v4/letter/g/73ab20/32.png) [@gregory.wasik](https://forum.sierrawireless.com/u/gregory.wasik)\ **Post date:** [September 21, 2022, 6:10pm UTC](https://forum.sierrawireless.com/t/em9191-in-nsa-mode/27877/19 "2022-09-21T18:10:22Z")
Hi JyiJyi How to you read or interpret or map the bitmask “0000000000006042” in your last response to be band 77? In general does each band need to be enabled therefore disabling all others? Is there a way to merely select all available bands in NR SA? Also, I don’t recall setting it to band 78 exclusively. I was assuming all bands, all rates. ---
**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\ **Post date:** [September 22, 2022, 12:11am UTC](https://forum.sierrawireless.com/t/em9191-in-nsa-mode/27877/20 "2022-09-22T00:11:52Z")
You can check At!entercnd=“A710” At!band=? [Next page](https://forum.sierrawireless.com/t/em9191-in-nsa-mode/27877.md?page=2)