# EM9191 does not connect to 5G on Verizon

**URL:** <https://forum.sierrawireless.com/t/em9191-does-not-connect-to-5g-on-verizon/28087>\
**Category:** MC/EM Series\
**Created:** [October 10, 2022, 11:12pm UTC](https://forum.sierrawireless.com/t/em9191-does-not-connect-to-5g-on-verizon/28087 "2022-10-10T23:12:04Z")\
**Posts on this page:** 1\
**Showing post:** 4

<div class="post-metadata">

**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\
**Post date:** [October 13, 2022, 11:24pm UTC](https://forum.sierrawireless.com/t/em9191-does-not-connect-to-5g-on-verizon/28087/4 "2022-10-13T23:24:47Z")

</div>

I remember I used IPERF to generate traffic.  
Also please make sure the testing area is having 5G.

```auto

ATi3
Manufacturer: Sierra Wireless, Incorporated
Model: EM9191
Revision: SWIX55C_03.09.03.00 b23ca1 jenkins 2022/02/18 00:29:11
IMEI: 355890340412345
IMEI SV: 21
FSN: 8W127402123123
+GCAP: +CGSM

OK
AT!entercnd="A710"
OK
+DMI: Authentication Failed; Server ID: 1000
+DMI: Authentication Failed; Server ID: 1000
+DMI: Authentication Failed; Server ID: 1000
+DMI: Authentication Start; Server ID: 1000
AT!impref?
!IMPREF: 
 preferred fw version: 03.09.03.00
 preferred carrier name: VERIZON
 preferred config name: VERIZON_030.033_001
 preferred subpri index: 000
 current fw version: 03.09.03.00
 current carrier name: VERIZON
 current config name: VERIZON_030.033_001
 current subpri index: 000

OK
AT!LTEINFO?
!LTEINFO: 
Serving: EARFCN MCC MNC TAC CID Bd D U SNR PCI RSRQ RSRP RSSI RXLV
             5230 311 480 33802 02063503 13 3 3 15 200 -12.8 -67.2 -37.8 --

IntraFreq: PCI RSRQ RSRP RSSI RXLV

InterFreq: EARFCN ThresholdLow ThresholdHi Priority PCI RSRQ RSRP RSSI RXLV

CA SCell : EARFCN SCID Bd ST D U Mdl Mul PCI RSRP RSSI SINR

WCDMA: UARFCN ThreshL ThreshH Prio PSC RSCP ECN0 RXLV

OK
AT!NRINFO?
!NRINFO: 
Connectivity Mode: NSA

NR5G Cell ID: 199
NR5G band: n2 NR5G Carrier ID: 0
NR5G dl bw: 15 MHz NR5G ul bw: 15 MHz    
NR5G Tx Power: -13 NR5G Tx chan: 371540
NR5G Rx chan: 387540
NR5G dl MIMO: 4 NR5G ul MIMO: 1
NR5G(sub6) RxM RSSI (dBm): -39.8	NR5G(sub6) RxD RSSI (dBm): -49.0
NR5G(sub6) RxM1 RSSI (dBm): -43.5	NR5G(sub6) RxD1 RSSI (dBm): -41.0

NR5G RSRP (dBm): -72 NR5G RSRQ (dB): -11
NR5G SINR (dB): 22.5

OK
AT!GSTATUS?
!GSTATUS: 
Current Time: 1300 Temperature: 34
Thermal Mitigation Level: 0
Reset Counter: 1 Mode: ONLINE         
System mode: ENDC PS state: Attached     
LTE band: B13 LTE bw: 10 MHz  
LTE Rx chan: 5230 LTE Tx chan: 23230
EMM state: Registered Normal Service 
RRC state: RRC Connected  
IMS reg state: REGISTERED IMS mode: Normal       
IMS Srv State: FULL SMS,UNKNOWN VoIP   

PCC RxM RSSI: -35 PCC RxM RSRP: -65
PCC RxD RSSI: --- PCC RxD RSRP: --- 
PCC Tx Power: -15 TAC: 840a (33802)
RSRQ (dB): -12.8 Cell ID: 02063503 (33961219)
SINR (dB): 17.2

SCC1 NR5G band: n2 SCC1 NR5G bw: 15 MHz    
SCC1 NR5G Tx Power: 9	SCC1 NR5G Tx chan: 371540
SCC1 NR5G Rx chan: 387540
NR5G RSRP (dBm): -71 NR5G RSRQ (dB): -11
NR5G SINR (dB): 23.0

OK

```

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