Can not perform OAuth authorization for Airvantage

Connectivity and Cloud Services AirVantage Management Services
#1

When my API client requests its access tokens, using an authorization code, AirVantage responds with an HTTP 500, reason given: “None”.

This used to work, I can’t tell what’s wrong

#2

Hi Jorn,

Can you give us more information?

which api do you call:

  • /api/oauth/token

  • /api/oauth/authorize

and which flow:

  • authorization Code Flow.

  • The Implicit Flow

  • Resource Owner Flow

which server is being used
and when is the 500 being received? after login?

Regards,
Robert

#3

Hi Robert,

Calling /api/oauth/token, Authorization Code Flow, using the european server

The 500 is received after I receive the authorization code and try to get the access tokens (by passing the authorization code to /api/oauth/token)

#4

Hi Jorn

Can you provide the client Id you use? We have made some test on our side (with different client Id) and we cannot reproduce.

Regards
Alfredo

#5

Hi Jorn,

I think we detect the problem. We are working to fix it asap.

I’ll keep you informed.

Alfredo

#6

Hi Jorn,

The issue has been fixed. Please let us know if it working back on your side.

Sorry for the inconvenience.

Alfredo Serrano

#7

Hello Alfredo,

It seems to be working again, thank you very much.

#8

Hi,
I called /api/oauth/token with Resource Owner Flow using the North American server and it doesnt seem to be working. I’m getting this:

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#10

You have to forgive I’m very new too all this. I’m trying to use the API to perform bulk operations and pull performance data in bulk