# Airlink RV50x with Hikvision Camera

**URL:** <https://forum.sierrawireless.com/t/airlink-rv50x-with-hikvision-camera/23782>\
**Category:** AirLink Routers\
**Created:** [May 19, 2021, 12:17am UTC](https://forum.sierrawireless.com/t/airlink-rv50x-with-hikvision-camera/23782 "2021-05-19T00:17:25Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![bhatfield](https://avatars.discourse-cdn.com/v4/letter/b/958977/32.png) [@bhatfield](https://forum.sierrawireless.com/u/bhatfield)\
**Post date:** [May 19, 2021, 12:17am UTC](https://forum.sierrawireless.com/t/airlink-rv50x-with-hikvision-camera/23782/1 "2021-05-19T00:17:25Z")

</div>

I am trying to setup remote access to a Hikvision IP camera connected directly to the ethernet port, I have a static unrestricted ip address assigned. I can remotely access the acemanager but cannot get through to the camera. I have played with passthrough settings with no luck, any help is appreciated.

I have allowed port forwarding with DMZ Host enabled.

---

<div class="post-metadata">

**Author:** ![jerdung](https://avatars.discourse-cdn.com/v4/letter/j/82dd89/32.png) [@jerdung](https://forum.sierrawireless.com/u/jerdung)\
**Post date:** [May 19, 2021, 10:21am UTC](https://forum.sierrawireless.com/t/airlink-rv50x-with-hikvision-camera/23782/2 "2021-05-19T10:21:07Z")

</div>

Hi @bhatfield,

1, Can you check what the firmware your RV50x are using? Is this the latest offical FW? If no, you can get it at link: [https://source.sierrawireless.com/resources/airlink/software\_downloads/rv50/rv50-firmware-list/#sthash.NmjRozq0.VM8OFMuR.dpbs](https://source.sierrawireless.com/resources/airlink/software_downloads/rv50/rv50-firmware-list/#sthash.NmjRozq0.VM8OFMuR.dpbs)

2, Are RV50X and your camera in same subnet? Can you try pinging to the camera from RV50x?

Thanks,

---

<div class="post-metadata">

**Author:** ![bhatfield](https://avatars.discourse-cdn.com/v4/letter/b/958977/32.png) [@bhatfield](https://forum.sierrawireless.com/u/bhatfield)\
**Post date:** [May 19, 2021, 7:41pm UTC](https://forum.sierrawireless.com/t/airlink-rv50x-with-hikvision-camera/23782/3 "2021-05-19T19:41:33Z")

</div>

I did update the firmware to the latest build, I setup the camera to DHCP and set the RV to only issue a single ip address. I setup port forwarding and now can get to the camera but it is extremely slow.