# EM7565 Stuck in Boot and Hold Mode After Update – Permanent Issue

**URL:** <https://forum.sierrawireless.com/t/em7565-stuck-in-boot-and-hold-mode-after-update-permanent-issue/33777>\
**Category:** Uncategorized\
**Created:** [October 8, 2024, 9:50am UTC](https://forum.sierrawireless.com/t/em7565-stuck-in-boot-and-hold-mode-after-update-permanent-issue/33777 "2024-10-08T09:50:07Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\
**Post date:** [October 8, 2024, 9:54am UTC](https://forum.sierrawireless.com/t/em7565-stuck-in-boot-and-hold-mode-after-update-permanent-issue/33777/2 "2024-10-08T09:54:34Z")

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does this help?

> [@EM7565 stuck in some sort of update mode](https://forum.sierrawireless.com/t/em7565-stuck-in-some-sort-of-update-mode/28267):
>
> I have an EM7565 under linux and somehow during our manufacturing process it is now stuck booting with a usb ID like lsusb Bus 001 Device 004: ID 1199:9090 Sierra Wireless, Inc. where it should be Bus 001 Device 002: ID 1199:9091 Sierra Wireless, Inc. fwdwl-litehostx86\_64 can no longer run an update and the ttyUSB0 does not respond to AT commands . How do I recover a modem in this state?

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