# Download Issues

**URL:** <https://forum.sierrawireless.com/t/download-issues/3333>\
**Category:** Around the water cooler\
**Created:** [June 15, 2009, 10:43am UTC](https://forum.sierrawireless.com/t/download-issues/3333 "2009-06-15T10:43:49Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![dharmeshkhatri](https://avatars.discourse-cdn.com/v4/letter/d/c4cdca/32.png) [@dharmeshkhatri](https://forum.sierrawireless.com/u/dharmeshkhatri)\
**Post date:** [June 15, 2009, 10:43am UTC](https://forum.sierrawireless.com/t/download-issues/3333/1 "2009-06-15T10:43:49Z")

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Hi,

I have been trying to download some technical documents from the Wavecom website, specifically the GR64 or Q64 GPRS modems. However I have had no success fotr the pas few days… download appears to start fine but then I stop receiving data altogether until the browser times-out (both Firefix and IE8).

The files I have been trying to download are available here:

[wavecom.com/modules/movie/sc … ctName=Q64](http://www.wavecom.com/modules/movie/scenes/products/index.php?fuseAction=downloads&productName=Q64)  
[wavecom.com/modules/movie/sc … tName=GR64](http://www.wavecom.com/modules/movie/scenes/products/index.php?fuseAction=downloads&productName=GR64)

Is anyout out there experiencing the same issue?

Is the wavecom website partially down?

Please shed some light!

Dharmesh

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**Author:** ![awneil](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@awneil](https://forum.sierrawireless.com/u/awneil)\
**Post date:** [June 15, 2009, 11:02am UTC](https://forum.sierrawireless.com/t/download-issues/3333/2 "2009-06-15T11:02:49Z")

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The downloads require you to be logged-in as a developer.

When you log-in as a developer, there is a ‘Contact Wavecom’ page: [wavecom.com/modules/movie/sc … re\_contact](http://www.wavecom.com/modules/movie/scenes/who_we_are/index.php?fuseAction=article&rubric=who_we_are&article=who_we_are_contact)

Have you tried any of those contact routes?

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**Author:** ![Madouc](https://avatars.discourse-cdn.com/v4/letter/m/b782af/32.png) [@Madouc](https://forum.sierrawireless.com/u/Madouc)\
**Post date:** [June 15, 2009, 12:20pm UTC](https://forum.sierrawireless.com/t/download-issues/3333/3 "2009-06-15T12:20:55Z")

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the downloads work just fine for me.

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**Author:** ![dharmeshkhatri](https://avatars.discourse-cdn.com/v4/letter/d/c4cdca/32.png) [@dharmeshkhatri](https://forum.sierrawireless.com/u/dharmeshkhatri)\
**Post date:** [June 18, 2009, 9:42am UTC](https://forum.sierrawireless.com/t/download-issues/3333/4 "2009-06-18T09:42:10Z")

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Thanks your your assistance I have managed to obtain the manuals using a different internet connection.