# About the update failure on WP7605 module

**URL:** <https://forum.sierrawireless.com/t/about-the-update-failure-on-wp7605-module/29771>\
**Category:** WP Series\
**Created:** [May 15, 2023, 10:47am UTC](https://forum.sierrawireless.com/t/about-the-update-failure-on-wp7605-module/29771 "2023-05-15T10:47:32Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![uno](https://avatars.discourse-cdn.com/v4/letter/u/59ef9b/32.png) [@uno](https://forum.sierrawireless.com/u/uno)\
**Post date:** [May 15, 2023, 10:47am UTC](https://forum.sierrawireless.com/t/about-the-update-failure-on-wp7605-module/29771/1 "2023-05-15T10:47:32Z")

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I tried to update firmware with swflash command , but failed.  
Command reports "Callback status 59399ERROR”

Would you tell me about what the cause is ?  
Is there any hints bout the command report message?

* * *

> swiflash -m “WP76XX” -i linux-SWI9X07Y\_02.37.07.00.cwe  
> Detecting USB of the target  
> DONE  
> Communicating with the target  
> DONE  
> Switching to firmware download mode  
> …DONE  
> Downloading the firmware  
> …ERROR: Firmware Download failed. Callback status 59399ERROR: Firmware Download Failed  
> DONE

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**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\
**Post date:** [May 15, 2023, 10:57am UTC](https://forum.sierrawireless.com/t/about-the-update-failure-on-wp7605-module/29771/2 "2023-05-15T10:57:32Z")

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does you module work on the R16.0.1 exe in windows?  
have you tried the official image in R16.0.1 with swiflash?  
[https://source.sierrawireless.com/resources/airprime/software/wp76xx/wp76xx-firmware-release-16,-d-,0,-d-,1/#sthash.mu1ldr0f.TPHRsmuR.dpbs](https://source.sierrawireless.com/resources/airprime/software/wp76xx/wp76xx-firmware-release-16,-d-,0,-d-,1/#sthash.mu1ldr0f.TPHRsmuR.dpbs)

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<div class="post-metadata">

**Author:** ![uno](https://avatars.discourse-cdn.com/v4/letter/u/59ef9b/32.png) [@uno](https://forum.sierrawireless.com/u/uno)\
**Post date:** [May 15, 2023, 11:24am UTC](https://forum.sierrawireless.com/t/about-the-update-failure-on-wp7605-module/29771/3 "2023-05-15T11:24:46Z")

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Sorry…, I might make a mistake about the choice of source file.

So, I re-tried the update process and it may be successed update from log2 message.  
I checked the linux kernel version updated.

But the “fwupdate checkStatus” command reports under like log3 message.  
" Bad status (Bootloader failed), install not possible."

Is ther any implicit problem in the update process ?

-----log1-------------

> swiflash -m “WP76XX” -i WP76xx\_Release16.3\_DOCOMO.spk  
> Detecting USB of the target  
> DONE  
> Communicating with the target  
> DONE  
> Switching to firmware download mode  
> …DONE  
> Downloading the firmware  
> …DONE  
> Rebooting the module  
> …DONE  
> Firmware Download SUCCESS

------log2 ---------------------

> fwupdate query 192.168.2.2  
> Connecting to service …  
> Firmware Version: SWI9X07Y\_02.28.03.05 000000 jenkins 2019/07/08 11:04:16  
> Bootloader Version: SWI9X07Y\_02.28.03.05 000000 jenkins 2019/07/08 11:04:16  
> Linux Version: 3.18.140 #1 PREEMPT Fri Feb 11 09:40:40 UTC 2022

------------log3 ------------  
\> fwupdate checkStatus 192.168.2.2  
Connecting to service …  
Bad status (Bootloader failed), install not possible.

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<div class="post-metadata">

**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\
**Post date:** [May 15, 2023, 12:15pm UTC](https://forum.sierrawireless.com/t/about-the-update-failure-on-wp7605-module/29771/4 "2023-05-15T12:15:50Z")

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How about download the components one by one?  
E.g.  
Modem  
Legato  
Yocto

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<div class="post-metadata">

**Author:** ![uno](https://avatars.discourse-cdn.com/v4/letter/u/59ef9b/32.png) [@uno](https://forum.sierrawireless.com/u/uno)\
**Post date:** [May 16, 2023, 7:18am UTC](https://forum.sierrawireless.com/t/about-the-update-failure-on-wp7605-module/29771/5 "2023-05-16T07:18:18Z")

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Thanks for replying.

The source file is downloaded from under the link.

[https://source.sierrawireless.com/resources/airprime/software/wp76xx/wp76xx-firmware-release-16,-d-,3/#sthash.Hl8gZ5QY.dpbs](https://source.sierrawireless.com/resources/airprime/software/wp76xx/wp76xx-firmware-release-16,-d-,3/#sthash.Hl8gZ5QY.dpbs)

 ![wp7605_fw_download_site](https://us1.discourse-cdn.com/flex025/uploads/sierrawireless/original/2X/5/57046d2964351424f4fcb0085541cd51cceb94bd.png)

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<div class="post-metadata">

**Author:** ![jyijyi](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.sierrawireless.com/jyijyi/32/4766_2.png) [@jyijyi](https://forum.sierrawireless.com/u/jyijyi)\
**Post date:** [May 16, 2023, 7:38am UTC](https://forum.sierrawireless.com/t/about-the-update-failure-on-wp7605-module/29771/6 "2023-05-16T07:38:21Z")

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i mean the components here:  
[https://source.sierrawireless.com/resources/airprime/software/wp76xx/wp76xx-firmware-release-16,-d-,3-components/#sthash.Qp1uXjki.dpbs](https://source.sierrawireless.com/resources/airprime/software/wp76xx/wp76xx-firmware-release-16,-d-,3-components/#sthash.Qp1uXjki.dpbs)