# EM7455 fail to upgrade firmware

**URL:** <https://forum.sierrawireless.com/t/em7455-fail-to-upgrade-firmware/28423>\
**Category:** IoT Modules\
**Tags:** fw-upgrade\
**Created:** [November 22, 2022, 7:03pm UTC](https://forum.sierrawireless.com/t/em7455-fail-to-upgrade-firmware/28423 "2022-11-22T19:03:02Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![geofak](https://avatars.discourse-cdn.com/v4/letter/g/bb73d2/32.png) [@geofak](https://forum.sierrawireless.com/u/geofak)\
**Post date:** [November 22, 2022, 7:03pm UTC](https://forum.sierrawireless.com/t/em7455-fail-to-upgrade-firmware/28423/1 "2022-11-22T19:03:02Z")

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FDT version: 2.0.2012.0  
Awaiting suitable port or adapter …  
Switching to boot & hold mode …  
Disabling selective suspend …  
Awaiting download port …  
Downloading images …  
Writing image -  
Flashing image   
Enabling selective suspend …  
Awaiting adapter …  
Checking update status …  
Firmware download failed.  
Primary error code: 67 - Firmware update process timeout.  
Secondary error code: 0 - Not applicable.  
Device error code: 0x0 - Unknown device error code.

Preexisting images information:  
Current:  
Firmware:  
ImageId: 002.072\_000  
BuildId: 02.33.03.00\_GENERIC  
Configuration:  
ImageId: 002.072\_000  
BuildId: 02.33.03.00\_GENERIC  
Final images information:  
Current:  
Firmware:  
ImageId:  
BuildId:  
Configuration:  
ImageId:  
BuildId:

OEM PRI:

IMEI:

Total time elapsed: 480141 ms.

Time to switch to boot mode: 18609 ms.

Images downloaded:  
Image ID: ?_?  
Build ID: 02.38.00.00_?  
write time: 5031 ms  
additional flash time: 109 ms

Time to reset to application mode: 166813 ms.

Press Enter to continue …

Hi to all. I can’t manage to upgrade to the latest firmware on this module. I have fdt2 , cwe , nvu in the same folder and i get the above. Also if i change sim i need to wait for a long time and with many restarts to be recognized. My laptop is a Lenovo T470s on Windows 10 x64. Do you have any solution?

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<div class="post-metadata">

**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\
**Post date:** [November 23, 2022, 12:19am UTC](https://forum.sierrawireless.com/t/em7455-fail-to-upgrade-firmware/28423/2 "2022-11-23T00:19:02Z")

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have you tried the EXE for upgrading FW?

[https://source.sierrawireless.com/resources/airprime/minicard/74xx/em\_mc74xx-approved-fw-packages/#sthash.iakDkt98.dpbs](https://source.sierrawireless.com/resources/airprime/minicard/74xx/em_mc74xx-approved-fw-packages/#sthash.iakDkt98.dpbs)

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<div class="post-metadata">

**Author:** ![geofak](https://avatars.discourse-cdn.com/v4/letter/g/bb73d2/32.png) [@geofak](https://forum.sierrawireless.com/u/geofak)\
**Post date:** [November 23, 2022, 3:51am UTC](https://forum.sierrawireless.com/t/em7455-fail-to-upgrade-firmware/28423/3 "2022-11-23T03:51:11Z")

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Yes, the upgrade process made with the .exe

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<div class="post-metadata">

**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\
**Post date:** [November 23, 2022, 3:54am UTC](https://forum.sierrawireless.com/t/em7455-fail-to-upgrade-firmware/28423/4 "2022-11-23T03:54:11Z")

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what is the current FW (i.e. ati3) in your module now?

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<div class="post-metadata">

**Author:** ![geofak](https://avatars.discourse-cdn.com/v4/letter/g/bb73d2/32.png) [@geofak](https://forum.sierrawireless.com/u/geofak)\
**Post date:** [November 23, 2022, 4:02am UTC](https://forum.sierrawireless.com/t/em7455-fail-to-upgrade-firmware/28423/5 "2022-11-23T04:02:39Z")

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The current is 2.33.03

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<div class="post-metadata">

**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\
**Post date:** [November 23, 2022, 4:06am UTC](https://forum.sierrawireless.com/t/em7455-fail-to-upgrade-firmware/28423/6 "2022-11-23T04:06:19Z")

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how about using fdt after “AT!BOOTHOLD”?

e.g.  
fdt2.exe -f xxx.cwe xxx.nvu

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<div class="post-metadata">

**Author:** ![geofak](https://avatars.discourse-cdn.com/v4/letter/g/bb73d2/32.png) [@geofak](https://forum.sierrawireless.com/u/geofak)\
**Post date:** [November 23, 2022, 4:09am UTC](https://forum.sierrawireless.com/t/em7455-fail-to-upgrade-firmware/28423/7 "2022-11-23T04:09:04Z")

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I will try this later and post results here
