# AceNet Error - Autoregistration failed : gateway already lin

**URL:** <https://forum.sierrawireless.com/t/acenet-error-autoregistration-failed-gateway-already-lin/6395>\
**Category:** Device Management\
**Created:** [June 27, 2013, 5:36pm UTC](https://forum.sierrawireless.com/t/acenet-error-autoregistration-failed-gateway-already-lin/6395 "2013-06-27T17:36:55Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![akhchan](https://avatars.discourse-cdn.com/v4/letter/a/ecb155/32.png) [@akhchan](https://forum.sierrawireless.com/u/akhchan)\
**Post date:** [June 27, 2013, 5:36pm UTC](https://forum.sierrawireless.com/t/acenet-error-autoregistration-failed-gateway-already-lin/6395/1 "2013-06-27T17:36:55Z")

</div>

I’m trying to activate the GX440 to report to AirVantage, but I got this error on AceManager

“AceNet Error - Autoregistration failed : gateway already linked to an invalid system”

and on the AirVantage’s registration page, I got the unit listed, but it has a yellow warning icon, and show the unit name, but the firmware field is

“Not Found - select one”

Anyone has any information on how to proceed to get AirVantage to monitor my GX440?

Andy

---

<div class="post-metadata">

**Author:** ![Rex\_alex](https://avatars.discourse-cdn.com/v4/letter/r/73ab20/32.png) [@Rex\_alex](https://forum.sierrawireless.com/u/Rex_alex)\
**Post date:** [July 2, 2013, 4:44am UTC](https://forum.sierrawireless.com/t/acenet-error-autoregistration-failed-gateway-already-lin/6395/2 "2013-07-02T04:44:16Z")

</div>

Hi,

Please try to delete and again add the unit.  
And for the firmware, “Not Found - select one” comes if there is no corresponding firmware to GX440.

Please contact your administrator to add the firmware.

Thanks

---

<div class="post-metadata">

**Author:** ![akhchan](https://avatars.discourse-cdn.com/v4/letter/a/ecb155/32.png) [@akhchan](https://forum.sierrawireless.com/u/akhchan)\
**Post date:** [July 2, 2013, 5:39pm UTC](https://forum.sierrawireless.com/t/acenet-error-autoregistration-failed-gateway-already-lin/6395/3 "2013-07-02T17:39:54Z")

</div>

I bought my unit from Novotech, am I my own administrator? or Novotech is my administrator?

---

<div class="post-metadata">

**Author:** ![akhchan](https://avatars.discourse-cdn.com/v4/letter/a/ecb155/32.png) [@akhchan](https://forum.sierrawireless.com/u/akhchan)\
**Post date:** [July 2, 2013, 6:03pm UTC](https://forum.sierrawireless.com/t/acenet-error-autoregistration-failed-gateway-already-lin/6395/4 "2013-07-02T18:03:08Z")

</div>

I tried deleting the unit on on AirVantage, and add it again.

but after the initial provisioning, I got this message on AceManager again

“AceNet Error - Autoregistration failed : gateway already linked to an invalid system”

on AirVantage, when go into System, it shown its UNKNOWN. (I’m using a Rogers LTE sim card), is that not supported?