# EM9190 . EM9191 fw problem

**URL:** <https://forum.sierrawireless.com/t/em9190-em9191-fw-problem/30006>\
**Category:** MC/EM Series\
**Created:** [June 16, 2023, 8:45am UTC](https://forum.sierrawireless.com/t/em9190-em9191-fw-problem/30006 "2023-06-16T08:45:15Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\
**Post date:** [June 16, 2023, 2:06pm UTC](https://forum.sierrawireless.com/t/em9190-em9191-fw-problem/30006/8 "2023-06-16T14:06:29Z")

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How about using qmicli?

> [@Reset AT!ENTERCND password](https://forum.sierrawireless.com/t/reset-at-entercnd-password/15098):
>
> AT!ENTERCND=“A710” ERROR I’ve tried qmicli -d /dev/cdc-wdm0 --dms-restore-factory-defaults=“000000” hoping that would restore the default creds, but no luck. Please, how do I reset the nvram/force back to factory 1199:9013 Sierra Wireless, Inc. Sierra Wireless Gobi 3000 Modem device (MC8355)

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