# Cant access 192.168.13.31:9191 or 192.168.13.31:9443 **URL:** \ **Category:** AirLink Routers\ **Created:** [February 8, 2022, 3:59pm UTC](https://forum.sierrawireless.com/t/cant-access-192-168-13-31-9191-or-192-168-13-31-9443/26199 "2022-02-08T15:59:46Z")\ **Posts on this page:** 1\ **Showing post:** 3
**Author:** ![jerdung](https://avatars.discourse-cdn.com/v4/letter/j/82dd89/32.png) [@jerdung](https://forum.sierrawireless.com/u/jerdung)\ **Post date:** [February 9, 2022, 6:46am UTC](https://forum.sierrawireless.com/t/cant-access-192-168-13-31-9191-or-192-168-13-31-9443/26199/3 "2022-02-09T06:46:08Z")
Hi jack2, As a default configuration, you can only access via IP 192.168.14.31 when using USB cable. If you cannot access via IP 192.168.13.31 with an ethernet cable, please follow this topic > [@Cannot connect to ACEManager on LS300](https://forum.sierrawireless.com/t/cannot-connect-to-acemanager-on-ls300/22846): > > Following the setup guide I booted the router with a new SIM inserted, LEDs seem fine, getting signal. However, I cannot access the device from my windows machine, the default browser address (firefox and edge tried) [http://102.168.13.31:9191](http://102.168.13.31:9191) just doesn’t load any website. I tried: other ports listed at [LS300 - No ACEmanager access via LAN or OTA?](https://forum.sierrawireless.com/t/ls300-no-acemanager-access-via-lan-or-ota/8340) hard reset. Strangely, after 7 seconds when i expect to be greeted with yellow-greenish lights, I only get RED ones. Is a hard reset blocked by s… Thanks, --- _[View the full topic](https://forum.sierrawireless.com/t/cant-access-192-168-13-31-9191-or-192-168-13-31-9443/26199)._